Stronics Limited Opiniones 

64
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could give zero stars I would. I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Custom... Ver más

Valorada con 5 estrellas sobre 5

Amazing customer service, very helpful and friendly!! I made an order for some headphones as a Christmas present and they contacted me regarding sending a different colour as those ones might not arri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent experience, ordered on the website. There was a pricing error when I made the purchase but stronics were fab about it & they honoured the price which was considerably less, my items were... Ver más

Valorada con 1 estrellas sobre 5

My order never arrived. I looked at other sites including the manufacturer and no one has this item in stock so I doubt they will be able to supply it. I have sent an email for a refund as I am unable... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Stronics is a UK online retailer offering affordable electronics, tech accessories, home and garden essentials, health and beauty products, clothing, and leisure items, with fast delivery and great-value deals.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(64)

25 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

If I could give zero stars I would.

If I could give zero stars I would.
I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Customer Services by telephone (no one is ever available to answer calls, it seems), email and their online contact form, I have only had one response from them saying that they would look into the matter with the despatch team. That was 5 days ago and I have not heard anything further since then. I've resorted to getting a refund via the Paypal Buyer Protection Programme.
I understand that items can go missing, but to have a Customer Services that is so unresponsive is a terrible business model.

14 de septiembre de 2026
Valorada con 1 estrellas sobre 5

My order never arrived

My order never arrived. I looked at other sites including the manufacturer and no one has this item in stock so I doubt they will be able to supply it. I have sent an email for a refund as I am unable to get a reply on the phone number supplied.

1 de agosto de 2026
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Sorry for the bad experience please contact customer service

Valorada con 5 estrellas sobre 5

Wireless Earbuds

Really happy with these earbuds. The sound quality is great for the price, and they arrived much faster than expected. Great service from Stronics.

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and a great experience

I had a really positive experience ordering from this company. The whole process was straightforward, communication was excellent, and everything I purchased arrived as expected. The service was friendly, professional and reliable throughout. Really pleased with my order and I would happily buy from them again. Highly recommended!

27 de julio de 2026
Valorada con 1 estrellas sobre 5

I never received my order

I never received my order. I emailed and rang customer care I never received a response. The voice mail was full so I could not leave a message. I then raised a complaint and eventually some one called me back only to tell me my watch had not been ordered. I asked for a refund and despite being told I would get this I am still waiting!! If I do not get by 19th I am going to report Stronics to the trading standards. I would never recommend you to anyone a disgrace

3 de junio de 2026
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Sorry for the bad experience

Valorada con 1 estrellas sobre 5

Appointment no show

After confirming my appointment, nobody ever arrived. They never responded to texts or follow ups on their website, either.

24 de mayo de 2026
Valorada con 2 estrellas sobre 5

Pretty bad customer service :(

I ordered a pretty expensive gift for my husband (£68) and the website stated it should have arrived within 3-7 working days. 14 days later, and still no sign of the gift! I contacted them with all my info, asking very politely if they could please chase it up for me. They responded with a one line sentence - You will be refunded as the order is now outside the specified delivery time. That was it - no apology, no explanation, and no advice as to what to do going forward. I daren't risk ordering the item again, as no idea whether or not it would arrive pending a second attempt?!

I did appreciate the swift management of the situation re: giving me a refund, but honestly, the communication and customer servicewas pretty poor. I was not given a reason for the issue, nor was I asked if I'd like to re-order, or anything else helpful.

It's just a bit sad, because I was excited to start advertising this company as an affiliate! But now I don't feel I can do so any more in good conscience, sadly :(

30 de marzo de 2026
Valorada con 1 estrellas sobre 5

It hasn’t arrived

It hasn’t arrived, I ordered over 2 weeks ago and it said it would be 3-7 days. It may not arrive in time for the event I needed it by. Won’t be ordering again.

8 de marzo de 2026

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