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Superdry - Exeter Opiniones 260

TrustScore: 4.5 sobre 5

4,6

8-9 Princesshay, EX1 1GE Exeter, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cracking shop defo must try everything on as there are size differences on the jackets so my xl on one jacket would be tight on another great quality

Valorada con 5 estrellas sobre 5

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... Ver más

Valorada con 1 estrellas sobre 5

I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... Ver más

Valorada con 5 estrellas sobre 5

Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para hombres
  3. Tienda de abrigos
  4. Tienda de ropa de calle
  5. Tienda de ropa para mujeres

Sobre Superdry - Exeter

Escrito por la empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great item and very helpful staff

Great item and very helpful staff, had to return item for different size and process was very easy.

11 de mayo de 2023
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Respuesta de Superdry - Exeter

Hi there,

Thank you for taking the time to give us your feedback.

We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase.

Thanks so much for taking the time to give us your feedback. We really appreciate it.


Kind Regards,


Superdry Customer Service

Valorada con 5 estrellas sobre 5

The customer service was excellent in…

The customer service was excellent in store. I was welcomed into the store and on the ladies section the staff helped me to order a dress that wasn't in store. Just really friendly, helpful, polite member of staff. I wish I had got her name, she has amazing purple hair!

4 de marzo de 2023
Valorada con 5 estrellas sobre 5

From store to online

Instore staff advised that if the size and style were not in store the I could order online. Ordering online was easy and delivery was very quick.

7 de marzo de 2023
Valorada con 5 estrellas sobre 5

Enjoyable Shopping Experience …

The male member of staff was very friendly and helpful. Although the item I was intending to purchase was not in stock in my size he was able to order the garment on line and have it delivered to my home. Excellent service.

7 de febrero de 2023
Valorada con 5 estrellas sobre 5

Excellent service

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted and a smaller one was automatically ordered in the system. I didn't wait too long for the package. The jacket is great. Thank you very much for helping me with the quick sizing. Also, I received a £10 voucher. Lovely:)

12 de enero de 2023
Valorada con 1 estrellas sobre 5

Parcel did not arrive and abortive…

Parcel did not arrive and abortive visits to the shop were useless, I had to buy the shirt in the shop to avoid disappointment but no refund until I have proof that the package did not arrive at the shop until the new year !

20 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Great!

The gloves are really comfy and warm. I like the fact they can be fingerless or covered. The colour is nice too. The chap at the cash desk was super lovely too when I collected them.

5 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Super service

Easy to buy on line.. and delivery of items very quick.. the courier kept me up to date and returns are easy at a store . I’m very happy with my purchases as well. Will return to your company
Anna Boyle

9 de diciembre de 2022
Valorada con 1 estrellas sobre 5

Ordered jillet on line and was damaged…

Ordered jillet on line and was damaged in transit .Couldn’t speak to customer service support in person .When I finally connected to a computer I had my money refunded,bot not the price of postage when it wasn’t my fault. I have a certificate to prove it.Superdry owe me £3.00 for postage and packaging.Ordered another one and still having trouble.Terrible customer service.

22 de noviembre de 2022

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