Superdry - Basingstoke Opiniones 186

Fast delivery to store, easy returns and great product at a very reasonable (sale) price. Very good customer service from store personnel - even though they weren’t marketing the sale due to this being an internet shopping purchase

Fast delivery to store and helpful assistance by the staff in your Basingstoke store, thank you.

My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchange without receipt. His mother went with him and the staff made her feel they had stolen the garment. I went with Copy from my bank statement and they gave me a refund.
And took the trouble to check up purchase date.

Love the clothes, fast delivery, great quality clothing . Love everything about this brand.

Amazing quality products. Very good value for money. The digital experience coms around collection is not great but otherwise great.

My daughter like it, I ordered it online and collected from Basingstoke shop.

Returned online purchase to store to exchange. Staff very helpful and explained situation.

Excellent quick service will definitely be using Super Dry again..

Didn’t have my size on the rack but I didn’t get the standard “if it’s not out, we don’t have it”, instead an order was placed and it was delivered to my house in 2 days!

Good service easy to use

We returned online bought products to your store and the service was excellent - the whole process wasquick and easy. And since we were there, we bought some more stuff.

I wasn’t sure that I had ordered the right item but the young lady in the Basingstoke store was very happy to inspect the parcel with me and provide alternatives to check that I had the right item. Great service Basingstoke store xxx

Very helpful staff, in the store and when I rang for information.

Perfect clothing range staff very professional and friendly.

Lovely ladies working in Basingstoke shop. Very patient and helpful. Helped us to order a right size of a jacket with home delivery. There were no myhing that would have been too much to ask about. Thank you!

The assistant was very helpful. The size I wanted wasn’t in stock so he went out of his way to sort me the correct size and order it for me.

The sales assistant Megan in the Basingstoke branch of Superdry was very helpful and very polite.

Easy to order in the shop when they didn't have the size in stock. Quick and simple. Delivered a few days later. However, they use Evri deliveries which are really bad at notifications and say they have posted when they haven't.

I went to my local Superdry in Basingstoke and the lady was very friendly. She explained the sizes I was looking for were only available online.

The lady took my order and the products were delivered within few days. I am very happy with the professionalism and service of the staff.