Stone Warehouse Opiniones 

10.957
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

There were some very odd mess ups from the depot that meant items weren't delivered on the proper day which was a big inconvenience. But would like to thank their customer service agent sue for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed an order for some slate, all instructions were made clear on delivery and even watched a short video demonstrating. I booked a Saturday and was notified by text of a delivery time which was gre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Companies rely on their supply and delivery partners to provide their services to the final customer. This company was let down by both. They were unable to obtain one part of our order because o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful when ordering, as it was a difficult area to drop off in. Kept well informed about delivery. Given a 2 hour slot on the day and then a call 10 mins before delivery. Gravel is the colour i... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de aglomerados
  2. también en la categoría
  3. Proveedor de arena y gravilla
  4. Proveedor de materiales de pavimentación
  5. Proveedor de piedra natural
  6. Tienda de insumos para paisajismo
  7. Vivero

Sobre Stone Warehouse

Escrito por la empresa

Stone Warehouse was established over 18 years ago as the online retailer of a large family-owned aggregate company that has been supplying specialist decorative aggregates for over 150 years. We supply the largest range of quality decorative aggregates online in the United Kingdom.

We source products from the UK, Europe and Asia and from our strategically placed production facilities we deliver competitively priced decorative stones nationally. We offer single and multiple pallet consignments and can quote for larger orders delivered with a crane / Hi-Ab or tipped loose loads from either dockside or direct from source. Standard deliveries are made on a curtain sided lorry and offloaded using a rear tail lift and a manual or electric pump truck. (Delivery Information)

Purchase high quality Gravel & Chippings, Pebbles & Cobbles, Slate & Paddlestones, Rockery & Boulders, Garden Products & Accessories, and Paving & Edging Products, or look through the Clearance & Seasonal range, delivered directly to site from the UK’s premium decorative aggregate supplier.

Prices include delivery and VAT. Simply enter your delivery postcode into the product page and the pallet availability, samples and delivered prices will be displayed for delivery within 2-3 working days. Next Day deliveries are also available for orders placed before 1pm at an additional charge.

Many decorative aggregates are used in water features and ponds so please look for the ‘Fish Friendly’ badge in the product information tab to confirm your chosen stone will not affect the water Ph, protecting your fish and other aquatic life from harm.

Stone Warehouse is committed to Carbon Footprint reduction by using recycled pallets and packaging as well as offering a range of by-product slate aggregates typically delivered direct to reduce product delivery mileage.

Please see our Frequently Asked Questions page for more information but for further product and delivery assistance please Contact Us or call our friendly customer service team on 01629 636212 between 9.00am and 5.00pm Monday to Friday.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

11 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(10.957)

1426 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Was given informartion about what to expect on delivery

Was given informartion about what to expect on delivery.
Driver turn up within the moring slot as arranged and was very efficient
Would buy fro you again when we plan our next project

25 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Paul,

Thanks for your 5-star rating and your positive feedback, we really appreciate it! We are pleased to hear that your experience with us was a positive one.

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

They arranged delivery to suit us

They arranged delivery to suit us, and dealt with all our queries promptly

25 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Debbie,

Thanks for your 5-star rating and positive feedback! We're so glad that we managed your query and that your experience was a positive one.

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Used there measuring calculator which…stones on a pallet

Used there measuring calculator which worked out great ordering very easy product was as described delivery was first class

27 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Chris,

Thank you for your 5-star rating and your positive feedback. We are very pleased to hear that your experience with us was a positive one.

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Bulk bags of large cobbles

I ordered three bulk bags of large white cobbles. They were competitivley priced and arrived as scheduled. The cobbles were all as expected, so in all, an excellent buying experience

25 de agosto de 2026
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Respuesta de Stone Warehouse

Hello,

Thank you for your 5-star rating and your positive feedback! We are so glad that your experience with us was a positive one.

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Very straight forward to order

Very straight forward to order. I had a query and spoke to someone on the phone, who answered my questions. Quick delivery

26 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Martyn,

Thank you for the 5-star feedback, we're happy to hear we provided you with a high level of service!

