Cracking shop defo must try everything on as there are size differences on the jackets so my xl on one jacket would be tight on another great quality
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... Ver más
I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... Ver más
Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de abrigos
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Sobre Superdry - Exeter
Escrito por la empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformación de contacto
8-9 Princesshay, EX1 1GE, Exeter, Reino Unido
- 01392 214005
4,6
Excelente
260 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Happy
Good delivery time, and pleased with the look &n feel of the clothes. Bought for Xmas gift so not been tried on yet.
30 de noviembre de 2023
Great service every time.
4 de diciembre de 2023
Poor service
I was in the shop for 45 minutes trying on clothes & wasn’t acknowledged ‘once’ or asked if I needed any help by ‘any’ of the shop assistants the whole time I was in there - I actually approached a miserable female shop assistant to ask her opinion on a jacket I tried on & she just shrugged her shoulders, she was clearly completely uninterested ! Made me laugh to myself , great products but completely crap & disappointing service
7 de diciembre de 2023
Quick and Easy swap over...
I bought the wrong sizes so i went back the next day and exchanged them plus bought another garment.... not a problem and all done quickly by lovely people....
6 de diciembre de 2023
My new superdry jacket
My new superdry jacket another great jacket by the best nice warm and comfortable to wear as all ways
5 de diciembre de 2023
Great jacket with 20% off!
5 de diciembre de 2023
Very helpful lady served us and we were…
Very helpful lady served us and we were not hurried although it was close on closing time!
2 de diciembre de 2023
Greaa quality, fit ans finish
This longline mens coat is my first big purchase with SuperDry and I am highly impressed by the quality , finish and fit of the coat ideal for British winters .
4 de diciembre de 2023
Excellent service
1 de diciembre de 2023
Good place to shop
Always pleasant & helpful staff in superdry stores & the deliveries are always quick & efficient.
20 de noviembre de 2023
Good quality and fashionable clothes
Good quality and fashionable clothes, but a bit expensive. Great and helpful staff in store.
20 de noviembre de 2023
Exeter store is great
19 de noviembre de 2023
There cloths do last
There cloths do last , and I use klarma to be able to afford them ,but as long as you look at SIZE GUID first as you have to buy a different size I'm MEDIUM For super dry tshirts I'm 2xxl and my hoodie are XL they fit perfect ,
Highly recommend
29 de octubre de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very good quality and very good…
Very good quality and very good service. Would recommend
13 de agosto de 2023
Respuesta de Superdry - Exeter
Hi Mal,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Respuesta de Superdry - Exeter
Hi D Taylor,
Thank you for taking the time to leave a review.
We endeavour to give our customers a really positive experience, so we're really sorry there was an issue.
We are pleased our Customer Services Team were able to support you.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards
Superdry Customer Care
Ordered on a Saturday and delivered on…
Ordered on a Saturday and delivered on the following Monday. Easy operation and free postage, spot on people.
30 de junio de 2023
Respuesta de Superdry - Exeter
Hi, We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards, Superdry Care
Nice product very friendly staff very…
Nice product very friendly staff very quick delivery
10 de junio de 2023
Respuesta de Superdry - Exeter
Hi Rowland,
Thank you for sharing your feedback with us.
We endeavor to give our customers a really positive experience, so it's really good to hear that everything's gone well 😊
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Mens T shirt sizes too small?
The sizes for men’s t shirts seem wrong. I am either a large or extra large anywhere else. I was bought 3 XL T shirts and they were all way too small, so they were changed for 2XL and still too small. Either I have ballooned (and I haven’t) or the sizes are wrong. Shame but I will have to take them back, maybe I am 3XL there?
14 de junio de 2023
Opinión espontánea
Respuesta de Superdry - Exeter
Hi Simmy,
Thank you for taking the time to leave a review.
We do offer 3XL sizes, however, if you are unable to see the size available it means is not currently in stock I am afraid. We try to fulfill the warehouses/stores with all the sizes we can when possible, so I advise you to keep an eye out for it on our website.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Customer Service
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.