Taps Empire Opiniones 

546
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered an expensive replacement showerhead to replace an older, faulty one. Taps Empire had the exact one in stock, at a very competitive price. A very smooth transaction on their website. Go... Ver más

Valorada con 2 estrellas sobre 5

Three sided shower enclosure ordered, one door delivered 6th April, the remaining panels on 1st June! Missed installation date from contractor and now will not except back as 20 days have passed from... Ver más

Valorada con 5 estrellas sobre 5

The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Ver más

Valorada con 5 estrellas sobre 5

Great service, ordered a Bristan mixer tap on Wednesday and it arrived on Friday as expected. Checked box, all perfect. Fitted tap on Monday, much better than the one it replaced. Very competitivel... Ver más

Información sobre la empresa

  1. Proveedor para baños
  2. también en la categoría
  3. Proveedor de equipos de calefacción
  4. Reformas de baño
  5. Reformas de cocina
  6. Tienda de insumos para plomería / fontanería
  7. Tienda de puertas para duchas

Escrito por la empresa

Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

546 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(546)

85 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

No help provided

No sympathy, no empathy, no options

17 de julio de 2026
Opinión espontánea
Logotipo de Taps Empire

Respuesta de Taps Empire

Since the review was posted anonymously, we are unable to identify your order or confirm the circumstances. Please contact us with your order number and any relevant details, so we can investigate this properly.

We take all feedback seriously and would appreciate the opportunity to look into your concerns.

Valorada con 5 estrellas sobre 5

Bristan tap valves

Ordered tap valves to replace faulty ones.
Easy to order on the website.
Ordered on a Sunday and arrived by post on Tuesday.
Great service

19 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute disgrace.

Absolute disgrace.
I had a terrible problem to deal with which meant I had to put off work on bathroom. I made a mistake and bought a mono tap. Be aware these people have an unusually short returns policy 14 days. All I wanted to do was replace the one I had with correct fitting taps - this company would not let me do so. They are not reasonable or astute as just for swapping at no cost now they will lose £100s of pounds of my business as well as my plumbing friends who I’ve advised against them using as well as all the people who read this and realise it’s not worth the risk.
All this for not losing money and Dominga swap.
Clearly no business acumen.
Ridiculous

22 de julio de 2026
Opinión espontánea
Logotipo de Taps Empire

Respuesta de Taps Empire

Thank you for sharing your feedback.

Our 14-day returns period is clearly stated on our website and is consistent with the policies offered by other major online bathroom retailers. We strive to make this clear to all our customers upfront on our website to ensure a smooth and transparent shopping experience.

We will, however, take your comments into consideration as we continue to improve our customer experience.

Valorada con 5 estrellas sobre 5

Vitra toilet seat

Quick reply to my question, reasonable price and prompt delivery, good results.

Better than another different company that took my money and order then told me it wasn’t in stock.

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Experience All Round

Twice in the past couple of months I've bought items convincingly described on a major internet website as 'genuine', only to find that they were poor quality counterfeits.

I next needed new cartridges for a Bristan tap, so I looked for a more dependable retailer. I came across Taps Empire listing "genuine Bristan" cartridges at a similar price to other retailers but with free 2-4 day delivery, so placed my order.

I expected to have to wait the best part of a week to receive the order but it was dispatched next business day for 24-hour delivery and I received it the following morning. And they were indeed 'genuine Bristan' parts.

A few days later I placed an order for another Bristan item, and it was again received within two working days. Both items were packaged in strong cardboard cartons.

I also found their website easy to navigate and the products described clearly.

26 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommend

Easy ordering, fast delivery, product as described, well protected during transport, I recommend

28 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Service

Absolute pleasure to liase with Mills from customer service team. TapsEmpire were there for me after the sale. When liasing with customer service after 2 toilets had marks the customer service team were incredibly quick to resolve without any hassle. Later, after unboxing, I discovered my bath was cracked. Even though it was 2 weeks after the order had been placed the team were rapid to sort it out and their supplier (who is also brilliant) provided a goodwill replacement with collection of damaged bath. Cannot complain as this is exactly the type of service that makes all the stress of bathroom construction a little less stressful. Not to mention their prices are spot on for many thing. Will be purchasing future bathrooms from TapsEmpire. I hope Mills can read this review as he has been a pleasure to liase with.

22 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Chrome monoblanc tap

Web site very easy to navigate and purchase the tap I wanted. Very quick delivery with substantial packaging.
Fabulous product, solid tap that looks good.

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

Excellent price including delivery. Very prompt delivery.
Courteous and helpful over the telephone when I had to call with a query. This was the second time purchasing from this company and on both occasions the all round service was first class.

27 de abril de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más