There were some very odd mess ups from the depot that meant items weren't delivered on the proper day which was a big inconvenience. But would like to thank their customer service agent sue for... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Placed an order for some slate, all instructions were made clear on delivery and even watched a short video demonstrating. I booked a Saturday and was notified by text of a delivery time which was gre... Ver más
Companies rely on their supply and delivery partners to provide their services to the final customer. This company was let down by both. They were unable to obtain one part of our order because o... Ver más
La empresa ha respondido
Very helpful when ordering, as it was a difficult area to drop off in. Kept well informed about delivery. Given a 2 hour slot on the day and then a call 10 mins before delivery. Gravel is the colour i... Ver más
La empresa ha respondido
Información sobre la empresa
- Empresa de aglomerados
- también en la categoría
- Proveedor de arena y gravilla
- Proveedor de materiales de pavimentación
- Proveedor de piedra natural
- Tienda de insumos para paisajismo
- Vivero
Sobre Stone Warehouse
Escrito por la empresa
Stone Warehouse was established over 18 years ago as the online retailer of a large family-owned aggregate company that has been supplying specialist decorative aggregates for over 150 years. We supply the largest range of quality decorative aggregates online in the United Kingdom.
We source products from the UK, Europe and Asia and from our strategically placed production facilities we deliver competitively priced decorative stones nationally. We offer single and multiple pallet consignments and can quote for larger orders delivered with a crane / Hi-Ab or tipped loose loads from either dockside or direct from source. Standard deliveries are made on a curtain sided lorry and offloaded using a rear tail lift and a manual or electric pump truck. (Delivery Information)
Purchase high quality Gravel & Chippings, Pebbles & Cobbles, Slate & Paddlestones, Rockery & Boulders, Garden Products & Accessories, and Paving & Edging Products, or look through the Clearance & Seasonal range, delivered directly to site from the UK’s premium decorative aggregate supplier.
Prices include delivery and VAT. Simply enter your delivery postcode into the product page and the pallet availability, samples and delivered prices will be displayed for delivery within 2-3 working days. Next Day deliveries are also available for orders placed before 1pm at an additional charge.
Many decorative aggregates are used in water features and ponds so please look for the ‘Fish Friendly’ badge in the product information tab to confirm your chosen stone will not affect the water Ph, protecting your fish and other aquatic life from harm.
Stone Warehouse is committed to Carbon Footprint reduction by using recycled pallets and packaging as well as offering a range of by-product slate aggregates typically delivered direct to reduce product delivery mileage.
Please see our Frequently Asked Questions page for more information but for further product and delivery assistance please Contact Us or call our friendly customer service team on 01629 636212 between 9.00am and 5.00pm Monday to Friday.
Información de contacto
Long Rake , DE45 1LW, Youlgrave, Reino Unido
- 01629 636212
- sales@stonewarehouse.co.uk
- www.stonewarehouse.co.uk
4,7
Excelente
11 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Delivery Service
Received my order a day later than agreed. Had to chase the delivery company for informaton.
12 de septiembre de 2026
Respuesta de Stone Warehouse
Good morning,
Thank you for taking the time to leave us some valuable feedback.
We're really sorry that you've had a negative delivery experience when ordering with us on this occasion. We hope that the goods received have lived up to your expectations.
Sincere apologies for the delay and subsequent inconvenience caused.
Kind regards,
Millie
Good quality products and delivered on…
Good quality products and delivered on time.
14 de septiembre de 2026
Respuesta de Stone Warehouse
Good morning,
Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected!
Kind regards,
Millie
What could be easier…ordered early on a…
What could be easier…ordered early on a Monday, delivered Tuesday afternoon!👍🏻
14 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Robert,
Thank you for your 5-star rating and your kind comment, we really appreciate you taking the time to leave us some positive feedback. We are very glad that your delivery experience was a positive one.
Kind regards,
Patrick.
First class company
First class company. Website easy to navigate.
Professional customer service. Friendly and helpful with query. Item delivered on time and exactly as shown.
14 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Jules,
Thank you for your 5-star review and for your positive comment. We are very glad that your experience with us was a positive one!
Kind regards,
Patrick.
Still Happy
Although it was a day late still 5 stars as the delivery men are always so helpful.
Would buy again.
11 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Lillian,
Thanks for your 5-star rating and for your positive comment. We are very pleased that your experience with us was a positive one!
