Superior Cruise & Travel Opiniones 

183
TrustScore: 2.5 sobre 5

2,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

How this company is still online is beyond my comprehension about five or six years ago. This woman bought this company and before that it was an amazing rain business with five star reviews. Then she... Ver más

Valorada con 5 estrellas sobre 5

Rosalind was amazing♥️and an absolute pleasure. She is professional and knowledgeable but her true asset’s are her smile and personality. Thank you for your sincere kindness

Valorada con 1 estrellas sobre 5

Even if you write the negative review, don't hold your breath Rosalind Smith will let it stay on her website. She is a flat out crook - doesn't care who she steals from or what her reputation is. On... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I will use Superior Cruise and Travel for all my vacations. They went above and beyond my expectations. Took my daughter to New York for graduations present. Superior Cruise and Travel gave me step-by... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros

Información proporcionada por diversas fuentes externas

Superior Cruise & Travel has been helping people save money and travel the world since 2000. Our expert travel agents are conveniently located throughout the US in larger metropolitan cities like Boston, Dallas, Miami, and New York will assist with any and all travel planning no matter the situation. Whether planning a family trip to Disney, a destination honeymoon getaway, or a weekend trip to Vegas; Superior Cruise & Travel will find the best travel deals possible. Backed by our price match guarantee, we offer a variety of all inclusive cruises and luxury vacation packages at affordable rates; usually beating any competitors price by $100 on average. In addition, we are the only top travel agency that offers payment plan options with low deposits and no additional service fees. Our numerous online 5 star reviews, A+ BBB rating, and loyal customer base is what makes us proud providers in the travel industry. Visit superiorcruiseandtravel.com for more info.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

183 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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2,6

Todas las opiniones

(183)

2 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Overall very smooth experience.

26 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

HI John,

Thanks for the good review, I hope we can help you again in the future and make your next experience 5 star :)

Valorada con 5 estrellas sobre 5

Elly Lansdon Was my agent she was…

Elly Lansdon Was my agent she was incredible. She help me narrow it down to Punta Cana Dominican Republic. This was my best vacation ever we stayed at Paradisus Resort Punta Cana. I highly recommend Elly she was very personable and very good at her job .

26 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

HI Lyman,

So happy to hear Elly was incredible we will send these kind words to her supervisor

Valorada con 5 estrellas sobre 5

Wonderful staff

Wonderful staff, Great help with planning

We have been extremely pleased with the planning and guidance we've received from the staff at Superior Cruise and Travel. They have made our trips work out perfectly by giving great attention to detail. We highly recommend this company.

26 de septiembre de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

NEVER AGAIN!!

NEVER AGAIN!!! TERRIBLE agents, etc.

26 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Barbara,

I am sorry to hear that after all we did for you Barbara and your situation you still decided to give us a 1 star review and wont re book. Our agency went above a beyond to assit all your requested changes after you booked, including changing your flights weeks later after you agreed to the ones you purchased. Also you agent Sheryl worked with you on multiple occasions to assist you with private transfers and tours that you never reconfirmed as we asked you to. We still hope you will reconsider using our agency again as most of our clients have outstanding experiences.

Valorada con 5 estrellas sobre 5

Booked a cruise with this travel…

Booked a cruise with this travel agency. We had an awesome time with no problems. Highly recommend them to anyone.

26 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Devin,

Your review is much appreciated and I hope we continue to meet all your travel expectations.

Valorada con 5 estrellas sobre 5

I had a great experience booking with…

I had a great experience booking with this agency. My agent was very knowledgeable and seemed eager to help anytime I had a question. I will definitely use them again in the future.

26 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Hi Ericka,

So please your trip was a great experience, we look forward to working with you again

Valorada con 5 estrellas sobre 5

Fred is the best.

25 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Pascal,

Thanks for your kind words about our agent Fred we will pass on this to his supervisors

Valorada con 5 estrellas sobre 5

excellent!

great experience!

25 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

John,

Thanks for taking the time to review our company, we hope to earn your business again in the future.

Valorada con 5 estrellas sobre 5

My honeymoon was amazing thanks to…

My honeymoon was amazing thanks to Superior I am so grateful for such amazing trip to Greece it was a trip of a lifetime

25 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Hi Jennifer,

We are so pleased to hear your honeymoon was amazing, we are proud to know that we made this memorable trip so special for you both

Valorada con 5 estrellas sobre 5

Agent was very helpful and personable

Agent was very helpful and personable. She was great at sending follow up and providing updates. Very responsive to questions and trip went without a hitch! Best trip ever!

