Anita did my threading today. She was very friendly and took her time to do a lovely job. She was very professional and took care, I would definitely return for the threading service
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Consulta las opiniones de los clientes
I ordered a hoodie on line to pick up at the Romford branch. I must have been a bit dopey when placed the order as it was completely the wrong colour. The staff were super. Took it back for refund and... Ver más
Had to return an item. Staff were very slow and refund was not processed correctly at Romford storr. Had to call customer support the next day and the AI managed to process it super efficiently, af... Ver más
Great service, friendly staff, but now happy that some bigger sizes are being stocked (2XL that fits). I have always like Superdry, but as a muscular middle aged man with an 18" collar and braod shoul... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de abrigos
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Sobre Superdry - Romford
Escrito por la empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformación de contacto
N20/N21 The Liberty Centre, RM1 3RL, Romford, Reino Unido
- 01708 760588
4,7
Excelente
144 opiniones
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Everything I have orderd has been in…
Everything I have orderd has been in excellent condition and has arrived on time if not earlier. The only thing I would say is that some of the parcels are just left outside where anyone could have taken them but other than that great
20 de enero de 2022
Superdry order
There website is great and very easy to navigate and simple to order what you want there was great communication on my order it came very quick my sister was very happy when she got what I ordered thank you.
6 de enero de 2022
Very good customer servise
Very good customer servise, friendly staff and quick delivery
4 de enero de 2022
Service was fantastic
Service was fantastic . All that was missing was the free champagne..felt like a valuable customer in store. Never had a shopping experience like that before.. was served with respect and all questions answered politely and respectfully. Didn't feel like i was being a bother to the staff. Well done to the Romford store.
16 de noviembre de 2021
Fantastic service throughout the whole…
Fantastic service throughout the whole purchasing experience. If you're looking for a first class service pop to your nearest Superdry store.
10 de noviembre de 2021
The parka coat I got from you is…
The parka coat I got from you is amazing. I couldn't wish for a nicer coat. Your sizes are a little small, but can be rectified by going up a size.
3 de noviembre de 2021
Great customer service and great shoes!
Went into my local store to buy some of the vegan trainers in a certain colour combination. They weren’t in stock in store but the lady who helped me was great- she got the ones I wanted delivered to store within the next two days!
As for the shoes themselves, I love them! It’s great that they’re vegan and they’re so cute too! My favourite shoes by far
30 de octubre de 2021
Lovely denim tassel jacket
Lovely denim tassel jacket and even better in half price sale. Fits well and delivered within timescales.
13 de septiembre de 2021
Very good product quality.And very…
Very good product quality.And very helpful staff.
15 de agosto de 2021
Just love superdry 😀
29 de julio de 2021
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Bought a pair of white jeans last week…
Bought a pair of white jeans last week received it 2 days ago wore it yesterday and it all white bubbles by the thights the quality very bad
26 de julio de 2021
Respuesta de Superdry - Romford
Hi,
We apologise that the quality of your recent purchase has left you feeling disappointed with our brand and products. We pride ourselves on retailing goods of the highest standards, which is why all garments purchased directly from us come with a 12-month guarantee along with proof of purchase.
Please remember that you can return any item purchased from our website in the last 12 months for inspection using our free Collect+ service, if you suspect that it has developed a manufacturing fault.
You can arrange a return through our returns portal – https://superdry.returns.international; however for further assistance please view the information on our help-centre:
https://www.superdry.com/help-centre/articles/401900000002273
We appreciate your feedback and thank you for taking the time to review us.
Kind regards,
Superdry Care
Exchange of item
The jumper I bought was too small ..... I returned to shop for exchange .... no problems at all .... the next size was delivered in a few days, no p&p. Staff helpful and polite.
27 de abril de 2021
Excellent service
Excellent service, quick postage and updated on where my item was regularly
23 de marzo de 2021
Excellent service
7 de marzo de 2021
Very happy with the service I received…
Very happy with the service I received from you although I had to return an item I had no problem all in all very happy I think it was Romford
10 de febrero de 2021
product was great and arrived on time
18 de enero de 2021
Stylish and functional
Bought this as a replacement for my son .It Is surprisingly spacious , with lots of very handy compartments . Great colour also and very good quality and stylish . It replaces a backpack purchased in Superdry 6 years ago . Nothing wrong with it , simply looking a bit tired!
8 de enero de 2021
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