Jacqueline was very professional and guided me through the booking process after finding us an ideal cruise. She made me relax and didn't rush me to book the cruise and gave me time to ensure it was... Ver más
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Consulta las opiniones de los clientes
Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Ver más
La empresa ha respondido
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Ver más
La empresa ha respondido
We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes en crucero
- Agencia de cruceros
- Agencia de viajes
- Agregador de viajes
- Clínica para viajeros
- Sala de espera VIP
Sobre Southampton Cruise Centre
Escrito por la empresa
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Información de contacto
298 Highfield Road, FY4 3JU, Blackpool, Reino Unido
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excelente
369 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good service and friendly
12 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Pamela,
Thank you for your review and for choosing Southampton Cruise Centre.
We really appreciate your support and hope you have a wonderful holiday. If you need anything before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Excellent service
Booking was easy and communication great. Very timely responses to queries.
6 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Karen,
Thank you for your lovely review and for choosing Southampton Cruise Centre for your holiday.
We're so pleased you've enjoyed your experience with us so far, and we really appreciate you taking the time to share your feedback.
We hope you have a fantastic cruise, and if there's anything else you need before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
Always excellent
Everyone I have spoken to has been extremely helpful and knowledgeable and they make the booking process very easy
10 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Wendy,
Thank you for your business and for taking the time to leave such a lovely review.
We'll make sure your kind comments are passed on to the team.
We hope you have a wonderful cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Heather and the staff are helpful and…
Heather and the staff are helpful and friendly in finding the cruises and cabins you need. Great work.
16 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Lorraine,
Thank you so much for your kind review.
It's always lovely to hear when our team has made the booking experience an enjoyable one. I'll make sure Heather sees your comments.
We really appreciate your support and hope you have a fantastic time on your cruise.
Kind regards,
Southampton Cruise Centre
Very helpful
10 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review, Glenn.
We appreciate your business and are delighted you chose Southampton Cruise Centre for your holiday.
Wishing you a fantastic cruise when the time comes.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Thank you for your review, Juliette.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate you taking the time to share your feedback.
We hope you have a wonderful cruise!
Kind regards,
Southampton Cruise Centre
Great service
We left this very late to try and find a cruise in a 2 week week window in August. Heather was great at understanding what we wanted and gave us 6 excellent options to look at.
Will definitely use Southampton Cruise again
15 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Gareth,
Thank you for your fantastic review.
Heather will be delighted to hear your kind comments, and we're so pleased she could help you find the right cruise.
We really appreciate your support and look forward to helping you again next time. Have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
So easy to book on line and contact by…
So easy to book on line and contact by phone with very helpful staff
14 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review.
We're delighted you've had such a positive experience with both our website and our team, and we really appreciate your kind comments.
Wishing you a wonderful holiday, and remember we're only a phone call or email away if you need us before you travel.
Kind regards,
Southampton Cruise Centre
It was quite easy to book
It was quite easy to book, but I wold like to see nest steps
15 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Svetlana,
Thank you for taking the time to leave a review.
We're pleased to hear you found the booking process straightforward, and we appreciate your feedback regarding the next steps. Comments like yours help us continue to improve the experience for our customers.
If you have any questions about your booking or what happens next, our team will be happy to help.
Kind regards,
Southampton Cruise Centre
Easy and friendly to book.
Easy and friendly to book.
Best price compare to other agencies
15 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Gil,
Thank you for your lovely review.
It's great to know you enjoyed booking with Southampton Cruise Centre, and we really appreciate you taking the time to share your experience.
Wishing you a fantastic cruise!
Kind regards,
Southampton Cruise Centre
I have booked many cruises for myself…
I have booked many cruises for myself and family we have always been very happy with the service
14 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Sue,
Thank you for your wonderful review.
Your continued support means a great deal to us, and we're delighted we've been able to help you and your family with so many holidays over the years.
We hope you have another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Jennifer was so helpful and answered my…
Jennifer was so helpful and answered my 100 questions!! Thank you so much x
12 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Lynsey,
Thank you for your lovely review.
Jennifer will be delighted to read your kind comments, and we're so pleased she could help you book your holiday with confidence.
We hope you have a fantastic cruise, and if you think of question number 101, we're always here to help!
Kind regards,
Southampton Cruise Centre
It was easy to book
It was easy to book, and since my booking I had some question and the customer service is really good, they solved my problem quickly.
9 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review, Orsolya.
We're delighted you've had such a positive experience with Southampton Cruise Centre, both when booking and afterwards.
If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
I dealt with Sam and she was great very…
I dealt with Sam and she was great very professional and understanding and she had a good knowledge of the ship as I haven’t been on this one before. She made me feel confident. Not always easy when you’re a lone traveller.
13 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Hedda,
Thank you for your wonderful review.
Sam will be delighted to hear your kind comments, and we're so pleased she was able to give you the confidence to book your holiday.
We hope you have a fantastic cruise, and if there's anything you need before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
quite simple ,Caitlyn was helpfull with…
quite simple ,Caitlyn was helpfull with a cheerful manner, all booked and paperwork with us .Thanks,
11 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review, Terry.
Caitlyn will be delighted to hear your kind comments, and we're so pleased she could help get everything arranged for you.
We hope you have a fantastic cruise, and if there's anything else you need before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Very happy with my experience today
Very happy with my experience today. Jenny made booking a cruise very straight forward. She was friendly, patient with my queries and professional whilst sorting my booking.
12 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review, Elaine.
We're delighted Jenny could help make your booking experience such a positive one, and she'll be so pleased to receive your lovely feedback.
We hope you have a wonderful cruise, and if you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Jennifer was wonderful
Jennifer was wonderful, got me booked up at a great price. Would highly recommend to All to give them a try
12 de julio de 2026
Respuesta de Southampton Cruise Centre
Hi Kerry,
Thank you for your wonderful review.
Jennifer will be delighted to hear your kind comments, and we're so pleased she could help you find the right holiday.
Thank you for your recommendation. We wish you a fantastic cruise and hope to welcome you back again in the future.
Kind regards,
Southampton Cruise Centre
Very prompt response from Sue Smith as…
Very prompt response from Sue Smith as always.
Sorted out a cabin for me exactly where I wanted it.
Excellent service
11 de julio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review, Susan.
Sue will be delighted to hear your kind comments, and we're so pleased she was able to help once again.
Thank you for your continued support. We hope you have a fantastic cruise, and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Respuesta de Southampton Cruise Centre
Hi Josephine,
Thank you for your lovely review.
We're so pleased you enjoyed your experience with Southampton Cruise Centre and really appreciate your kind comments.
If we can help with anything before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Our first cruise from the UK…
This was our first cruise from the UK and booked just a week before departure. Carolyn from SCC was so helpful, offering us advice on most suitable cabin for our needs. The trip was brilliant from start to finish, thank you for making it so easy.
6 de junio de 2026
Respuesta de Southampton Cruise Centre
Thank you for your review, Mr Cable.
We're delighted your first cruise from the UK was such a success, and Carolyn will be so pleased to hear your kind comments.
Thank you for choosing Southampton Cruise Centre, and we hope to help you plan many more memorable holidays in the future.
Kind regards,
Southampton Cruise Centre
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