Thermal Grizzly Opiniones 

93
•
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Problem: Wireview verflüssigt sich in meiner RTX 3090. Lösung: ich zahle den Versand und Thermal Grizzly repariert meine ATX-Anschlüsse. Es wäre viel zu einfach. Der erste Kontakt zum S... Ver más

Valorada con 5 estrellas sobre 5

Deltamate ROG Astral 5090 waterblock is just awesome. Quality, ease of assembly, looks amazing and the thermal performance is just wild. I didnt have even the slightest of ideas what my 5090 Astral wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thermal Grizzly hat klasse Produkte, wenn man aus seinem Highend Gaming PC noch das letzte Fünkchen an Leistung heraus kitzeln möchte und zeitgleich noch die Komponenten besser schützt. Ich hab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ich hatte aus Versehen das falsche Wire View bestellt. Ohne jegliche Probleme wurde die Ware 1:1 ausgetauscht und es wurde sogar was extra dabei gelegt. Bin selbst langjähriger Kunde und kann jedem... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante

Escrito por la empresa

Thermal Grizzly is a leading company in the development and manufacturing of high-quality cooling solutions for electronics, particularly in the field of computer hardware. With a strong focus on research and innovation, Thermal Grizzly offers a wide range of products designed to enhance the thermal performance and efficiency of computers and industrial applications.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(93)

48 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Absolut erstklassiger Kundenservice!

Sowohl privat als auch geschäftlich bisher unerreicht! Liebe Grüsse an Florian! Die Osterbestellung kam schnell und zuverlässig am Samstagmorgen noch während meines Berlinaufenthaltes vor dem Rückflug nach Zürich - einwandfrei!
Nur die Sache mit der Wärmeleitpaste im Handgepäck könnte ein Problem werden... 😉".

16 de abril de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Wir freuen uns sehr, dass alles so reibungslos geklappt hat – besonders, dass die Osterbestellung noch rechtzeitig vor dem Rückflug angekommen ist.

Falls du künftig Fragen hast oder Unterstützung brauchst, kannst du dich jederzeit gerne unter support@thermal-grizzly.com bei uns melden.

Valorada con 5 estrellas sobre 5

Excellent Experience - Hugs from Romania

I've been a long-time supporter of Thermal Grizzly and have used many of their products over the years—primarily their thermal pastes. Most recently, I purchased the new Duronaut, and I’m thoroughly impressed with its performance. What consistently stands out to me is the exceptional quality of their products and the way the brand presents them to the public.

I also appreciate the variety of thermal solutions available, catering to different needs and setups. While I haven’t always ordered directly from the official site, I’ve purchased from various Romanian retailers, and every time, I’ve received exactly what I expected—reliable, high-quality products that deliver.

8 de abril de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

We're truly glad to hear that you're impressed with the performance of our new Duronaut and that the quality and presentation of our products consistently meet your expectations. It's great to know you've had positive experiences both through local Romanian retailers and with our full range of thermal solutions.

Should you ever have any questions or need assistance, feel free to reach out to us at support@thermal-grizzly.com

Valorada con 5 estrellas sobre 5

Um es auf den Punkt zu bringen...

Um es auf den Punkt zu bringen: der beste Support den ich je von einem Online Shop erhalten habe! Riesen Dank geht raus an Florian vom Support Team! Für einen Moment dachte ich, ich wäre in einem Live Chat mit dem Support von Thermal Grizzly weil die Emails so schnell beantworten wurden. Auch waren sie inhaltlich auf einem Kompetenzniveau was ihresgleichen sucht!
Hut ab vor so viel Transparenz und Kundenorientierung. Ich kaufe hier immer wieder gerne ein und kann die Produkte der Firma uneingeschränkt weiterempfehlen!

28 de marzo de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Vielen Dank für das tolle Feedback!

Es freut uns ganz besonders zu hören, dass du mit unserem Support so zufrieden warst. Schnelle und kompetente Hilfe ist genau das, was wir unseren Kundinnen und Kunden bieten möchten. Umso schöner, wenn das so positiv wahrgenommen wird.

Falls du künftig noch Fragen hast oder Unterstützung benötigst, kannst du dich jederzeit gerne an uns wenden unter: support@thermal-grizzly.com

Valorada con 5 estrellas sobre 5

Besser geht es nicht!

Besser geht es nicht!