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

Easy to order and delivery instructions…

Easy to order and delivery instructions great

24 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Julie,

Thank you for the 5-star feedback, we are happy to hear you found our ordering process easy and hope to see you ordering again with us in the future!

Kind regards,

Millie

Valorada con 2 estrellas sobre 5

2 delivery slots missed

2 delivery slots missed. Product did not arrive on site until 5 days late

26 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Simon,

Thank you for taking the time to leave us some valuable feedback. We're sorry that your order failed to arrive on your requested delivery date on this occasion and that the haulage company failed to provide accurate information in regards to this.

Sincere apologies for the delay and subsequent inconvenience caused.

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

Excellent service and great…

Excellent service and great communication

26 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Dawn,

Thank you for the 5-star feedback, we are happy to hear that you received excellent service and communication.

We hope to see you ordering with us again in the future!

Kind regards,

Millie

Valorada con 3 estrellas sobre 5

Was given a delivery time of 2pm

Was given a delivery time of 2pm. At 3:30 I called to check what was the delay as no update from office. Was then told 4:30. I explained I had to leave the house at 5 but left instructions of where to leave the pallet. Left at 5:15, was called by driver at 5:30 explaining he was at our house but obviously my instructions not passed on.

26 de agosto de 2026
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Respuesta de Stone Warehouse

Good afternoon,

Thank you for taking the time to leave us some valuable feedback.

We're really sorry that you've had a negative delivery experience when ordering with us on this occasion. Unfortunately delivery's can be made up to 6pm and we can only get estimated times as we use a 3rd party haulier, all delivery instructions are also passed on to the hauliers so I do apologise that the driver missed this on your occasion.

We hope that the goods received have lived up to your expectations.

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

Good communication

Good communication, great product, delivered on time.

26 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Julie,

Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected!

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

Good product good service

Good product good service

25 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Kevin,

Thank you for the 5-star feedback, we are happy to hear that you are satisfied with the level of service received!

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

Excellent quality

Excellent quality, fast delivery, courier was great!

25 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Jessica,

Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected and hope to see you ordering again with us in the future!

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

Excellent product at a great price and…

Excellent product at a great price and speedy delivery. Good couication from order to delivery thank you

23 de agosto de 2026
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Respuesta de Stone Warehouse

Good morning,

Thank you for the 5-star feedback, we are happy to hear that you found our product excellent!

We hope to see you ordering again with us in the future.

Kind regards,

Millie

Valorada con 5 estrellas sobre 5

Simple navigation of website and how to…

Simple navigation of website and how to buy. Delivery came exactly as suggested and was easy to track

24 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Vince,

Thank you for your 5-star rating and your positive feedback, we really appreciate it! We are very glad to hear that you had a positive delivery experience with us!

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Great service

Easy purchase, good price and communications and trouble free delivery. Great service.

23 de agosto de 2026
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Respuesta de Stone Warehouse

Hello,

Thank you for your 5-star rating and your positive feedback, we really appreciate it. We are very pleased to hear that your delivery experience with us was a positive one.

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Speedy and polite delivery

Speedy and polite delivery. Very helpful and considerate. Product is very good quality.

23 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Fiona,

Thank you for your 5-star rating and your positive feedback, we really appreciate it! We are very pleased to hear that your delivery experience was a positive one.

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

23 de agosto de 2026
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Respuesta de Stone Warehouse

Hello,

Thank you for your 5-star rating and your positive feedback, we really appreciate it!

Kind regards,
Patrick.

Valorada con 5 estrellas sobre 5

5 star service

Twice i have ordered samples from you, and twice it was 5 star customer service, we have chosen a sample, (Well the wife has.). So I have to measure up for slabs and stones, it's a shame you don't do slabs too, thank you, spot on...

20 de agosto de 2026
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Respuesta de Stone Warehouse

Hi Pete,

Thank you for your 5-star rating and positive feedback, we really appreciate it! We look forward to your continued custom with us!

Kind regards,
Patrick.

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