Stronics Limited Opiniones 

64
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could give zero stars I would. I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Custom... Ver más

Valorada con 5 estrellas sobre 5

Amazing customer service, very helpful and friendly!! I made an order for some headphones as a Christmas present and they contacted me regarding sending a different colour as those ones might not arri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent experience, ordered on the website. There was a pricing error when I made the purchase but stronics were fab about it & they honoured the price which was considerably less, my items were... Ver más

Valorada con 1 estrellas sobre 5

My order never arrived. I looked at other sites including the manufacturer and no one has this item in stock so I doubt they will be able to supply it. I have sent an email for a refund as I am unable... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Stronics is a UK online retailer offering affordable electronics, tech accessories, home and garden essentials, health and beauty products, clothing, and leisure items, with fast delivery and great-value deals.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 15% de las opiniones negativas

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3,3

Todas las opiniones

(64)

25 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Extremely slow

Extremely slow, poorly made website

9 de septiembre de 2024
Opinión espontánea
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Thank you for your feedback, the website is very responsive now from the last update

Valorada con 1 estrellas sobre 5

Is there any option for minus rating..

Is there any option for minus rating... i would give -1000

they will chase you to but the package... and after the payment... you will chase them for service... which will never be done. highly unsatisfied and prefer dieng.. don't give them work

I wish I could attach the screenshots

16 de agosto de 2024
Opinión espontánea
Logotipo de Stronics Limited

Respuesta de Stronics Limited

after carefully looking at your review, but couldn't find your details in our order. So, we don't know what order or item related to your feedback

Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS SCAM COMPANY

Some how this company is able to except payment via layby. This makes it appear legit.

Sadly this couldn't be further from the truth. Over 2 weeks and still no item. I doubt I'll ever see it. NEVER ORDER FROM THIS COMPANY. THEY WILL TAKE YOUR MONEY AND YOU WILL HAVE NOTHING IN RETURN. DO NOT ORDER 🚫

10 de mayo de 2024
Opinión espontánea
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Sorry your package was lost, which caused delay. A replacement has been delivered.

Valorada con 5 estrellas sobre 5

Great to deal with Stronics

Great to deal with Stronics, I ordered s flip 6 speaker and it came within 2 days while said 3 days delivery. i love Stronics

25 de abril de 2024
Opinión espontánea
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Tahnk you

Valorada con 5 estrellas sobre 5

Stronics great online shopping

I recently discovered Stronics and was pleasantly surprised by the amazing deals they offer. With up to 90% savings at checkout and the convenience of free delivery and returns, shopping on Stronics is a breeze. I also appreciated the available coupons which helped me save even more on my purchases. The £2 welcome gift was a nice touch and made my first shopping experience with Stronics even more enjoyable. I highly recommend checking out Stronics for great deals and a seamless shopping experience.

23 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I have placed an order of headphones…! I haven't been given my tracking till 10 days that's the reason for the 4 star. I was frustrated due to that seems like a scam. After 19 days i got it while 4 days back only i got the shipping info. Thx anyway.

I have placed an order of headphones through this website. It's been 2 weeks and till date I haven't get my tracking information. It's a pure scam i even emailed them with the order number and mail 2 days back till haven't get any respond. I don't know how these scammers are getting verified batch. Please avoid them its ana trap

24 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered item and selected next day…

Ordered item and selected next day delivery. Item not received and contacted seller with no response. Company appears to be con artists and I advise no one to buy from them.

28 de febrero de 2024
Opinión espontánea
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Sorry that your next-day delivery didn't happen, but we have refunded the next-day charge.

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience, ordered on the website. There was a pricing error when I made the purchase but stronics were fab about it & they honoured the price which was considerably less, my items were sent super quickly lovely kettle & toaster set very pleased with everything, highly recommend . Thanks again .

20 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Such a poor delivery service it’s 2…

Such a poor delivery service it’s 2 weeks passed on my purchase they didn’t delivery my order yet !

9 de mayo de 2022
Opinión espontánea
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Thank you for the feedback, and we are working hard to improve our courier service.

Valorada con 5 estrellas sobre 5

Helpful and professional customer service

Stronics were really helpful and professional in dealing with an issue I had. They got in touch with me immediately to resolve the problem which would have resulted in me potentially losing a lot of money. I can’t thank them enough for handling it so quickly and professionally, their customer service was great and the employee I spoke to was really polite and helpful. Thanks so much.

13 de marzo de 2022
Opinión espontánea
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Thank you so much for your comment

Valorada con 1 estrellas sobre 5

Scam/Fraud company

Last week Tuesday 22nd of February 2022, I made order for an iPhone 13 Pro 512GB Graphite with Laybuy and delivery option was for 2-4 business days. When I ordered the phone on the 22nd I called them to confirm my order was placed, they picked up and they confirmed saying it’s placed and they’ll post it the next day and I’ll receive it the next week. I emailed them the next day on Wednesday 23rd of February 2022, asking if I’ll get a tracking number and if the phone will be posted by Royal Mail, they responded later that day saying “Thanks for getting in touch about your order, it should be dispatched within 2-4 days from the day of the purchase. It will be sent via Royal Mail Next day delivery. Regards” so I was fine with that. The phone now gets posted on Friday 25th of February as I get an email with my tracking number saying it has been posted to my address. Monday 28th February 2022 the phone gets dispatched as I’m tracking it on the Royal Mail website and the delivery service is Royal Mail Special Delivery Guaranteed 1pm. I get a text from Royal Mail saying my item will arrive Tuesday 1st of March. Tuesday 1st of March 2022 comes and the phone never arrived, the only thing that came was a letter with a picture of the iPhone and all the details of what I ordered from their website. So I call them that day and explained what happened, he said he’ll get back to me via call and email me with an update about my phone, that he has to inquire to their warehouse and see what the issue was. I said okay so I waited till the next day. 2nd of March comes now and I’ve not received any update nor phone call, I call back countless of times and no one answers, I email countless of times too but no one responds back whatsoever. This website and company is a scam DO NOT BUY FROM THEM. I’ve wasted £1,452.78 on their website and I’m stuck having to pay instalments with Laybuy when I don’t even posses the iPhone I bought. I’ve been emailing them and calling them since the 2nd of March, but no one picks up or responds back to me. They took my money and never posted my phone to me. I don’t understand what kind of a so called “trusted” company will scam a person like this, to the point where they only send a piece of paper and not the actual phone that I ordered. AVOID AT ALL COSTS!!!

7 de marzo de 2022
Opinión espontánea
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Hi there

Sorry about your experience shopping with us. you are more than welcome to request refund if your order didn't meet your expectation. Reading your comment, I believe you purchased your item via LayBuy. So this isn't a scam!

Valorada con 5 estrellas sobre 5

That you so much for the new ear pods

That you so much for the new ear pods, best customer service I’ve ever had from a company, especially online. I had resigned myself to losing out on the ear pods because companies can be hard to deal with on like but Stronics where fantastic, I’ll definitely be using them again. Thank you very much Steven for all your help

18 de noviembre de 2021
Opinión espontánea
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Thank you so much for your feedback

Valorada con 5 estrellas sobre 5

Ok impressed with the customer service

Ok impressed with the customer service. First item got lost in the Hermes triangle so they got one delivered in a day, that’s impressive. Great price and amazing customer service

26 de octubre de 2021
Logotipo de Stronics Limited

Respuesta de Stronics Limited

Thank you for your feedback, much appreciated.

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