Stressless® UK Opiniones 

2359
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were searching for a comfortable sofa and chair not too large but with a good leather finish and after viewing many chairs we found that Stressless suited us the best. We found the furniture styl... Ver más

Valorada con 5 estrellas sobre 5

Well designed furniture, superbly made. The website is well designed and catalogues are helpful. The app’s virtual presentation of furniture in the room actually worked for me. A first as all other si... Ver más

Valorada con 5 estrellas sobre 5

Staff at both Plymouth and Exeter stores extremely friendly and helpful. Kept well informed. The Stressless Adam chairs we purchased are really comfortable and easy to use.

Valorada con 4 estrellas sobre 5

Helpful staff at shop. Easy to keep in touch & clear information. As manufactured to order, had to wait 10 weeks to arrive in UK + a further couple of weeks for delivery to home. Delivery staff he... Ver más

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Información sobre la empresa

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Escrito por la empresa

Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2359)

259 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Stressless not restless!

Extremely comfortable and stylish chairs. A joy to relax in.

26 de marzo de 2026
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Respuesta de Stressless® UK

Dear Mr Stewart

Thank you so much for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chairs.

Valorada con 5 estrellas sobre 5

The chair I purchased was a replacement…

The chair I purchased was a replacement for a well worn chat of the same design.
Perfectly happy thank you.

26 de marzo de 2026
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Respuesta de Stressless® UK

Dear Sue
Thank you so much for your positive feedback we truly do appreciate your loyalty to the brand

Valorada con 5 estrellas sobre 5

TOP QUALITY PRODUCT.

Great product and great service from supplier.

24 de marzo de 2026
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Respuesta de Stressless® UK

Good afternoon
Thank you for taking the time to leave us such amazing feedback. We really appreciate it

Valorada con 5 estrellas sobre 5

Delivery was on time

The delivery men were very good. They gave the chairs a thorough inspection and pointed out a couple of possible problems.

24 de marzo de 2026
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Respuesta de Stressless® UK

Dear Mr Simpson
Thank you for taking the time to leave us your positive feedback and hope you are enjoying the comfort of your Stressless chairs.

Valorada con 4 estrellas sobre 5

Lovely chairs

Lovely chairs, superbly comfortable. Minor issue with broken glide ring which rather took the shine off the purchase. On the positive side repairs were quickly arranged.

22 de marzo de 2026
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Respuesta de Stressless® UK

Dear Paul,
Thank you for taking the time to leave us your feedback. We are very happy to know that you are now enjoying the style and comfort of your Stressless chair!

Valorada con 4 estrellas sobre 5

Looks Quality

Too early to say about wearability but the quality looks very good and when delivered it was well packaged.

21 de marzo de 2026
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Respuesta de Stressless® UK

Dear Mr. Pickett,
Thank you for sharing your experience, we really appreciate it!

Valorada con 5 estrellas sobre 5

Great product

Great product, helpful staff, quick and efficient delivery.

12 de marzo de 2026
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Respuesta de Stressless® UK

Dear Marian,

Thank you for your positive feedback, we really appreciate it!

Valorada con 1 estrellas sobre 5

Having only had the sofa for 6 days the…

Having only had the sofa for 6 days the leather is all wrinkled. I Have contact furniture shop where I bought this sofa they stated that this was normal. I do not agree after only 6 days use in a single person home. Further action will be taken. Photos available.

17 de marzo de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Ms Naik

Our apologies for the delay in acknowledging your review . We are sorry to know that you are not fully satisfied with the quality of the sofa. In line with the Consumer Rights Act 2015; any faults should be reported to the Stressless retailer of purchase, as that is with whom the Contract of Sale was made. If you wish to contact us at consumersupport.uk@stressless.com with details of your retailer we will be happy to liaise with them on this issue

Valorada con 5 estrellas sobre 5

Expensive but the best

From visiting Potburys to order to accepting delivery the process was smooth. We have tried various makes of chair over the years none come close to Stressless for comfort the previous ones we had were 16 years old and starting to show their age

12 de marzo de 2026
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Respuesta de Stressless® UK

Dear Mr. Finch,
Thank you for sharing your experience, we really appreciate it!