Waren sind Top! Anleitungen sind leicht verständlich und das benötigte Werkzeug ist auch gleich mit dabei (Contact Frame). Support ist sehr kompetent und antworten lassen auch nicht lange auf sich warten! Nur zu empfehlen!

17 de marzo de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Wir freuen uns, dass du mit unseren Produkten, Anleitungen und unserem Support so zufrieden bist.

Falls du in Zukunft Fragen hast oder weitere Unterstützung benötigst, kannst du dich jederzeit unter support@thermal-grizzly.com an uns wenden.

Valorada con 5 estrellas sobre 5

Tools für Delidding

Zum Köpfen meiner CPU und Installation eines neuen Heatspreaders habe ich mir alle Tools im Thermal Grizzly Shop bestellt. Der Versand erfolgt schon wenige Stunden nach Kauf. Des Weiteren wurden meine Fragen per Mail, zur Hilfe mit dem Umbau, nahezu sofort und kompetent beantwortet. Mehr geht nicht. Absolut empfehlenswert!

4 de marzo de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Es freut uns sehr zu hören, dass du mit unseren Delidding-Tools, dem schnellen Versand und unserem Support zufrieden bist. Unser Ziel ist es, stets die beste Qualität und Unterstützung zu bieten – umso schöner, dass wir auch dich überzeugen konnten!

Solltest du in Zukunft noch Fragen oder Anregungen haben, kannst du uns jederzeit unter support@thermal-grizzly.com erreichen.

Valorada con 5 estrellas sobre 5

Thermal grizzly is one of my go to suppliers when it comes to watercooling

I love thermal grizzly as a brand. And even if something goes wrong they are always open for feedback and in how to solve the problem.

24 de febrero de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your kind words and for trusting Thermal Grizzly for your water-cooling needs! We are always happy to assist in finding solutions if any issues arise.

If you ever have any further questions or suggestions, feel free to reach out to us at support@thermal-grizzly.com

Valorada con 5 estrellas sobre 5

Love this company when I need something…

Love this company when I need something fast for upcoming builds or restocking my shop iv never had a company ship so fast from Germany to Canada was faster then Alberta(16hrs) items took 6 days Thermal Grizzly was 3 days absolutely amazing.

13 de febrero de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

We're thrilled to hear that you’ve had such a great experience with our shipping speed—getting our products to customers as quickly as possible is always a priority.

If you ever have any questions or suggestions in the future, feel free to reach out to us at support@thermal-grizzly.com.

Valorada con 5 estrellas sobre 5

Extraordinary customer service experience

Extraordinary experience with their customer service! A big thank you to the entire staff helping me with a problem and going the extra mile to ensure that everything is working the way it should!

Once again, thank you Thermal Grizzly!

13 de febrero de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

We truly appreciate your feedback and are delighted to hear that you had a great experience with our customer service. Our team is always happy to go the extra mile to ensure everything works perfectly for our customers.

If you ever need further assistance or have any questions or suggestions, feel free to reach out to us at support@thermal-grizzly.com.

Valorada con 5 estrellas sobre 5

I had questions about delidding my cpu…

I had questions about delidding my cpu and not only did they answer each question I had they sent me the parts and links to how to videos. Ive been using thermal grizzley since my first pc build and this is the first time ive dealt with their customer service and Im happy to say their products and service are both top notch. Im a customer for life

9 de enero de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your review and your trust in our products and service. We’re glad we could help you with your delidding questions and that you are satisfied with our support. Your feedback motivates us to continue providing the best possible products and customer service. Best of luck with your PC build.

If you have any further questions or suggestions, feel free to contact us anytime at support@thermal-grizzly.com.

Valorada con 5 estrellas sobre 5

Thermal Grizzly knows how to take care…

Thermal Grizzly knows how to take care of their customers!
I needed a small replacement part for a Waterblock and they offered it to me for free without asking for money!
They are an excellent company and everyone should take a cue from them!

I will be a customer for a long time, thanks again!

6 de enero de 2025
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your kind words and thoughtful review!

We’re thrilled to hear about your positive experience with us. Customer satisfaction is our top priority, and we’re always happy to assist in any way we can. Your support and trust in Thermal Grizzly mean the world to us, and we’re excited to have you as a long-term customer!

If you ever have any further questions or need assistance, feel free to reach out anytime at support@thermal-grizzly.com.

Thanks again for your feedback!

Valorada con 5 estrellas sobre 5

Another purchase of thermal grizzly…

Another purchase of thermal grizzly products lapping tool for more advanced users, yet made so easy and simple and safer to use with everything included in the package for low price! Got to love their products. Make your modding and cooling even better and more precise!

