Stone Warehouse Opiniones 

10.945
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Placed an order for some slate, all instructions were made clear on delivery and even watched a short video demonstrating. I booked a Saturday and was notified by text of a delivery time which was gre... Ver más

Valorada con 5 estrellas sobre 5

Companies rely on their supply and delivery partners to provide their services to the final customer. This company was let down by both. They were unable to obtain one part of our order because o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful when ordering, as it was a difficult area to drop off in. Kept well informed about delivery. Given a 2 hour slot on the day and then a call 10 mins before delivery. Gravel is the colour i... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Kept me updated except on day of delivery ,never phoned till 4.30pm to say they couldn't deliver. Came as promised next day,driver very helpful ,,xxx

La empresa ha respondido

Información sobre la empresa

  1. Empresa de aglomerados
  2. también en la categoría
  3. Proveedor de arena y gravilla
  4. Proveedor de materiales de pavimentación
  5. Proveedor de piedra natural
  6. Tienda de insumos para paisajismo
  7. Vivero

Sobre Stone Warehouse

Escrito por la empresa

Stone Warehouse was established over 18 years ago as the online retailer of a large family-owned aggregate company that has been supplying specialist decorative aggregates for over 150 years. We supply the largest range of quality decorative aggregates online in the United Kingdom.

We source products from the UK, Europe and Asia and from our strategically placed production facilities we deliver competitively priced decorative stones nationally. We offer single and multiple pallet consignments and can quote for larger orders delivered with a crane / Hi-Ab or tipped loose loads from either dockside or direct from source. Standard deliveries are made on a curtain sided lorry and offloaded using a rear tail lift and a manual or electric pump truck. (Delivery Information)

Purchase high quality Gravel & Chippings, Pebbles & Cobbles, Slate & Paddlestones, Rockery & Boulders, Garden Products & Accessories, and Paving & Edging Products, or look through the Clearance & Seasonal range, delivered directly to site from the UK’s premium decorative aggregate supplier.

Prices include delivery and VAT. Simply enter your delivery postcode into the product page and the pallet availability, samples and delivered prices will be displayed for delivery within 2-3 working days. Next Day deliveries are also available for orders placed before 1pm at an additional charge.

Many decorative aggregates are used in water features and ponds so please look for the ‘Fish Friendly’ badge in the product information tab to confirm your chosen stone will not affect the water Ph, protecting your fish and other aquatic life from harm.

Stone Warehouse is committed to Carbon Footprint reduction by using recycled pallets and packaging as well as offering a range of by-product slate aggregates typically delivered direct to reduce product delivery mileage.

Please see our Frequently Asked Questions page for more information but for further product and delivery assistance please Contact Us or call our friendly customer service team on 01629 636212 between 9.00am and 5.00pm Monday to Friday.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

11 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 98% de las opiniones negativas

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4,7

Todas las opiniones

(10.945)

1415 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good delivery and quality of stone…

Good delivery and quality of stone chippings,

21 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Paul,

Thank you for your 5-star rating and your positive feedback. We are very pleased to hear that the quality of our products met with your expectations.

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Great product

Great product, service and easy delivery

18 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Marie,

Thanks for your 5-star rating and your positive feedback. We really appreciate you taking the time to leave us a comment!

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Excellent service from order to delivery

Order processed quickly as was request for smaller vehicle approval. Paperwork efficient. Helpful guidance on how to calculate quantity needed.
Delivery time frame received on the day and the driver was extremely helpful and persevered with some issues!

19 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Patricia,

Thank you for your 5-star rating and your positive feedback. We are so pleased to hear that your experience with us was a positive one.

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Thank you I am Very happy with all…

Thank you I am Very happy with all service .

Thanks You

16 de septiembre de 2026
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Respuesta de Stone Warehouse

Good morning,

Thank you for your 5-star rating and positive feedback. We are so pleased to hear that your experience with us was a positive one!

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Everything good.

21 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Peter,

Thanks for your 5-star rating and positive review. We really appreciate it!

Kind regards,
Patrick.

Valorada con 4 estrellas sobre 5

I ordered four large sacks

It was my first time of ordering and I found it more straightforward than I expected. My order came on two separate lorries and were very good.

16 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Julie,

Thanks for your 4-star rating and positive experience. We are very pleased to hear that your experience with us was a positive one!

