Tidio Opiniones 

I have used Tidio over 2 years now, and very happy. I think they have the best design interface. It is very intuitive when it comes to creating a bot script, so you do not need to have any special programing skills. Support is also very good.

This service was very helpful to my business. We have used them for years and the customer service is always on point! It has helped us generate sales, and reports, and simplify the way we do business. I would recommend this service to anyone looking to connect with more customers viewing their page.

Overall, our experience with the chatbot has been positive. The system is user-friendly and has significantly improved our customer self-service options. However, there are a few areas that could be improved. When adding a resource to help the chatbot learn new responses, it automatically sends this information to the customer as a resource, preventing the ability to keep it internal. As a result, we have to manually add each question, which can be time-consuming.

Despite this, the chatbot has been effective in assisting our customers, and we’ve noticed an improvement in its ability to handle more conversations as time goes on. The database is growing steadily, and we are confident that it will continue to enhance customer interactions with even greater efficiency.

Fantastic support, answered all of my questions very quickly!

great customer support!

WARNING if you Sign up with a creditcard they will charge you forever even if you cancel. It is impossible to cancel. Even after email support wich ofc take forever to respond. It went so far that i have to change account number. Stay far away from this scam company if you dont want a big headace.

NOW THEY HAVE CALLED ME 5 TIMES since i posted this to my 72k followers …

FU U

This company is a joke! I had plan but after I missed few payments they canceled plan and they cant reactivate it!!! After I contacted support I had to wait very very long time until they reply, while it was urgent, because we were not able to serve clients! Support is very very bad! I dont recommend them to anyone, I am moving to other live chat!

Ran in to an unexpected error. I found a live agent fairly quickly and they were massively helpful. Solved the solution and explained why with ease. Excellent customer service.

Great for chat and automated chat bot for lead collection and sales.

Do not get involved with Tidio!
This company is a scam.
You cannot get a refund and they force you into paying higher rates soon after you sign up by falsely claiming you reached your monthly limits. 360 degree bad news.stay away.

Alex solved my query quite efficiently and provide me with alternatives. Yet to make the bot live but I think the solutions provided would work.

Great customer support tool. We were able to consolidate all our channels into one. Automations make my life easier and AI chatbot is a great experimental playground.
Totally recommend

Very responsive, and very prompt and knowledgeable to any questions I had.

Tidio is a comprehensive sales team tool, with great automatons, support and AI.

A highly recommended chat solution!

Great customer service.

Just had an issue that needed sorting and Tidio's customer service team was amazing. Thank you.

The level of customer service provided was exceptional, characterized by the representative's extensive knowledge and efficient handling of my issue without unnecessary complexities. The overall experience with the platform has been exceedingly positive, and I plan to continue utilizing it due to its efficient workflow and advanced API development solutions.

I love the functionalities as well as the clean interface. Tidio is a must for every e-commerce!

Tidio has great tools and features for a company that wants to grow.
A chatbot, that is powered by AI, Flows, that help you make sales or optimize the experience of the customer, and generaly stay in contact with customers or "soon to be customers".

I was able to get a straightforward answer to the question I had within a short timeframe.

I had a quick questions and I used the chat function and the person on the other side was quick to respond and offered the answer I needed.
Tidio is really easy to use and our clients enjoy using the chat function on our site.