If I could give zero stars I would. I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Custom... Ver más
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Consulta las opiniones de los clientes
Amazing customer service, very helpful and friendly!! I made an order for some headphones as a Christmas present and they contacted me regarding sending a different colour as those ones might not arri... Ver más
La empresa ha respondido
Excellent experience, ordered on the website. There was a pricing error when I made the purchase but stronics were fab about it & they honoured the price which was considerably less, my items were... Ver más
My order never arrived. I looked at other sites including the manufacturer and no one has this item in stock so I doubt they will be able to supply it. I have sent an email for a refund as I am unable... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Stronics is a UK online retailer offering affordable electronics, tech accessories, home and garden essentials, health and beauty products, clothing, and leisure items, with fast delivery and great-value deals.
Información de contacto
43 Poolesworth House Alfred road, W25HB, London, Reino Unido
- 0207 916 0577
- contactus@stronics.co.uk
- www.stronics.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 15% de las opiniones negativas
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Just terrible
Noticed a lot of comments about Stronics correlates towards scam service...maybe a bit harsh, but definitely has tendencies towards it. Ordered Bluetooth headphones as they matched the appearance of the good ones I had before and based on reviews they seemed of OK quality. Either the reviews were left by bots or by people that don't know what good headphones sound like, but they were complete trash. Sound quality is poor, battery life even worse. After trying I packed them and decided to return. Filled the form on Stronics site and of course no replay for them for 3 weeks related to return / refund. Tried to email multiple times, was ignored every time. After that I decided to reach out to PayPal, who refunded me instantly after providing the proof. On the next day after I got the refund, Stronics contacted me to say that if I wanted a refund I should ship the item back using the return label which they provided. What a coincidence after ignoring my request for a few weeks. To be fair from my side, I sent the item back. Anyway , product crap, customer service disaster and I wouldn't recommend shopping at Stronics to anybody.
One star is too good for this company
One star is too good for this company. So far 2 weeks have elapsed since I placed my order and it has not arrived. I have 'phoned 3 times and the answrerphone is full. I have emailed them 3 times and no response. I am seriously worried that I will never receive my order.
I was sent Green Air Pro’s rather than…
I was sent Green Air Pro’s rather than white and your yet to respond to my email.
Item not delivered
Ordered the item on the 13th of October. They said 3-8 days for delivery. Nothing has been delivered and they have not responded to my email.

