Tidio Opiniones 

It has been effective, and their support is excellent.

Myra wouldn't rest until my issue was fully resolved. Tidio is an excellent chat app and I would highly recommend using them.

On-line Customer Support is fast and the Operators very knowledgeable.
My query was answered in full with one conversation.

I recently reached out to Tidio support for assistance with a technical issue, and I was thoroughly impressed with their service. The response time was incredibly fast, and the support team was not only knowledgeable but also friendly and patient.

They went above and beyond to resolve my issue, providing clear instructions and even proactive suggestions to enhance my chatbot setup. It’s rare to find such a dedicated and efficient support team these days!

Wonderful
support from Raquel. Thank you Raquel. 👌

Cyberkraft uses Tidio to talk with our customers and help them with any issues they have. It's often our main means of communication.

Tidio has been critical to our business's success!

TIDIO Customer Service is stellar. No matter what issue I have, the response is immediate! And I think that is possible because they have a support team that spans the Globe! They help me to give the same stellar service to my clients as I receive from them. It's a win-win situation.

The product is really simple to install, use and configure. Service by chat is quick and friendly.

I love Tidio. Not only is their chatbot representative of the Best in the Business (in my humble opinion), but also their teaching resources are very clear and thorough. Their pricing structure is very flexible and fair And MOST importantly, their CUSTOMER SERVICE and SUPPORT is awesome, very responsive. Thanks Tidio. Pam, Indiana

Raquel was great! She helped me with my settings and now I'm back in business!!

The chat feature works well, and the ticketing logic in the backend is quite useful. However, with the basic packages, you’ll be charged €4 per chat—even if someone simply says "Hi" and never responds. You’re constantly up against a limit and repeatedly warned that you’ll be charged extra (though it’s unclear how much) to avoid service interruption. The pricing is absurd, a complete rip-off, and utterly ridiculous—definitely *not* worth the money. So, we implemented another solution (which I’m purposely not mentioning, as this is a review, not an advertisement). There are plenty of competitors where you pay €19 per month for unlimited conversations. It works like a charm—no need to pay for “Flows” (whatever that is), and the whole AI bit doesn’t add much value anyway. Save yourself a lot of money and reinvest it into your business and not into Tidios greedy pockets. 😅

Amazing product and customer service! Chris and Raquel solved my issue quickly!

Very quick response time

Was able to speak to a live agent instantly and did not have to deal with autobot for 20 min. The rep was able to help us out on the spot.

We’ve been using Tidio Live Chat at Schlossky Immigration Solutions, and it has truly transformed how we connect with our clients. The platform is incredibly intuitive and offers a seamless experience for both our team and our clients, who appreciate the quick, direct access to our support team. The real-time chat and automated features have been a game changer, allowing us to respond faster and deliver more personalized service. Integration with our CRM was smooth, and the analytics have helped us better understand client needs, improving our engagement strategy. Tidio has been essential in helping us provide prompt and efficient support, ensuring clients feel guided and valued from the moment they reach out. Highly recommend Tidio to any business aiming for better client communication and satisfaction

Miguel at Tidio did a wondeful job helping me resolve this issue. I recommend other the use their services

Very bad. I was told if i left a review i would get a $15 amazon gift card. I never did.

Really smooth platform. We signed up for about 4 total platforms and Tidio is the one we decided to stay on!

In my exchanges with the support chatbot, Raquel from live support quickly stepped in and resolved my issue right away. Overall, I've been very pleased with Tidio's support. They seem intent on resolving issues efficiently for a solid customer experience.