The Sleep Shop Opiniones 

2522
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Sleep Shop offered the best price for my new mattress including delivery, and set-up. I did phone the shop to check availability and delivery period. I received my new mattress within the week and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service that I received in the Sleep Shop at Sleaford was excellent. The gentleman that I spoke to was knowledgeable about the product, how promptly it could delivered to my home and that my old m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've replaced all of our beds and mattresses over the past 3 years. Always had friendly and knowledgeable service from the staff in the shops. Living in an old cottage with a twisty narrow staircase... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I received excellent service from start to finish, purchasing one item over the phone and another in the shop, and I am very pleased with both. Delivery was spot on and the gentlemen were friendly... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailer


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,8

Todas las opiniones

(2522)

159 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service

Really impressed with this company. The whole process was great - prompt communication to arrange delivery, speed of delivery, competitive price of item.
I had never heard of the sleep shop prior to this order but will definitely use again and recommend to others.

7 de diciembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

Again first class service from ordering…

Again first class service from ordering with Tracey. To the delivery. Delivered earlier than expected. Delighted with quality of furniture. Will definitely be returning.

12 de diciembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

I bought a mattress recently from this…

I bought a mattress recently from this shop , not a big name but read the reviews on here , they were good so went ahead with purchase, received a phone call about delivery date the next day after I placed the order, delivered on time , well packaged , as experience was good i bought a 2nd mattress the following week

10 de diciembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

The service in-store was very…

The service in-store was very helpful.Jeanne gave us good advice on choosing the right mattress for us.
Delivery was carried out quickly and with care.
Very good service all round.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

New bed!

Our new bed was delivered within a couple of weeks, the old bed was removed and the new one assembled be two really nice men. They were pleasant and friendly also professional at their job. The bed, so far, is great it’s nice and comfortable.

4 de diciembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

Excellent service - will recommend to everyone!

A lovely chap from your team called to confirm our order and to advise that you offer a service to take away our old mattress and deliver the new one to a room of our choice - we thought this was great service! The delivery person was so helpful and friendly and we were followed up the day after to ensure everything was ok with our delivery. The service you guys provide is fantastic and we will absolutely be ordering from you again. Thanks so much.

4 de diciembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

excellent

The staff were so friendly , I was informed when to expect my order of two single beds ,they arrived on time and were easy to build up , very pleased with them ,the whole transaction was made enjoyable by the personal service of the staff, Thankyou .

28 de noviembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

First class customer service.

Very easy to order and I even got to speak to a real person before the order shipped which was very reassuring .

I'd recommend purely based on my positive customer service experience.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

Brilliant bunkbeds

Brilliant bunkbeds, bolt less was so easy to put together. Slight delay at first order, which did worry me a little but was kept in touch and delivered as advised

21 de noviembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

Clear communication, good price

Clear communication, friendly helpful staff, and a good price

11 de octubre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

I am delighted with the service I received

I am delighted with my new mattress and the delivery was excellent. As they couldn’t get the van down my street, the gentleman carried the mattress down the road and on seeing that I am injured, offered immediately to carry the mattress upstairs. Both gentlemen were jovial, polite and I couldn’t have asked for more.

Highly recommended.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, and a new bed delivered only 36 hours after I ordered it!

21 de noviembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

Mattress

Very easy to order and super fast delivery. Very pleased with purchase.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

We bought two beds

We bought two beds, the sales lady talked us through the selection they had and prices etc. Not pushy though. We selected two and they were delivered the same week. The delivery drivers carried them upstairs and assembled them.
2 nice comfy beds. Happy customers, would definitely recommend and use again.

14 de noviembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

Excellent service

I am very pleased with the service I received.

The 2 members of your team that delivered the mattress, as well as take the old one away were very helpful, friendly and courteous. They contacted me the day before to advise of a time slot. They arrived within the time frame and everything went smoothly.

I would like to thank you all for the excellent communication and service I received throughout.

11 de noviembre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 5 estrellas sobre 5

Mattress

I was extremely pleased with the service I received from the Sleep Shop. The ordering process was straightforward and a very nice touch with the follow up phone call regarding delivery of the mattress.
In fact so impressed that I bought another mattress for our spare room.

24 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Sleep shop brand mattresses

This review is only in relation to the sleep shops own branded mattresses. After just over a year of ownership of a comfort supreme and following the care guidelines the mattress must have internally failed. We are not heavy people yet it permanently concaved significantly on each side that we slept, and the top seems to start to wobble separately from the bottom half. You can feel area which are permanently lower than others. Faults as these not covered by warranty. Buy cheap you buy twice. Good delivery though!

30 de octubre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Good morning Tom, we are sorry to hear that there is an issue with your purchase. A member of staff will be in touch shortly.

Valorada con 5 estrellas sobre 5

Great price and product

Great price and product. Prompt delivery. Excellent communication

29 de octubre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

Valorada con 4 estrellas sobre 5

The delivery driver was very helpful he…

The delivery driver was very helpful he brought the headboard inside for me. It arrived quite soon after ordering and they updated me frequently. Would have given 5stars but the finish could have been better, there is a join that doesn’t quite meet and is noticeable so my husband will have to sort that.

16 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Service

We have always used the Sleep Shop in Sleaford to buy our beds and mattresses. The sevice is superb from ordering to delivery. We were particularly impressed this time with yhe 2 delivery men who had to get the heaviest mattress up the tight staircase into the bedroom; there was much heavy breathing 😂 I would certainly not hesitate to recommend them

16 de octubre de 2025
Opinión espontánea
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Respuesta de The Sleep Shop

Thank you for your feedback. We are delighted that you are happy with our service.

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