Stressless® UK Opiniones 

2364
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

We've had the Stressless chair for approximately 3 years and looked after it as per instructions. The leather on one armrest hax started to deteriorate and the chair has lost its padding. An expens... Ver más

Valorada con 5 estrellas sobre 5

We were searching for a comfortable sofa and chair not too large but with a good leather finish and after viewing many chairs we found that Stressless suited us the best. We found the furniture styl... Ver más

Valorada con 5 estrellas sobre 5

Well designed furniture, superbly made. The website is well designed and catalogues are helpful. The app’s virtual presentation of furniture in the room actually worked for me. A first as all other si... Ver más

Valorada con 5 estrellas sobre 5

Staff at both Plymouth and Exeter stores extremely friendly and helpful. Kept well informed. The Stressless Adam chairs we purchased are really comfortable and easy to use.

Información sobre la empresa

  1. Fábrica de muebles

Escrito por la empresa

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2364)

263 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time. Very comfortable chairs.

27 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Mr. Leppard,
Thank you for your positive feedback, we really appreciate it!

Valorada con 5 estrellas sobre 5

The much needed new chair.

The Stressless Mayfair chair is so comfortable and looks great in our room. Everyone wants to try it when they come in. The company we bought it from in Edinburgh were brilliant to deal with.

27 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Ms. Martin,
Thank you for your amazing feedback, it is very much appreciated!

Valorada con 3 estrellas sobre 5

Well made but overpriced

Well made but overpriced

24 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Paul,
Thank you for your feedback. We’re pleased you’re happy with the quality and craftmanship of your Stressless furniture. We understand it’s a premium product and appreciate your investment. We hope it brings you lasting comfort.

Valorada con 1 estrellas sobre 5

My Stressless chair is wonderfully…

My Stressless chair is wonderfully comfortable but the leather has split in just over 5 years. They claim their furniture will last a lifetime. This a quote from their website. "When you purchase Stressless® furniture, you choose quality that will serve you throughout a lifetime." Mine has lasted just over 5 years. Had I known this would happen I would never have bought a Stressless chair. I am very pleased to have had a phone call from the retailer, Potbury's of Sidmouth who tell me that Stressless are supplying them with a panel and that they will then arrange for the panel to be fitted. If this happens the 1* will become 5* as the customer service will have been exemplary. Watch this space.

6 de enero de 2026
Opinión espontánea
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Mr. Boyce,
We are sorry to learn about your recent experience with your Stressless recliner and we understand your disappointment. We have received your email as well and on this occasion we will liaise with your retailer and check this matter further.

Valorada con 5 estrellas sobre 5

Stressless - so comfy

Having noticed a Stressless sofa in the furniture store and found it to be so smart, well made and comfortable we purchased two! for our new home where they now proudly sit, and so do we.
Stressless is simply quality furniture built and finished to a high standard.

16 de enero de 2026
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Respuesta de Stressless® UK

Dear Tony,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless sofas!

Valorada con 3 estrellas sobre 5

One of our electric chairs makes a…

One of our electric chairs makes a noise
Some one is coming to see to it
But I would like it replaced?

23 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Mr. Willemstyn,

We are sorry to learn about your recent experience with your Stressless electric chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com we will liaise with your retailer and check this matter further.

Valorada con 5 estrellas sobre 5

Stressless Recliner

Friendly advice and service from the staff at HSL Rotherham. Chair delivered within a week. Well made and comfortable as we expected. Would highly recommend.

16 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Lesley,
Thank you for sharing your experience, we really appreciate it!

Valorada con 3 estrellas sobre 5

Very firm seats

When I tried the Fiona sofa in the store I was very impressed by the comfort of it with great lumbar support.
However at home, sitting for longer, I find the seats far too hard. I have spinal stenosis and herniated discs and the pressure of the seat on the nerve running through the buttock is really painful. The pain has been increasing since getting the sofa so now after two weeks I can hardly walk.
I am so disappointed and upset that after spending £2,500 I can't use the sofa.

29 de enero de 2026
Opinión espontánea
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Ms. Hepburn,

Thank you for taking the time to leave us your feedback. We are sorry to know that you are not fully satisfied with the comfort of the Fiona sofa.
We understand how upsetting it must be to find that a sofa you initially found comfortable in store does not feel the same when used at home, particularly given your existing spinal conditions. While many customers find the Fiona sofa supportive, we recognise that comfort is highly personal and can be influenced by individual needs, health conditions, and how a sofa is used over longer periods of time.
We are sorry that we could not help further on this occasion.

Valorada con 5 estrellas sobre 5

very pleased with the chair

very pleased with the chair, had it about 3 weeks now. Lesley at Hastings branch very knowledgeable and very helpful

13 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear David,
Thank you for sharing your feedback, we really appreciate it!

Valorada con 5 estrellas sobre 5

Special make to match current chair …

Quality product and they went through records to make a special order with left over leather that matches current chair .

19 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Mr. Wallen,
Thank you for your amazing feedback, it is very much appreciated!

Valorada con 5 estrellas sobre 5

Stella Wood sofas are great!

We’re so pleased with our new Stella Wood sofas! So stylish, comfortable and relaxing, whilst giving plenty of support for our backs. The staff at Charletons in Paignton were knowledgeable and very helpful and the delivery went smoothly. Top marks!

15 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Mr. Dawes,
Thank you for taking the time to leave us your amazing feedback. We really appreciate it and we will share it with Charletons.

Valorada con 5 estrellas sobre 5

Quality items

Quality items, very comfortable 👌

14 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Mr. Madderson,
Thank you for your positive feedback, we really appreciate it!

Valorada con 2 estrellas sobre 5

Mayfair office chair self assembly nightmare.

I purchased a Mayfair office chair from T R Hayes of Bath. Firstly it came with some self assembly, not unusual for office chairs, but this chair was usually difficult.The instructions were virtually useless and it was impossible, once I had worked out how to do it, to fit the backrest to the seat base single handed.
So, a 30 mile round trip to the supplier where 2 men quickly achieved it without damaging the chair.
I returned home and proceeded to assemble the base and install the arm rests, no problem.
Then as per instructions dropped the assembled seat onto the gas filled strut, again, no problem.
But, I can't raise the seat from its lowest position. So, consulted the supplier again. Possibly there was a plastic cap on the gas filled strut which should have been removed before assembly.
So, consulted Stressless website and attempted to remove the strut from the seat base without success.
So, how having to do another 30 mile trip to see if supplier can sort the problem.
Hopefully they can, but my confidence in Stressless products has been sadly dented. Previously very happy but no more. I expected better for the substantial cost of the chair.

14 de enero de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Mr. Holbrook,
We are sorry to learn about your recent experience with your Stressless Office chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com (your delievry post code and order number) we'll be happy to liaise with your retailer and check this matter further.

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