25 de diciembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your fantastic review and kind words! We're thrilled to hear that you’re enjoying our products, especially the lapping tool. We take pride in designing tools that are both advanced and user-friendly, helping enthusiasts like you achieve even better cooling performance.

If you ever have any questions or suggestions, feel free to reach out to us at support@thermal-grizzly.com. Happy modding, and we look forward to being part of your next project!

Valorada con 5 estrellas sobre 5

I've had the opportunity to use severalThermal Grizzly: Premium Performance Worth the Price…

I've had the opportunity to use several Thermal Grizzly products, and while they come at a premium price, their performance is second to none. My personal favorite is the Kryosheet, which completely resolved the thermal issues I faced with my Ryzen 9 7950X when I first installed it. Its exceptional thermal conductivity ensured my CPU ran cooler and more stable, even under demanding workloads.

Now, I’ll admit I’m a bit of an odd one I exclusively use Thermal Grizzly products for both my gaming rig and my mining setup. Even with their higher price tag, the quality they deliver makes it worthwhile. Sometimes, you just need the best, and that’s where Thermal Grizzly shines.

Their commitment to quality is evident in every product I’ve tried. I’m genuinely excited to see what innovative solutions they introduce next. For anyone looking to optimize their cooling setup, I can’t recommend their products highly enough

26 de diciembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your detailed and thoughtful review! We’re thrilled to hear that our products, especially the KryoSheet, have made such a positive impact on your setups—both for gaming and mining. Your trust and commitment to using Thermal Grizzly products mean the world to us.
We’re continually working to bring innovative solutions to the market, and it’s fantastic to have your support as we do so.

If you ever have any questions, suggestions, or need assistance, don’t hesitate to reach out to us at support@thermal-grizzly.com.

Valorada con 5 estrellas sobre 5

Thermal Grizzly

Prodotto molto molto molto buono ed efficiente. Ho aspettato un mese prima di recensire questo prodotto e devo dire che veramente fa il suo dovere, raffredda molto. Consiglio vivamente l'acquisto di questo prodotto.

23 de diciembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Grazie per la sua fantastica recensione e per la sua raccomandazione! Siamo entusiasti di sapere che il nostro prodotto le piace e che offre le prestazioni di raffreddamento che cercava.

Per qualsiasi domanda, suggerimento o necessità di assistenza, non esiti a contattarci all'indirizzo support@thermal-grizzly.com.

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service - timely, informed, and courteous. For PC enthusiasts there's nothing better than a company that stands behind their products and works with customers to help them achieve their dreams.

17 de diciembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our customer service.
At Thermal Grizzly, we take pride in supporting PC enthusiasts like you and helping bring your builds to life.
If you have any further questions or suggestions, please don’t hesitate to reach out to us at support@thermal-grizzly.com. We're always happy to assist!

Valorada con 1 estrellas sobre 5

22 euros for shipping fmm

14 de diciembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your feedback, and we’re sorry to hear about your frustration regarding the shipping costs. Unfortunately, shipping from Germany to the UK comes with a higher cost, which we are unable to reduce further.

To help with this, we recommend checking out the "Where to Buy" section on our website. It lists all of our verified retailers, including those based in the UK, which can help you save on shipping fees by ordering locally:

https://www.thermal-grizzly.com/en/where-to-buy/

We hope this helps, and we truly appreciate your understanding!

Valorada con 5 estrellas sobre 5

Thermal Grizzly ist Wunderbar!

I just started diving into Thermal Grizzly's contact plates, Heat spreaders, And direct die cooling blocks. The level of attention to detail, Machining tolerances, And scientific study that goes into them are top notch and well worth the money. I have also had nothing but a great experience when emailing their customer service with questions.

6 de diciembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your kind words and positive feedback!
We're thrilled to hear that you appreciate the detail and quality we put into our products, as well as your great experience with our customer service.

If you have any further questions, you can contact us at any time at support@thermal-grizzly.com

Valorada con 5 estrellas sobre 5

This is the love and respect that your build deserves!

I became aware this company when I decided to build a high end gaming PC (2023, 13900KS, RTX 4090). This company was frequently mentioned by other multi-million sub sites like Gamer Nexus and JayZ; not to mention the owner's own site Der8auer aka Roman Hartig who is a chief engineer and owner.

