If I could give zero stars I would. I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Custom... Ver más
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Consulta las opiniones de los clientes
Amazing customer service, very helpful and friendly!! I made an order for some headphones as a Christmas present and they contacted me regarding sending a different colour as those ones might not arri... Ver más
La empresa ha respondido
Excellent experience, ordered on the website. There was a pricing error when I made the purchase but stronics were fab about it & they honoured the price which was considerably less, my items were... Ver más
My order never arrived. I looked at other sites including the manufacturer and no one has this item in stock so I doubt they will be able to supply it. I have sent an email for a refund as I am unable... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Stronics is a UK online retailer offering affordable electronics, tech accessories, home and garden essentials, health and beauty products, clothing, and leisure items, with fast delivery and great-value deals.
Información de contacto
43 Poolesworth House Alfred road, W25HB, London, Reino Unido
- 0207 916 0577
- contactus@stronics.co.uk
- www.stronics.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 15% de las opiniones negativas
Suele tardar más de 1 mes en responder
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If I could give zero stars I would.
If I could give zero stars I would.
I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Customer Services by telephone (no one is ever available to answer calls, it seems), email and their online contact form, I have only had one response from them saying that they would look into the matter with the despatch team. That was 5 days ago and I have not heard anything further since then. I've resorted to getting a refund via the Paypal Buyer Protection Programme.
I understand that items can go missing, but to have a Customer Services that is so unresponsive is a terrible business model.
First of all the order took 3 weeks to…
it took some time but came. Appreciate it.
It just a really good quality company
It's just a really good quality company
Very helpful reliable service thank you…
Very helpful reliable service thank you so much
Great delivery time !!!!
Great customer service
Received my order, which came very fast which I was happy with as well as I’m very happy with my order!
My order never arrived
My order never arrived. I looked at other sites including the manufacturer and no one has this item in stock so I doubt they will be able to supply it. I have sent an email for a refund as I am unable to get a reply on the phone number supplied.

Respuesta de Stronics Limited
My Parcel arrived quickly and…
My Parcel arrived quickly and Everything arrived in perfect condition and I’m really pleased with my order.
Wireless Earbuds
Really happy with these earbuds. The sound quality is great for the price, and they arrived much faster than expected. Great service from Stronics.
Excellent service and a great experience
I had a really positive experience ordering from this company. The whole process was straightforward, communication was excellent, and everything I purchased arrived as expected. The service was friendly, professional and reliable throughout. Really pleased with my order and I would happily buy from them again. Highly recommended!
I never received my order
I never received my order. I emailed and rang customer care I never received a response. The voice mail was full so I could not leave a message. I then raised a complaint and eventually some one called me back only to tell me my watch had not been ordered. I asked for a refund and despite being told I would get this I am still waiting!! If I do not get by 19th I am going to report Stronics to the trading standards. I would never recommend you to anyone a disgrace

Respuesta de Stronics Limited
Appointment no show
After confirming my appointment, nobody ever arrived. They never responded to texts or follow ups on their website, either.
big scammer!!!
Item hasn’t arrived
Item hasn’t arrived (doesn’t look like it’s even been dispatched!) and no response to my emails
Pretty bad customer service :(
I ordered a pretty expensive gift for my husband (£68) and the website stated it should have arrived within 3-7 working days. 14 days later, and still no sign of the gift! I contacted them with all my info, asking very politely if they could please chase it up for me. They responded with a one line sentence - You will be refunded as the order is now outside the specified delivery time. That was it - no apology, no explanation, and no advice as to what to do going forward. I daren't risk ordering the item again, as no idea whether or not it would arrive pending a second attempt?!
I did appreciate the swift management of the situation re: giving me a refund, but honestly, the communication and customer servicewas pretty poor. I was not given a reason for the issue, nor was I asked if I'd like to re-order, or anything else helpful.
It's just a bit sad, because I was excited to start advertising this company as an affiliate! But now I don't feel I can do so any more in good conscience, sadly :(
It hasn’t arrived
It hasn’t arrived, I ordered over 2 weeks ago and it said it would be 3-7 days. It may not arrive in time for the event I needed it by. Won’t be ordering again.
Hustle free shopping
Website easy to navigate, great quality clothes and quick shipping
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