Starrymaps.com Opiniones 

226
•
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The ordering process was easy and I was updated regarding shipping, all went very smoothly and the Starrymap was perfect. This gift was one of the most meaningful gifts I ever gave my daughter and he... Ver más

Valorada con 5 estrellas sobre 5

This business really lets everyone feel important. I had minor damage on my first print, which is something rare in itself because plenty of people who suggested this gift all had excellent quality. W... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

SUPER cute idea however I did not receive tracking info after 8 days of placing the order. Because I needed this within a specific time frame I need to cancel the order and be refunded. Mike has resp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered just the print without the frame and it arrived in bad condition. However, I contacted their customer support right away and Mike responded quickly. He replaced it right away free of charge... Ver más

Información sobre la empresa

  1. Tienda de pósters
  2. también en la categoría
  3. Imprenta
  4. Tienda de regalos

Información proporcionada por diversas fuentes externas

A perfect gift to someone special; Create custom maps of the night sky to save a precious moment forever. Our maps can be instantly downloaded in 10 different international sizes.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

226 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(226)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

High quality product and caring support team

Not only was the product very high quality and exactly as ordered, but they even went out of their way to help me retrieve what my gift note said because we accidentally threw it out with the packaging, which was going above and beyond even after the order had been fulfilled!
If I could give more stars I would!

21 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent product & customer service.

First of all, I would like to give full marks for your excellent customer service. When I had an issue with my order shipment, and I emailed, the response was quick and continued support till I received it. On the top of this, the maps are beautiful as well. I highly recommend starry maps if anyone wants to get a special gift, this would be it.

24 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service and Quality Product!

After reaching out with shipping concerns, Starrymaps responded promptly and took swift corrective action. Their customer support was exceptional throughout the process. I received my order and was extremely pleased with its quality. I would gladly do business with Starrymaps again!

17 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I gave Starrymaps a 5 star rating

I gave Starrymaps a 5 star rating, because I made a major typographical error and didn't realize it until the next day upon reviewing my order? I reached out to them and planned on canceling my order to start over, they got back to me immediately and explained that I can easily fix it on a link? It was sooo easy to do and they confirmed my order change immediately? I had a question on delivery and again received immediate feedback! Excellent company with top notch customer service and delivery was faster than expected? 👍👍👍

16 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Don't go anywhere else

The product was amazing and the overall experience by the staff was 10/10. They made the experience so seamless and helped instantly with any of my queries.

7 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super stoked on it

Super stoked on it! Came Quick Look’s great. Had to make a change immediately after I submitted it but Mike sent me a link where I could edit it hassle free!

19 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mike is the best

Mike is the best! He was able to quickly resolve an issue with UPS, and made sure I had the print just in time for Christmas!

Thank you SO much Mike! You rock!

16 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick Lead Time & Fast Response Time

The shipping time was quick, I placed my order on a Friday and received the print 7 days later. The customer service representative that helped me (Mike) was incredibly quick to responding my inquiries.

17 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The star map is lovely

The star map is lovely! When I got the map, I discovered it had several flaws. However, the customer service was exceptional. Rapid reply to my concern and it was easy to arrange for a new map. What could have been a bad experience turned into a good one. Excellent and responsive customer service like this makes all the difference. The recipient of the gift loves it! Thank you!

3 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exemplary Customer Service

Not only is Starrymaps a wonderful and unique gift to give, but they are a company that really cares about their customer experience. When I wrote in to the support email with a question, Mike promptly responded and was so kind in assisting me. Will definitely be back for more gifts!

23 de octubre de 2024
Opinión espontánea
Logotipo de Starrymaps.com

Respuesta de Starrymaps.com

I'm glad we could help, Abby! Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Meaningful and fun!

First of all, the product is amazing! Sent my daughter the night sky over the hospital she was born in, on her birth date. She absolutely loved it.
Secondly, when there were address issues, the company worked with me until they were resolved.
I will recommend Starrymaps to anyone I know looking for a unique and beautiful gift!

5 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Multiple attempts to contact them

Multiple attempts to contact them. Noone responds. Feels the website is inactive

20 de agosto de 2024
Opinión espontánea
Logotipo de Starrymaps.com

Respuesta de Starrymaps.com

Hello Christia, I'm sorry this happened. I checked your emails, I can see you sent multiple messages within a few hours on the same day. We get to all messages and emails as soon as possible, most questions are resolve within 8-10 hours of them being received. Your questions were answered within 24 hours. I'm very sorry for any inconvenience this has caused. This is an area we've improved upon and continue to invest in. Thanks for your feedback!

Valorada con 5 estrellas sobre 5

Great cust serv

Product is perfect . Love it but customer service amazing. I messed up my order and Mike made it a priority to correct and get to me o time for my Anniversary gift. They were fantastic

31 de julio de 2024
Opinión espontánea
Logotipo de Starrymaps.com

Respuesta de Starrymaps.com

Hello Diana - thank you so much!

Valorada con 5 estrellas sobre 5

Great customer service

After receiving the starry map we had a little problem with the quality of the map. I reached out to Mike from the company and he acted promptly and went above and beyond in how he treated us. He quickly recitified the problem and sent us a new starry map.
I would rate Mike with 5 stars in his customer service.
This company should be very happy with such an excellent representative for their company.

Sincerely,
Diane

30 de mayo de 2024
Opinión espontánea

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