Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

There are many supercard offers included such as free holidays, flight ticket. In addition it allows me to save many £s in shopping as it covers many super markets and fashion stores. Only annoying th... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Supercard is really great to save money. I recommend people to buy it. But it has a lot of problem which I'm facing. 1. Suddenly card stop working for redemption. 2. Discount % going down rapidl... Ver más

Valorada con 4 estrellas sobre 5

Every penny counts! Saving money on your purchases with the Supercard Discounts is really awesome! Thanks for helping, Supercard. I would really appreciate if you could consider more offers by bringin... Ver más

Valorada con 4 estrellas sobre 5

Supercard is a lovely membership where you can save a lot of money on brands as well as amazing travel perks. Customer service are always there for you and are always looking to improve their serv... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de marketing y medios de comunicación

Información proporcionada por diversas fuentes externas

Supercard is a brand new type of membership scheme, packed with proper discounts and genuine freebies across some of the UK’s best-known brands. Restaurants, shops, theme parks, gyms... the lifestyle you deserve has never been so affordable.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

795 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(795)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Supercard has a lot of retailers with…

Supercard has a lot of retailers with good discounts. I have used it on number of occasions and saved money. Once purchased the vouchers or codes via email fairly quickly.
There is only 1 problem, their Android app does not work. If you have iOS device you can do everything through the app but if you are on an android device you will have to logon to their website for purchasing the voucher.

10 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Supercard is really great to save…

Supercard is really great to save money. I recommend people to buy it. But it has a lot of problem which I'm facing.
1. Suddenly card stop working for redemption.
2. Discount % going down rapidly.
3. Some Companies gift card declined for payment like JD.
Hope management will look for this.

13 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Savings

Supercard is well worth it. I have used it a few times now and saved a fair bit. Would definitely recommend

22 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Targeting vulnerable people

Someone acting on their behalf phoned my elderly mother and got her to pay for a membership she didn't need. The phone number that appears on the bank statement is slightly wrong. The company did give a refund when I explained what had happened.

20 de mayo de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello John,
Thank you for your feedback.
We are glad to hear our customer service team was able to resolve your query.
We have strict scripting for all sales calls and have mandatory vulnerability questions that should have been asked during the call.
We have received your information and our customer care team will be in touch with you soon.
Kind regards,
Jack M

Valorada con 1 estrellas sobre 5

Scam

Fraudulently signed up my 80 year old mother. She has dementia and no uses whatsoever for the card nor memory of being sold it.

2 de mayo de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Beckett,
Thank you for your feedback and we are sorry you feel this way.
We have requested for you to share your mother’s details, if you could please kindly confirm via Trustpilot or via email her email, postcode, and membership ID (if you have it available).
Our email address is hello@mysupercard.co.uk.
We look forward to hearing from you soon.
Kind regards,
Caitlyn G

Valorada con 4 estrellas sobre 5

Great and intuitive to use

Easy to use to select and purchase gift cards at a discounted rate, an added plus is this was a perk of joining Community Fibre. My only complaint are the discount rates can be beaten by other similar sites (e.g. Edenred).

27 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good

Great experience , it is easy to use and better than other ones I’ve tried , i recommend !

20 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

rewiew as before.scam email resulted in…

rewiew as before.scam email resulted in money taken for service not requested.,or delivered either.

12 de febrero de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Lana,
Thank you for your feedback and we are sorry you feel this way.
We have requested for you to share your details, if you could please kindly confirm via Trustpilot or via email your email, postcode and membership ID (if you have it available) then we can investigate this further for you and work together for a resolution. Our email address is hello@mysupercard.co.uk.
We look forward to hearing from you soon.
Kind regards,
Caitlyn G

Valorada con 5 estrellas sobre 5

SUPER

For a free night away- Really fast replies, super easy to book and lots and lots of choice! Cant wait for the hotel stay

30 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraudulent Direct Debit set up by them

Attempted contact with Supercard Black to find out why they set up a direct debit without authority, The advertised number is a different company and the options are to book free holiday, free plane trip, free hotel night or cancel subscription, no option to talk with customer services. And then you find they are always busy and will ring back - still waiting!! Phoned bank and advised unauthorised direct debit set up by them and account tagged to refuse any further requests from them. Still waiting to see why they think it is appropriate to set up fraudulent direct debit.

Update.... Waiting for Caitlyn to explain as promised..

29 de abril de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Ian,
Thank you for your feedback.
We can confirm we have received your contact information, and we will be in touch to assist you with your query.
Our email address is hello@mysupercard.co.uk.
We look forward to hearing from you soon.
Kind regards,
Caitlyn G

Valorada con 5 estrellas sobre 5

Great so Far

The Supercard team has consistently delivered exceptional service. Although I have yet to explore the full spectrum of benefits offered by the Supermarket and deals, the options available are vast and varied. The team members are not only friendly and approachable but also demonstrate a cool demeanor, always ready to provide assistance. Their patience shone through when I arranged a pampering hotel stay, an experience I savored. Next on my agenda is booking my complimentary flight to Europe.

4 de abril de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más