Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver más
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We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver más
La empresa ha respondido
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes en crucero
- Agencia de cruceros
- Agencia de viajes
- Agregador de viajes
- Clínica para viajeros
- Sala de espera VIP
Sobre Southampton Cruise Centre
Escrito por la empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Información de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excelente
366 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very easy to use
21 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Keith,
Thank you for your review.
We really appreciate your support and hope you have a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Rang up
Rang up, Amy was very efficient and personable. Excellent booking experience.
21 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Kathleen,
Many thanks for taking the time to leave us a review.
It's always a pleasure to receive such positive feedback, and we'll be sure to share your comments with Amy.
Wishing you a wonderful cruise.
Kind regards,
Southampton Cruise Centre
Friendly staff that provide excellent advice
Friendly staff that provide excellent advice. Have been using this company for years now and would not go anywhere else to book my cruises. Highly recommend.
21 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Tim,
Thank you so much for your continued support and for leaving such a fantastic review.
Knowing you've trusted Southampton Cruise Centre with your holidays over the years means a great deal to all of us.
Thank you for your recommendation. We hope you have another wonderful cruise, and we look forward to helping you plan many more.
Kind regards,
Southampton Cruise Centre
Friendly yet professional service
Friendly, professional and experienced. Caroline was a great help with us in making the booking, This inc different cabins, extra's and overall costs. Thank you
21 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Nigel,
Thank you for your lovely review.
We really appreciate you taking the time to share your experience with us.
We hope you have a fantastic cruise, and thank you for choosing Southampton Cruise Centre for your holiday.
Kind regards,
Southampton Cruise Centre
Vary helpful and quick in response I…
Vary helpful and quick in response I would deal with them again
16 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Clive,
Thank you for taking the time to leave us a review.
It's always a pleasure to receive feedback like this. We really appreciate your support and hope you have a fantastic holiday.
Kind regards,
Southampton Cruise Centre
Great service
The phone was answered promptly. Rebecca was extremely helpful and friendly and answered all our questions.
20 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Chris,
Thank you for your lovely review.
We'll make sure your kind comments are passed on to Rebecca. She'll really appreciate your feedback.
Thank you for choosing Southampton Cruise Centre. We hope you have a fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Simon,
Thank you for your fantastic review.
We really appreciate you choosing Southampton Cruise Centre for your Virgin Voyages booking, and we're delighted to have been part of your cruise journey.
Have an amazing holiday, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Alastair,
Thank you for your review.
We'll make sure your kind comments are passed on to Sam. She'll really appreciate them.
Thank you for choosing Southampton Cruise Centre, and we hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Came off the phone happy.
The person, Sam that we spoke to was patient, informed and very helpful. We came off the phone feeling happy that we has successfully booked the cruise and cabin that we wanted.
14 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for taking the time to leave us such a lovely review.
I'll make sure your kind comments are passed on to Sam. They'll mean a great deal to her.
We really appreciate your business and hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Steve,
Thank you for your kind review.
It really means a lot to receive such lovely feedback, and we appreciate you choosing Southampton Cruise Centre for your holiday.
We hope you have a fantastic cruise, and we'd love to help you again in the future.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Paula,
Thank you for your lovely review.
We really appreciate your support and are delighted you chose Southampton Cruise Centre for your holiday.
We hope you have a wonderful cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Great Communication
Helped with all our enquiries in a extremely helpful & knowledgeable way
18 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Louise,
Thank you for your lovely review.
We really appreciate you taking the time to share your experience, and we're so pleased you chose Southampton Cruise Centre for your holiday.
We hope you have a wonderful cruise, and if there's anything else you need before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Excellent service booking is so easy.
Excellent service booking is so easy with Southampton Cruise Centre Jayne made sure she covered our requirements and we were happy with everything she recommended. We will definitely use them for our next cruise
18 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Jayne,
Thank you for your lovely review.
We're so pleased you had such a positive experience booking with Southampton Cruise Centre, and it's wonderful to know you'll be returning to book your next cruise with us.
We'll make sure your kind comments are passed on to Jayne. We hope you have a fantastic holiday, and we look forward to helping you again soon.
Kind regards,
Southampton Cruise Centre
Sam was amazing
Sam was amazing. We called as we had never been on a cruise before. She made sure we had the most appropriate room, fully understood everything included in our booking, told us about logistics before during and after and raved about the entertainment. So glad called.
18 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your wonderful review.
We'll make sure your lovely comments are passed on to Sam. She'll be thrilled to know she helped make your first cruise booking such a positive experience.
Thank you for putting your trust in Southampton Cruise Centre. We hope you have an amazing first cruise, and if you need anything before you sail, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
A very helpful booking agent
A very helpful booking agent, made the whole booking of this holiday do easy.
Thanks to Rebecca and Heather.
18 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Steve,
Thank you for your fantastic review.
Rebecca and Heather will be delighted to receive your kind comments. We'll make sure they're passed on.
Thank you for choosing Southampton Cruise Centre. We hope you have a wonderful holiday, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Excellent
Booking made easy
by helpful lady who handled my booking. She had a good grasp of what I wanted and answered all my questions. Very patient and friendly.
14 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your lovely review.
We're delighted to hear you felt looked after throughout your booking, and we'll be sure to pass your kind comments on to the team.
We really appreciate you choosing Southampton Cruise Centre and hope you have a fantastic cruise. If there's anything else you need before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
Excellent service
Very good experience with the member of staff. She was helpful and knowledgeable. First time using the company, would definitely use again.
17 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Lynda,
Thank you for your lovely review.
We're so pleased your first experience with Southampton Cruise Centre was such a positive one, and it means a great deal to know you'd happily book with us again.
We hope you have a fantastic cruise, and if you need anything before you travel, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
Good service and friendly
12 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Pamela,
Thank you for your review and for choosing Southampton Cruise Centre.
We really appreciate your support and hope you have a wonderful holiday. If you need anything before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Excellent service
Booking was easy and communication great. Very timely responses to queries.
6 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Karen,
Thank you for your lovely review and for choosing Southampton Cruise Centre for your holiday.
We're so pleased you've enjoyed your experience with us so far, and we really appreciate you taking the time to share your feedback.
We hope you have a fantastic cruise, and if there's anything else you need before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
Always excellent
Everyone I have spoken to has been extremely helpful and knowledgeable and they make the booking process very easy
10 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Wendy,
Thank you for your business and for taking the time to leave such a lovely review.
We'll make sure your kind comments are passed on to the team.
We hope you have a wonderful cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
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