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Great experience as a client

Great product, website easy to use and order. Great client support and full 5/5 stars review for the transport team.

15 de septiembre de 2026
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Respuesta de Stone Warehouse

Good morning,

Thank you for your 5-star rating and positive review. We are so pleased to hear that your delivery experience with us was a positive one!

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Exactly as expected

Easy to order, delivery turned up when expected, polite and happy driver.

16 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Ben,

Thanks for your 5-star rating and positive feedback. We are very pleased to hear that your experience with us was a positive one!

Kind regards,
Patrick.

Valorada con 3 estrellas sobre 5

You have not delivered the ordered…

You have not delivered the ordered items and yet I have received two review surveys, how should I respond?

17 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Rodney,

I can see your order is scheduled for 05/10/2026 because of stock issues, so I do apologise about the delay.

We have automated emails that are sent out a week after the order is placed, with a review survey. So I do apologise for the confusion caused by this, if you would like to leave an updated review once you have received the order, please feel free to.

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

First rate customer service

As reviewed previously, Stone Warehouse offer a good selection of products at - as far as I can tell - reasonable prices. Just as important, however, is their first rate customer service. I recommend them.

15 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Trevor,

Thank you for your 5-star review and your kind feedback. We are very pleased to hear that our customer service and product quality have met with your expectations!

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Great service

Great service, arrived on time, no issues at all.

15 de septiembre de 2026
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Respuesta de Stone Warehouse

Good afternoon,

Thank you for the 5-star feedback, we are happy to hear that you are satisfied with the level of service received and your order arrived with you on time!

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

All ok on your part stone warehouse…

All ok on your part stone warehouse delivery driver was a miserable bastard though but I made him a coffee and he cheered up 🤣

16 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Stephanie,

Thank you for the 5-star feedback, we really appreciate it!

We hope to see you ordering again with us in the future.

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

Excellent delivery

Good product. Reasonable price.
Delivery was excellent. Good communication and very helpful driver.

28 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Gill,

Thank you for the 5-star feedback, we are happy to hear that you are satisfied with the level of service received!

We hope to see you ordering again with us in the future.

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

Happy Repeat Customer

Wide selection of slates & stones, easy to select what you want, great price and quick delivery

15 de septiembre de 2026
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Respuesta de Stone Warehouse

Good morning,

Thank you for the 5-star feedback, we really appreciate your repat custom and are happy to hear your order arrived as and when expected.

Kind regards,

Millie

Valorada con 3 estrellas sobre 5

Great Stone Bad Delivery

The stone is amazing really happy with it. Delivery was a bit haphazard and about 5 hours late from our original time, and the driver nearly reversed into the garage and took out branches off our neighbour's tree with the lorry.

15 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Jason,

Thank you for taking the time to leave us some valuable feedback, we are happy to hear that you found our product amazing.

We're really sorry that you've had a negative delivery experience when ordering with us on this occasion. Sincere apologies for the delay and subsequent inconvenience caused.

Kind regards,

Millie

Valorada con 3 estrellas sobre 5

Delivery Service


Received my order a day later than agreed. Had to chase the delivery company for informaton.

12 de septiembre de 2026
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Respuesta de Stone Warehouse

Good morning,

Thank you for taking the time to leave us some valuable feedback.

We're really sorry that you've had a negative delivery experience when ordering with us on this occasion. We hope that the goods received have lived up to your expectations.

Sincere apologies for the delay and subsequent inconvenience caused.

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

What could be easier…ordered early on a…

What could be easier…ordered early on a Monday, delivered Tuesday afternoon!👍🏻

14 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Robert,

Thank you for your 5-star rating and your kind comment, we really appreciate you taking the time to leave us some positive feedback. We are very glad that your delivery experience was a positive one.

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

First class company

First class company. Website easy to navigate.
Professional customer service. Friendly and helpful with query. Item delivered on time and exactly as shown.

14 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Jules,

Thank you for your 5-star review and for your positive comment. We are very glad that your experience with us was a positive one!

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Still Happy

Although it was a day late still 5 stars as the delivery men are always so helpful.
Would buy again.

11 de septiembre de 2026
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Respuesta de Stone Warehouse

Hi Lillian,

Thanks for your 5-star rating and for your positive comment. We are very pleased that your experience with us was a positive one!

Kind regards,
Patrick.

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