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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

There are many supercard offers included such as free holidays, flight ticket. In addition it allows me to save many £s in shopping as it covers many super markets and fashion stores. Only annoying th... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Supercard is really great to save money. I recommend people to buy it. But it has a lot of problem which I'm facing. 1. Suddenly card stop working for redemption. 2. Discount % going down rapidl... Ver más

Valorada con 4 estrellas sobre 5

Every penny counts! Saving money on your purchases with the Supercard Discounts is really awesome! Thanks for helping, Supercard. I would really appreciate if you could consider more offers by bringin... Ver más

Valorada con 4 estrellas sobre 5

Supercard is a lovely membership where you can save a lot of money on brands as well as amazing travel perks. Customer service are always there for you and are always looking to improve their serv... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de marketing y medios de comunicación

Información proporcionada por diversas fuentes externas

Supercard is a brand new type of membership scheme, packed with proper discounts and genuine freebies across some of the UK’s best-known brands. Restaurants, shops, theme parks, gyms... the lifestyle you deserve has never been so affordable.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

795 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(795)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Overall I love supercard

Overall I love supercard, I use them a lot. They have lots of retailers I frequently shop with. Would love to see some others such as Amazon, Costco, Charles Tyrwhitt and Superdry

26 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting for a £299 refund for my…

Still waiting for a £299 refund for my 90yr old mother who was sold this card. I rang to cancel it 2 days after I realised she had done this. This is still ongoing since 13th September & still no signs of the refund (four phone calls). If you have a 90yr old parent advise them to put the phone down on these people. Nothing but a con.

13 de septiembre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Gordon,

Thank you for contacting us about your concern and we are so sorry that your Mother has been charged for Supercard. Our external call partners have been trained in assessing age and vulnerability of callers and therefore should not have continued selling your Mother the card.

Please could you contact hello@mysupercard.co.uk and provide your Mother’s postcode, membership ID (if this is available) and email? We can then ensure we fully investigate this and ensure the funds are returned.

Kind Regards,
Customer Support Team

Valorada con 5 estrellas sobre 5

Supercard is a smart choice for anyone…

Supercard is a smart choice for anyone looking to cut costs without the stress.Customer service was friendly and quick to help with my enquiries

28 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hi Sia,

Thank you for leaving your fantastic feedback. It’s great to hear that you find Supercard so valuable and the customer service helpful.

Many thanks,

Jack M

Valorada con 5 estrellas sobre 5

would 100% recommend Supercard has been…

would 100% recommend Supercard has been amazing to use, it is simple and has a great team behind to help me with my savings!

22 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Isabel,

We’re so glad to hear that you’d recommend Supercard and love the savings! Thank you so much for leaving this incredible feedback.

Many thanks,

Caitlyn G

Valorada con 5 estrellas sobre 5

Supercard Black is a game changer

Supercard Black is a game changer! The exclusive offers and personalized deals are amazing, plus the app is super easy to use. If you want to save while shopping, I recommend it for sure!!!

28 de septiembre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hi Joslyn,

Thank you for leaving your fantastic feedback! It’s great to hear that so many of customers love the many perks of owning a Supercard.

Many thanks,

Anne W

Valorada con 5 estrellas sobre 5

Very good things available to help with…

Very good things available to help with money and has been easy to get around, Happy I chose Supercard Black !

4 de septiembre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Venetia,

Thank you for leaving this great review recommending Supercard. We’re super pleased you’re finding it easy to use and valuable!

Many thanks,

Sophia B

Valorada con 5 estrellas sobre 5

So many great savings to be made

So many great savings to be made. The rewards are endless.

28 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hey Claire,

Thank you so much for leaving this fantastic review recommending Supercard! It’s great to hear how much our customers are loving the savings.

Many thanks,

Jack M

Valorada con 5 estrellas sobre 5

Great card

Great card, always using for discounts. Wide range of available gift cards on offer.

29 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello James,

Thanks for giving us such great feedback and an incredible rating.

We hope you have a good day!

Many thanks,

Caitlyn G

Valorada con 1 estrellas sobre 5

Took money from account without permission.

This company has taken £301 from my elderly uncle's account without his permission. He and I asked for the money to be returned 3 weeks ago and despite a promise to return it in 5 working days, still no sign of it. Spoke to them yesterday, promised a call back to let me know what was happening, no call back. Poor service. Have no idea whether he will get his money back.