Respuesta de Stronics Limited
Poor battery charge life
I've had quite a few of this design of headphone over the years and the batteries have lasted 5-6 nights on a full charge, unfortunately these ones don't even manage 2. I suppose that's better than not having them at all though.
Works well
Delivery was earlier before estimated date. Product came in good condition, well packaged and works perfectly well
Good Value
Goods arrived within the time frame. Comfortable with decent sound quality. Easy to set up.
Najważniejsze jest uczciwość i rzetelność
Jestem bardzo zadowolony z zakupu na waszej stronie
Received my Apple Airdopds today and it…
Received my Apple Airdopds today and it came with warranty but added apple care plus and the product is authentic brand new never used. Got it within 3 days. I recommend stronics
est airpods so far
I absolutely love these AirPods! I’ve been using them daily for about a month now, and they’re holding up really well. When they arrived, the box was slightly scuffed, which initially had me a little concerned—but it was fully sealed, and the AirPods themselves were spotless and clearly brand new.
The sound quality is fantastic—crisp highs, solid mids, and the bass is surprisingly punchy for such tiny earbuds. I upgraded from the 2nd generation, and the difference in sound is noticeable—especially with how much clearer and fuller the low end feels. If you're someone who cares about audio quality, these are a huge step up.
They fit super well in my ears, which was something I was nervous about at first. For reference, I used to use the standard wired Apple EarPods, and these fit almost identically—so if those worked for you, these likely will too. I move around a lot throughout the day, whether I’m cleaning, working out, cooking, or getting ready, and I haven’t had them fall out once. Super secure and really comfortable—even after a few hours of continuous use.
Battery life has been great so far. I use them for around 4 to 6 hours a day, and usually just pop them back into the case once during that time. They charge really fast, and when I take them out again, they’re fully charged and ready to go. I only have to charge the case every couple of days—usually every 1 to 3 days depending on my usage—and even on the second day without charging, the case still has around 30% left. Really impressive battery performance overall.
They’re also super convenient for everyday use and perfect for travel because they’re so compact. Just a heads-up though: their small size does mean they’re easier to misplace, so I’d recommend being extra careful when out and about.
One thing I do want to point out is that if you accidentally drop the case, the AirPods tend to pop out. That’s my only real complaint. I’d highly recommend getting a protective cover for the case—not just to help with that issue, but also because it’s a fun way to personalize them to your style.
The pairing process was seamless. They connected to my iPhone instantly, no hiccups or delays. The microphone works great too—clear on calls, and no one’s had any trouble hearing me. Phone call quality overall is excellent, and switching between music and calls is smooth and fast.
Also, the range is solid. I’ve been able to move around my apartment without losing connection, even with a few walls in between. The case feels durable and high-quality—not flimsy or cheap at all.
All in all, I’m super happy with this purchase. I was a little nervous at first because of some mixed reviews I’d seen, but I’m glad I trusted my gut. These AirPods have exceeded my expectations. I’d give them a 10/10—honestly, probably a 10000000/10 if I could. Comfortable, reliable, great sound, and easy to use. Highly recommend stronics.co.uk I will buy again.
Late delivery
I ordered on the 26th of May and it took them 2 weeks to ship to me. When the item arrived, it was out of warranty and used despite being advertised as new. When I kept asking for an update for the rest of my order, they’ll say they’re working on it. I had to get Klarna to intervene. If you plan on ordering, be prepared to wait…

Respuesta de Stronics Limited
3rd Gen AirPods
Got a pair of 3rd Gen AirPods in Feb 2024, this was back when Laybuy was still around (just). They arrived quickly although slightly delayed but courier issue NOT supplier, however the supplier gave me used AirPods for the price of brand new unopened bearing in mind it never said they were used when buying (nor did they say brand new boxed either) but you’d think they were when buying from a company. They were in someone else’s name when pairing to my phone and had warranty left for about 8/9 months so had been set up months prior by someone else. Apart from my OCD going nuts and having to sanitise the AirPods to within an inch of their life they worked great! Just wish the item was marked refurbished so customers know what they’re actually getting

Respuesta de Stronics Limited
I think its a scam site
I think its a scam site, fishing for data. I placed my order, never arrived. No response from customer service. I got a refund via PayPal.
...
In response to the response from stronics. The drive never arrived.. it's been a month. you gave me back my payment after I complained through PayPal. No response to my emails before the complaint. But no drive ever arrived, so hardly compensation. If it ever arrives I'll send you the payment back.

Respuesta de Stronics Limited
Amazing customer service
Amazing customer service, very helpful and friendly!! I made an order for some headphones as a Christmas present and they contacted me regarding sending a different colour as those ones might not arrive in time. I was then offered a new pair in case the other did not arrive. Both pairs arrived before Christmas and I am grateful for their help. Keep the good work up!! Wishing you a Happy New Year!!

Respuesta de Stronics Limited
Great customer service
Great customer service. I ordered an item and they didn't have the colour I wanted in stock. Within hours of me ordering they called me to ask if I wanted a different colour. The item arrived the next day. Then I had a question about it and used their chat. They answered immediately and were very helpful.

Respuesta de Stronics Limited
WANTED TO GIVE MINUS SCORE
So FINALLY got the plane that was sent out because the 1st went missing !!!
It arrived but it ruined my Sons birthday because a polystyrene plane arrived with NO wiring and NO remote so it's useless and he can't fly it even tho it was advertised as coming WITH a remote.
Thanks for ruining a young boys special day !!!

Respuesta de Stronics Limited
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