21 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Eileen,

Thanks for your review we hope we can help plan another trip in the future

Valorada con 5 estrellas sobre 5

Group trip to Banff with the Charlotte…

Group trip to Banff with the Charlotte Ski club in late Feb. 2018. I was on the wait list and when they called me, they made it very easy to make the reservation in spite of the fact I opted for a room for my GF and I (slight misunderstanding on my part about the room availability) and they found one at the Moose lodge at the end of town. I also opted for a rental car instead of the shuttle from Calgary to Banff. They had no issues working with my special requests and providing me discounts/credits to make it very reasonable. The Moose Lodge was their reccomendation and it was nice too, we had an upper level room with a view and total privacy looking towards Norquay. I highly recommend Superior Cruise and Travel as a trusted tour operator!

21 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Darren,

Thanks for the review we are so glad your trip was a hit keep us in mind for future trips

Valorada con 4 estrellas sobre 5

Was fairly good

Was fairly good. The agent could of been a little nicer.

21 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Mona,

I am glad your trip was nice and hope you give us another chance to take this 4 star review to a 5 star review

Valorada con 5 estrellas sobre 5

I gave all details I was looking for…

I gave all details I was looking for and my budget and had an awesome experience! Highly recommend, very helpful, and efficient!

20 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Vanessa,

Your review is much appreciated thanks for taking time to let us know how we are doing

Valorada con 5 estrellas sobre 5

Great deals and exceptional CS!

Great deals and exceptional customer service! Sheryl M., particularly, was simply wonderful to work with. What an awesome lady!

20 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Thanks Taig,

We appreciate you taking the time to leave a review for our business and look forward to helping you in the future.

Valorada con 5 estrellas sobre 5

First European Trip - WOW!!

My family and I went to Europe in September, 2017. Fred organized our entire 2 weeks in Ireland, Scotland, London and Paris - it was an amazing, perfect once-in-a-lifetime trip! I had contacted 2 other big-name travel agencies first and was very disappointed in their lack of response to my questions and the sense that they weren't really interested in what I wanted. HUGE difference when I emailed Superior Cruise - I had a phone call in less than 24 hours and constant communication. Fred wanted to know what we wanted to see and where we wanted to go, what our budget was, etc. He made us even more excited for our trip by telling us things he enjoyed and thought we would also. He planned our entire trip in a day or two and sent us tentative itineraries that we looked over and maybe changed one thing. He asked the right questions and planned a trip that all 4 of us were exited about. He came in $7,000 under our maximum budget and we stayed at 4-star luxurious hotels in beautiful and safe areas. Our trip included dinner in the Eiffel Tower, night cruise on the Seine, overnight stay in a castle, touring castles, Stonehenge tour, London museums, train trip along Ireland's coast, dinner/concert at the oldest pub in Dublin, est. 1198, plenty of free time/days, too many places to mention. It was the most remarkable and rewarding 2 weeks of my life and a memory our family will cherish forever. It would not have been so wonderful without Superior Cruise and Travel. We have recommended them to friends and will forever use them for our future travel adventures. THANK YOU!!!

20 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Hi Jill,

Thanks so much for your great review of Fred and our agency we are so pleased your trip was amazing and we look forward to helping you again in the future :)

Valorada con 5 estrellas sobre 5

Travel agent is doing a good job in…

Travel agent is doing a good job in planning out trip to Peru.

20 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Amelia,

Thanks for the nice review and let us know when you want to travel again.

Valorada con 5 estrellas sobre 5

Very easy to work with and did a great…

Very easy to work with and did a great job scheduling our trip!

20 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Kristina,

So glad to hear you had a nice vacation if you need anything in the future please let us know.

Valorada con 4 estrellas sobre 5

We had a wonderful experience using an…

We had a wonderful experience using an agent here and trusting her to set us up with a Hawaiian vacation that we will never forget.

20 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

thanks so much four your very good review, we look forward to working with you again and to make your next trip outstanding.

Valorada con 5 estrellas sobre 5

They were extremely helpful and…

They were extremely helpful and searched for the best airport to fly out of. Very patient and gave me plenty of options

20 de septiembre de 2018
Opinión espontánea
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Respuesta de Superior Cruise & Travel

Thomas,

It was our pleasure to assist and look forward to planning your next adventure.

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