Valorada con 1 estrellas sobre 5

Bought a 3 seater & 2 seater Buckingham…

Bought a 3 seater & 2 seater Buckingham leather stressless sofa from Arthur Llewelyn Jenkins about 7 years ago had problems with seats sinking in first few months, which were renewed. Now have 5 seats that you have to put cushions on because they have all sunk eventually found one of there repair companies in England to replace them at a cost of £250 + for each seat last year. We were originally told they would last a lifetime with the guarantee. Now find it’s only a 1 year guarantee never worth the money there are only 2 of us so not overused. They are now so uncomfortable having to go out and buy new settee’s

17 de marzo de 2026
Opinión espontánea
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Respuesta de Stressless® UK

Dear Robert,
Thank you for taking the time to leave us your feedback. We are sorry to know that you are disappointed with the foam settlement on the Buckingham sofas.
The internal mechanism of the sofa is guaranteed for 10 years from the delivery date. This covers the Plus™ system (reclining system with the glide bars under the seats) and the internal metal frame and springs.
All electrical components (motor, heating, and massage functions) in the Power™ system are guaranteed for 5 years from delivery.
The battery in the Power™ system is guaranteed for 2 years from delivery.
The leather covering (including stitching and zippers) is guaranteed for 1 year.

However, neither guarantee covers problems caused by normal wear and tear. This includes things like settling, foam compression, stains, heavy soiling, abrasion, tears, burns, or accidental damage.

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Sales staff and delivery drivers went above and beyond. The chairs are great and so comfortable. So easy to recline also, just lie back and the chairs go with you.

8 de marzo de 2026
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Respuesta de Stressless® UK

Dear Mrs. Parsons,
Thank you for sharing your experience, we really appreciate it!

Valorada con 3 estrellas sobre 5

Issue re two chairs ordered but only…

Issue re two chairs ordered but only one initially made available for delivery. No big deal in the scheme of things just not very efficient.

6 de marzo de 2026
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Respuesta de Stressless® UK

Dear Mr. James,

We are sorry to hear that only one of your chairs was initially made available for delivery, this is not the smooth experience our retail partners and ourselves aim to provide. While we are glad the issue was resolved, we completely understand how the delay could feel inefficient and we appreciate your feedback.

Valorada con 5 estrellas sobre 5

A good experience from Lenleys

We spent a long time deliberating with the assistance of the deputy store manager which products to purchase and we have certainly not been disappointed. Certainly a great product.

7 de marzo de 2026
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Respuesta de Stressless® UK

Dear Mrs. Gill,
Thank you for sharing your experience, we really appreciate it!

Valorada con 1 estrellas sobre 5

For the first2 years excellent And then

For the first2 years excellent, expensive compared to other brands but worth the money. Then from year 3 the leather started to crack and discolour very quickly and not due to lack of maintenance . Then we started having issues with the head rest that became difficult to adjust, followed by the foam sinking quite badly. Currently the head rest will not now adjust down, the frame in the back of the chair has obviously collapsed or broken. The chair is now rarely used as it is so uncomfortable and frankly it looks woeful. The company engineer visited recently to assess the chair, his view the chair is representative of its age? Really, a 2k chair unusable after 6 years of use, and frankly the 10 year frame warranty isn’t worth the paper it’s written on. Anyone thinking of buying this quality product, do yourself a favour buy a cheaper brand and replace it after 10 years.

13 de marzo de 2026
Opinión espontánea
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Mr. Walsh,
We are sorry to learn about your experience with your Stressless chair and we understand your disappointment. If you could send us more details at consumersupport.uk@stressless.com we'll be happy to liaise with your retailer and check this matter further.

Valorada con 5 estrellas sobre 5

Comfort

We needed a comfortable chair to sit on Stressless was the only chair that was truly comfortable. Thank you

3 de marzo de 2026
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Respuesta de Stressless® UK

Dear John,
Thank you for your amazing feedback, it is very much appreciated!

Valorada con 3 estrellas sobre 5

It is a lovely chair

It is a lovely chair, however, delivery was a disgrace and not reflective of the cost if the item. It arrived in a white hire van and was carried in to the house without any protective packaging, navigating a few walls and doors on the way. Risky strategy! It was then placed in the alloted room and the men left. No set up instruction or adjustment for my needs. I would have expected a more personal service after paying £2,500 for the chair.

5 de marzo de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Margaret,
Thank you for taking the time to leave us your feedback. We are sorry to know that you had a disappointing experience with the delivery process. Please do not hesitate to contact us directly at consumersupport.uk@stressless.com should you require any further help or assistance with your new chair.

Valorada con 5 estrellas sobre 5

Easy ordering

I ordered through HSL as that was the only chair I could find that suited my tall frame and that I liked. Very easy to order and the chair arrived in good time. Delivery was a one man operation (HSL) whereas I was told it would be two, so I helped bring it in. I wanted to see samples of the leather before ordering and needed to see quite a few colours but I was only allowed to order 5 on the Stressless website. I made 2 or 3 orders. The chair itself looks good but it's a birthday present so it's sitting under a plastic bag at the moment!

4 de marzo de 2026
Logotipo de Stressless® UK

Respuesta de Stressless® UK

Dear Donald,
Thank you for sharing your experience, we really appreciate it!

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