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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

There are many supercard offers included such as free holidays, flight ticket. In addition it allows me to save many £s in shopping as it covers many super markets and fashion stores. Only annoying th... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Supercard is really great to save money. I recommend people to buy it. But it has a lot of problem which I'm facing. 1. Suddenly card stop working for redemption. 2. Discount % going down rapidl... Ver más

Valorada con 4 estrellas sobre 5

Every penny counts! Saving money on your purchases with the Supercard Discounts is really awesome! Thanks for helping, Supercard. I would really appreciate if you could consider more offers by bringin... Ver más

Valorada con 4 estrellas sobre 5

Supercard is a lovely membership where you can save a lot of money on brands as well as amazing travel perks. Customer service are always there for you and are always looking to improve their serv... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de marketing y medios de comunicación

Información proporcionada por diversas fuentes externas

Supercard is a brand new type of membership scheme, packed with proper discounts and genuine freebies across some of the UK’s best-known brands. Restaurants, shops, theme parks, gyms... the lifestyle you deserve has never been so affordable.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

795 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,2

Todas las opiniones

(795)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

more and more savings

I have used this a few times so far and it is great. it will be getting a lot of use in the run up to Christmas. I find plenty of different places to spend with.

22 de agosto de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Clint,

Thank you so much for leaving this fantastic review! It’s great to hear about all of your savings.

Many thanks,

Charlie N.

Valorada con 1 estrellas sobre 5

Scam

This company tried to take a direct debit from my mother in laws account today. The bank told us of this,she has never had anything to do with the company what so ever.😳

25 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Everything I want is here on this one…

Everything I want is here on this one little card.
In July this year I purchased an overnight stay in a luxury hotel and it was superb
Next on my list is a holiday abroad plus some discount shopping before I go
Happy Days!!!

1 de julio de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Patricia,

Thanks for leaving this fantastic feedback. It’s great that you enjoyed your stay in July and feel free to contact our concierge team to book your holiday!

Many thanks,

Sam T.

Valorada con 5 estrellas sobre 5

Hi I have been a member for over 4…

Hi I have been a member for over 4 years now and I love it so many offers qnd will continue to be a loyal member thank you

24 de septiembre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hi Sarah,

Thank you for this incredible review. We love that so many of our members have enjoyed the perks of Supercard for so long!

Many thanks,

Charlotte S.

Valorada con 5 estrellas sobre 5

Huge variety of Gift Cards

A huge variety of retailers and supermarkets saving me money every week. Gift cards are received quickly by email so I can use instantly wherever I am on the High Street or when shopping at home. A great experience so far and I will definitely renew for another year.

18 de septiembre de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Irene,

Our team are so pleased to hear that you’re enjoying your Supercard. Thanks for leaving us this amazing review.

Hope you have a lovely day.

Many thanks,

Charlie N.

Valorada con 4 estrellas sobre 5

Good

There are many supercard offers included such as free holidays, flight ticket. In addition it allows me to save many £s in shopping as it covers many super markets and fashion stores. Only annoying thing I experienced is some times the site won’t open to redeem the gift cards. Hopefully they will sort it in the future.

9 de agosto de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Rinto,

Thank you for this superb review. I will pass your feedback onto our products team.

Many thanks,

Sam T.

Valorada con 1 estrellas sobre 5

BACK AWAY, DO NOT SIGN UP

I had a call saying that my IVA creditors had asked for this to happen and I needed to sign up. I said at the time I had £12 to my name and I really couldn’t do it right now. I was crying on the phone.

He then proceeded to tell me that I just needed to pay for shipping and it was £3 and I would really benefit from this. I also said that I will not use the card and I don’t understand why they want me to have this card.

I get a letter through and immediately cancel this as it said I had 14 from my call which actually by the time the letter appeared I had 3 days. Was a nightmare to cancel and then received a call the following day with a bit of an attitude. This also was back in June.

Fast forward today- £69.99 has been taken from my account. Considering I have confirmed that it was cancelled with a cancellation number. So why are they still taking money from me for absolutely no reason?

I’m sure if the right person signed up they would love it. But I was so upset and the person just kept pushing. People like that disgust me.

17 de julio de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Jade,

Thank you for your feedback.