25 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Mark
Thank you for informing us about this situation but we are very sorry to learn about your elderly uncle's experience. Please rest assured that we’re still addressing your refund escalation and apologize for the gap in communication. We have raised your refund request as priority with the Payment Service Provider and we have chased for an update concerning your elderly uncle’s refund.
We will update you within the next 3 working days, using the information you have provided.
Kind regards,
Customer Support Team

Valorada con 5 estrellas sobre 5

Supercard is great

Supercard is great, always using it for discounts at loads of online shops and in-store. Saved so much money with it!

22 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hi James,

Our team are so pleased you are enjoying Supercard. Thank you for leaving this fantastic review!

Many thanks,

Caitlyn G

Valorada con 5 estrellas sobre 5

Supercard savings…

Good discounts arrive nearly straight away, easy to use.

3 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hi Ross,

Thanks for this amazing review. Great to hear that you’re finding Supercard so easy to use!

Many thanks,

Jack M

Valorada con 5 estrellas sobre 5

Great savings so far..

I have already made great savings using supercard as it is giving discount coupons for household brands. Delivery of gift cards were almost instantaneous and I am looking forward to use it for more purchases for more savings. Highly recommend it.

18 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Binil,

We’re so glad to hear that you’re loving your Supercard experience so far. Thank you so much for your incredible feedback!

Many thanks,

Anne W

Valorada con 3 estrellas sobre 5

Cannot log in

Cannot log in. Cannot get password reset. Receive emails from them but not a password reset email. Unusable currently.

Explained the log in difficulties 30 October 2024. All to do with source of supplier to their service. A bit batty but understand how they work now.

14 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

good value especially for everyday…

good value especially for everyday shopping

13 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Yusuke,

Thank you for leaving this great review. Our team really appreciate our customer feedback.

Many thanks,

Caitlyn G

Valorada con 4 estrellas sobre 5

Easy way to save money

Easy way to save money with a wide range of retailers and quite quick to receive the gift card.

10 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hi Shaheda,

It’s great to hear that you are loving your Supercard! Thanks for leaving this fantastic feedback.

Many thanks,

Caitlyn G

Valorada con 5 estrellas sobre 5

A must have for shopping

I've used Supercard for a number of years and found the service to be quick, reliable and easy to use.
The offers are available for a mix of everyday retailers and provides the actual discounts upfront, unlike cashback where you might get some money back in future.
The gift cards can be sent as a gift and are easily stored electronically (eg on a mobile) for convenience.

5 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello David,

Thank you for leaving your amazing feedback. Our team are so pleased that you’ve been enjoying Supercard for such a long time. Thanks for being such a loyal customer.

Many thanks,

Anne W

Valorada con 5 estrellas sobre 5

Easy way to save money on a wide range of shops, restaurants, websites, experiences etc

I have been a happy Supercard member for several years now and frequently use it for discounts available across a wide range of brands, shops, websites, restaurants and more. The main supermarkets are included too meaning I save money on my weekly shop by purchasing discounted gift cards. Worth keeping an eye out for new rewards that appear too.

The Customer Service team are also worth a mention for being responsive and helpful. When I accidentally deleted one of my gift cards, they fixed it within hours without any fuss.

8 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hi A Evans,

Thank you so much for leaving this incredible review. It’s great to hear that you have been a loyal customer for so long and are enjoying your Supercard experience!

Hope you have a lovely day,

Many thanks,

Sophia B

Valorada con 5 estrellas sobre 5

Harry was great at resolving an issue…

Harry was great at resolving an issue of my own making. Signed up with an incorrect email address, so didn’t receive the activation email.

Within 10 minutes it was all resolved and I was online enjoying discounts.

Thanks Harry

7 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Neil,

Thanks for this great review. It’s amazing to hear your positive feedback on customer support!

Many thanks,

Anne W

Valorada con 5 estrellas sobre 5

Thank you Harry

Great service from Harry who efficiently and politely helped me.
Great savings and getaways included, fantastic value for money.

8 de octubre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hi Ally,

Thank you for leaving this fantastic feedback. We’re so glad to hear how much our customers are loving their Supercard.

Many thanks,

Caitlyn G

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