Transaction was a mess from day one. First, they always take payment, in full, before anything else. Weeks went by with no movement or accountability. After 4 weeks a refund was given but then retract... Ver más
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Consulta las opiniones de los clientes
I have been ordering from TDD for multiple years now. I've always had a good experience. Tons of great deals. Even if an issue with your order arises, their customer service will rectify the issue ver... Ver más
I have been ordering from this company for 3-4 years now. They get posted on Brads Deals a lot which makes their prices even cheaper! I did have an issue once with a previous order but they made it 10... Ver más
I love this company! Orders are always in a timely manner. Customer support is outstanding! I recently received a package that was damaged in shipping by the postal service. Melissa at That Daily Deal... Ver más
Información sobre la empresa
Escrito por la empresa
That Daily Deal is a small business from Johnson City, TN. We've been in the retail game for 20 years! We offer the best deals at the lowest prices, plus highly rated Customer Support.
Información de contacto
Johnson City, Estados Unidos
- support@thatdailydeal.com
- www.thatdailydeal.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 29% de las opiniones negativas
Suele responder en menos de 2 semanas
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I have had good experiences with TDD
I have had good experiences with TDD. Overall happy with purchased items. If something didn't work out, I have found them to be reasonable and pleasant to work with.
Customer No Service
My experience with a daily deal return policy was not good. I purchased some Lume that took several weeks to arrive then I was allergic to it and they told me I had to return it at my own expense. This is not good customer service.
My order I received was not what I…
My order I received was not what I expected so I contacted them. They not only made things right they did quickly and politely. Their customer service was excellent!
Still waiting on products...
I ordered Father's Day gifts on June 6th. Standard shipping says 3-8 business days, so I figured I would receive items in time. It is the 25th of June, and the items are just getting to Glendale Heights, IL. This company purports to be a US Company, which I mistakenly believed the items were made in the USA. Shipping info tells me that after my order was placed, this company orders from overseas. I could have ordered off of Temu if I wanted cheap junk. Not happy and would not recommend.
Customer Service Excellence
Customer service not only answered my emails promptly, but with courtesy and resolve. Thank you for great products, deals, and people that handle the little snags so well.
Prompt response to my email about a…
Prompt response to my email about a damaged product received.
Best best best company
Best best best company! Great products at great prices and AMAZING staff all around!
Received non-working product and customer service won't respond!
I ordered a heating pad which barely even got warm. I emailed support to return it, 3 days after I received it (their requirement is within 6 days, so I was within that time limit). I received an automated message telling me what the requirements for return were (all of which I was in compliance with), but never got anything back from a real human. I have since emailed 3 times and have never received a reply. I also tried calling and got a generic voicemail asking me to email! Nearly two weeks have now gone by and I can't get anyone to reply to me to refund my money for a non-working item. STAY AWAY!!!
Horrible Customer Service When Seeking Help
I have tried to contact That Daily Deal on two separate occasions. June 14 and June 19. Each time I received a response by email asking that I not send more than one request. I provided details of defective products (2) seeking replacements or a refund. No follow up reply was received. I've purchased other products from this company and in those purchases had no issues. That is the reason I gave three stars. When they work, they work.
No response when contacted.
First, I used Paypal to place order, and they shipped to wrong address. I emailed them to let them know, but heard nothing back. I was notified that it was delivered to wrong address, and again contacted them to let them know. Again, no response. For the third time I requested they either reship to my current address, or refund. Again no response.
Good customer service
I accidentally put in the wrong address when I made an order. It was just a slight typo. I emailed the team at That Daily Deal on a Sunday night, they replied same day and confirmed they corrected the mistake. Great experience.
Had a problem Susan handled it quickly.
I've placed a couple of orders and have received one and it was just as promised.I also made a order by mistake and Susan quickly took care of it.I look forward to many more orders.
Still don't have my order
I will NEVER order from them again. I STRESS EVERYTHING TAKES FOREVER TO GET. I live in Tennessee and they are based out of Johnson City, TN. I ordered on May 21,2026 and it's now June 8th,2026 and I still don't have. I emailed customer service and was told the order was behind in shipping from a 3rd party and they hadn't received. I asked for a refund bc they said it hadn't been sent out. I got another email from the very rude owner saying I couldn't get a refund bc my order was sent out. I asked when, couldn't be told. So I still haven't received my order and I still haven't gotten a refund. So disappointed in their attitude towards customers and their shipping is AWFUL! This iS NOT the first time I've ordered from them. This is by far the worst experience I've had

Respuesta de That Daily Deal
Poor Communication and Never Ordering Again
My experience ordering from That Daily Deal has been disappointing and frustrating. I placed an order and I was told that the items would have been picked up at their warehouse no later than 5/29. After sending messages requesting the order cancelation/refund, I was only told that they had issues with their vendor which has delayed shipment. I literally at this point want to cancel my order and delete the account. I have sent messages and even called, but you never reach anyone. I will never order from them again!
I have purchased a few items from That…
I have purchased a few items from That Daily Deal, and never had a problem, until my last order. I received the wrong item and after sending requested info, pic of item sent & packaging label, they credited my account. I was a bit worried at first, but they were GREAT on customer service, which means so much, these days. Thanks TDD, I will continue to check out your items daily. Good luck & best wishes for more years of good deals & satisfying the customer.
It was a great deal
The price was a great deal! Got my product, but it was missing the charging cable so I let them know. They asked questions and took care of it by sending me a new one. However it wasn't the same as the 1st, so I didn't want it anymore and the gladly gave me a refund. Great customer service
Great customer servicd
I had an issue on my end and customer service was quick to respond and so helpful. To be clear it was my mistake, not theirs, and every interaction was easy and polite. Very happy with their service.
Lost order
I ordered a couple of things from TDD and only received part of my order. I know that sometimes items ship separately, so I waited, but the rest of my order never showed up. I tried tracking it with no luck, so I reached out to TDD. After a day, they let me know the package had been delivered to the wrong address and refunded me. I appreciated how quickly they responded and resolved the issue.
I’ve boughten from That Daily Deal who…
I’ve boughten from That Daily Deal who knows how many times now. Because of the deals and their staff. I had a question about an item and they not only got back with me but quickly and these days that’s unheard of.
Thank You TDD for all your help.
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