We take all reviews very seriously; we do not work with IVA Creditors and would like to immediately investigate this. Please contact us directly either via Trustpilot or via email so we can investigate and provide a solution. Within your message, please confirm your email address, postcode, and membership ID (if you have it available).

Our email address is hello@mysupercard.co.uk.

We look forward to hearing from you.

Best regards,
Caitlyn G

Valorada con 1 estrellas sobre 5

Fraudulent company with bad etiquette…

In 2018 I was signed up to this scheme by a seller in the street, the seller missold the product to me, particularly with regards to the hotel and holiday stays. After speaking with the vendor who sold me the product they admitted they had misold it and therefore said they would agree to a full refund. However, when contacting customer services, this became a lot more difficult and in the end . Although they put in writing, they would no longer take any more subscription fees from me. They refuse to give me a refund for the Miss sold product. However, luckily I got one through my card provider after I showed them the evidence Luckily. Fast forward to just today I had a 69.99 fee attempted to be taken out of my card, bearing in mind this Whole debacle was 6 years ago after I had the bad experience with them. No idea how they have my new card details or anything. Luckily it went down as fraud and however my card has now been cancelled causing me a massive inconvenience. I contacted supercard and although they once again said the same that it was cancelled and they would not be taking any more fees, they could not explain to me how this had happened. I'm now told I have to wait for it to be escalated to get answer and in fact this escalation would be to get a refund of the 69.99. so I am lucky that my card provider rejected that a transaction as fraud had they not. I would still be 69.99 for a subscription I never joined. Never authorised or never agreed to. They gave me a date of 23rd September 2023 had no interaction with the company whatsoever or signed up to anything with them since 2018. disgraceful behaviour. I bet most of the five star unfour-Star reviews on this trust pilot are fake

12 de julio de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hello Miss C L Monkhouse,

Thank you for your feedback. We take all reviews very seriously and would like to immediately address your concerns. Please contact us directly either via Trustpilot or via email so we can investigate and provide a solution. Within your message, please confirm your email address, postcode, and membership ID (if you have it available).

Our email address is hello@mysupercard.co.uk.

We look forward to hearing from you.

Best regards,
Caitlyn G

Valorada con 4 estrellas sobre 5

Every penny counts

Every penny counts! Saving money on your purchases with the Supercard Discounts is really awesome! Thanks for helping, Supercard. I would really appreciate if you could consider more offers by bringing in new vendors like Amazon, Boots, etc.,

19 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Scam.

My roommate got a call saying she had won a 3 month trial due to paying her bills on time for a year. She recieved a letter 9 days after this call stating she had signed up for a 14 day trial period and she would be charged £249.95 after the 14 day trial period. Due to a 72 hr wait to cancel this only left her 3 days left to cancel on time.

The phone line goes through to an automated voicemail situation. Company needs closed down, they are scammers looking to steal money from unsuspecting consumers.

8 de junio de 2024
Opinión espontánea
Logotipo de Supercard Black

Respuesta de Supercard Black

Hi Laura,

Thank you for your feedback and we are sorry you feel this way.
We are eager to investigate this and have requested for information to contact you and your roommate to resolve this. If you could please kindly confirm via Trustpilot or via email her email, postcode, and membership ID (if you have it available).

Our email address is hello@mysupercard.co.uk.

We look forward to hearing from you soon.

Kind regards,

Caitlyn G

Valorada con 5 estrellas sobre 5

A nice discount card and easy to use

I'm very happy with my experience with Supercard. From the easy sign-up process to the intuitive interface, everything has been smooth and hassle-free. The card helps me save money in supermarkets and many other stores. I recommend Supercard to anyone looking to save some money on their monthly shopping.

14 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Save Big on Top Brands

Supercard is a fantastic tool for saving money on your favorite brands. It offers discounted gift cards for a wide variety of popular retailers, restaurants, and entertainment venues. Here’s why it’s a must-have:

1. **Wide Selection:** Access to gift cards from numerous well-known brands.
2. **Great Savings:** Enjoy discounts ranging from 2% to 25%.
3. **Easy to Use:** Simple purchasing process with instant digital delivery.
4. **Secure Transactions:** Ensures your personal and payment information is protected.

Overall, Supercard is an excellent way to cut costs on everyday expenses and enjoy more for less.

11 de junio de 2024
Opinión espontánea

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