In fact, I think I got everything in the build right (not easy for a first build). Custom aluminum support scaffold for the 12V600W power and custom BIOS/UEFI config to prevent silicon degenerative voltage spikes. The customization I neglected was a German precision engineered LGA1700 Contact Frame along KryoSheet (as I am old and don't want lift this monster again).

I have yet to install the two products. However, I am writing to say that the staff of Thermal Grizzly were very helpful in answering my technical questions. Precise answers and emails returned in 10 minutes. The pricing completely reasonable for German quality engineering (made in Germany).

28 de noviembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your fantastic review! We're thrilled to hear that you're satisfied with our support and products. Providing quick and precise answers is very important to us, and we're glad it made a positive impression.

If you have any further questions, feel free to reach out to us anytime at support@thermal-grizzly.com.

Valorada con 5 estrellas sobre 5

Perfekte Performance!  

ich bin äußerst zufrieden mit Thermal Grizzly! Die Produkte liefern herausragende Wärmeleitfähigkeit und sind perfekt für High-End-PC-Builds geeignet. Besonders beeindruckt war ich von der einfachen Anwendung und der spürbaren Verbesserung der Temperaturen meines Systems. Der Kundenservice ist zudem schnell und hilfsbereit. Klare Empfehlung für alle, die nur das Beste für ihre Hardware wollen!

15 de noviembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Vielen Dank für dein Feedback!
Es freut uns sehr, dass du mit unseren Produkten und unserem Kundenservice so zufrieden bist. Wir arbeiten ständig daran, die besten Lösungen für High-End-PCs und industrielle Anwendungen zu bieten.
Solltest du in der Zukunft weitere Fragen oder Anregungen haben, kannst du uns jederzeit unter support@thermal-grizzly.com kontaktieren.
Viel Freude weiterhin mit deinem System – und danke für deine Empfehlung!

Valorada con 5 estrellas sobre 5

A fantastic company - Excellent Service.

A fantastic company. Great products and amazing customer service. I've been using their thermal pastes for quite some time now, but this was the first time I had the need to deal with their customer team.

Florian (the customer service rep dealing with my case) was polite and pleasant throughout, and dealt with my issue perfectly. I couldn't have wished for more.

I'll be a life long customer.

15 de noviembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your amazing feedback! We're thrilled to hear you had such a positive experience with our team. Your kind words motivate us to continue providing excellent service.

If you have any further questions in the future, you can contact us at any time at support@thermal-grizzly.com.

We're proud to have you as a lifelong customer!

Valorada con 5 estrellas sobre 5

Exceptional Expertise and Technical Support

I reached out to Thermal Grizzly about severe thermal issues with my used Gigabyte RX 6900 XT Gaming OC, and I was blown away by the level of support I received. My GPU's hotspot temperatures were dangerously high (peaking at 115°C with an average of 108.5°C), and I wasn’t sure how to address the problem effectively. Their response was thorough, professional, and incredibly helpful.

What stood out:

1. They provided a clear, step-by-step guide on how to resolve my issue. This included recommending their KryoSheet for the GPU die (confirming the correct thickness of 0.2mm) and their Minus Pad 8 thermal pads for VRAM and VRM components, specifying the exact thicknesses (1.5mm for VRAM, 1.0mm for VRMs, and 2.0mm for the backplate). It’s rare to see such tailored advice.
2. They didn’t just push their products—they took the time to explain why these solutions would work, how to apply them, and how to test the results. Their email was one of the most detailed and helpful responses I’ve ever received from a company.
3. Their team, particularly Florian, clearly values customers and takes pride in helping enthusiasts like me resolve complex technical issues. This kind of support goes beyond just selling a product—it’s about building trust and empowering users.

I wholeheartedly recommend Thermal Grizzly not only for their high-quality thermal products but also for their unmatched customer support. If you're looking to optimize your system’s cooling or tackle specific thermal issues, this is the company you want in your corner. Thank you, Thermal Grizzly, for going above and beyond!

15 de noviembre de 2024
Opinión espontánea
Logotipo de Thermal Grizzly

Respuesta de Thermal Grizzly

Thank you for your kind words and detailed review!

We’re thrilled to hear that our support team was able to assist you effectively with your Gigabyte RX 6900 XT. Providing tailored advice and helping you resolve your thermal issues is exactly what we strive for. Your trust and satisfaction mean the world to us!

If you have any future questions or suggestions, please feel free to contact us at any time at support@thermal-grizzly.com

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más