Kind regards,
Patrick.
Delivered on time Good quality large…
Delivered on time Good quality large slate
13 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Mark,
Thank you for your 5-star rating and positive comment. We are so pleased that your delivery with us went smoothly.
Kind regards,
Patrick.
Great value
10 de septiembre de 2026
Respuesta de Stone Warehouse
Hi David,
Thank you for your 5-star review and your positive feedback. We really appreciate the time taken to leave us a positive comment!
Kind regards,
Patrick.
Respuesta de Stone Warehouse
Hi Simon,
Thanks for your 5-star rating and your positive comment. We are so pleased that your delivery with us went smoothly!
Kind regards,
Patrick.
Respuesta de Stone Warehouse
Hi Tracey,
Thank you for your 5-star rating and positive comment, we are so pleased that your experience with us was a positive one!
Kind regards,
Patrick.
Respuesta de Stone Warehouse
Good afternoon,
Thank you for your 5-star rating and positive comments. We really appreciate the time taken for you to leave this feedback!
Kind regards,
Patrick.
Good price, delivered on time
First time I'd used Stone Warehouse. Order process was pretty simple, lots of options for delivery, I selected a couple of days later so it was free.
Got comms emails including a tracking link to Pallet Track which worked. Also had an update on the delivery day with an estimated time of arrival.
This was a great until 10 minutes before the end of that estimate when I had another message saying it had been updated and might now be a bit later which was irritating but not the end of the world for me.
The product was offloaded and the driver put it where I needed it which made my life much easier.
The slate itself was a bit lighter in colour than I'd expected but I guess it's never going to be spot on from a picture vs real life.
Overall very happy with the whole transaction
11 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Mark,
Thanks for your 5-star review and positive feedback. We are very pleased that your experience with us was a positive one!
Kind regards,
Patrick.
Delivered on time as stated and very…
Delivered on time as stated and very polite service
11 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Kevin,
Thank you for your 5-star rating and your positive comment. We are so pleased that our delivery and service met with your expectations!
Kind regards,
Patrick.
Our 3rd order of duck egg pebbles from…
Our 3rd order of duck egg pebbles from Stonewarehouse. Perfect for our gabion seating and outdoor kitchen project.
13 de agosto de 2026
Respuesta de Stone Warehouse
Hello,
Thank you for your 5-star review and positive feedback. We are so pleased that our product was used in your project and met with your expectations!
Kind regards,
Patrick.
Very straightforward process
Very straightforward process. The stone that arrived was identical to the photo on the website. The delivery was perfect and was delivered as instructed. The staff member I spoke to initially was very informative.
Very happy with service, delivery and quality. (VB11).
9 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Annie,
Thank you for your 5-star rating and positive feedback. We are so glad that you were happy with the service you received!
Kind regards,
Patrick.
Competitively priced and offering free…
Competitively priced and offering free delivery which I couldn’t get from my local company ! Speedy and easy delivery with fantastic tracking updates !
11 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Ann,
Thank you for your 5-star rating and positive review. We are so pleased that your experience with us was a positive one!
Kind regards,
Patrick.
Thank you for a straightforward and…
Thank you for a straightforward and helpful experience and very good delivery service.
10 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Charlotte,
Thank you for your 5-star review and positive feedback. We are so pleased that your experience with us was a positive one!
Kind regards,
Patrick.
Respuesta de Stone Warehouse
Hi Derek,
Thank you for the 5-star feedback, we really appreciate it and are happy to hear your order arrived as and when expected.
We hope to see you ordering again with us in the future!
Kind regards,
Millie
Italian Rose Pebbles
The sample was dispatched promptly and whilst it was too light for our use the quality of the pebble was excellent
10 de septiembre de 2026
Respuesta de Stone Warehouse
Hi Andy,
Thank you for the 5-star feedback, we really appreciate it and are happy to hear that your sample arrived quickly.
Kind regards,
Millie
Just good service at the right price
9 de septiembre de 2026
Respuesta de Stone Warehouse
Good morning,
Thank you for the 5-star feedback, we are happy to hear that you received a high level of service!
Kind regards,
Millie
Respuesta de Stone Warehouse
Hi Stephen,
Thank you for the 5-star feedback, we really appreciate it and hope to see you ordering again with us in the future!
Kind regards,
Millie
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.