TLX Opiniones 

511
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My son bought a Tv from EBay at the weekend when they had a 15% discount event on which required the purchase to be over £9-99 and within certain dates. Unfortunately, although he tried, he wasn’t abl... Ver más

Valorada con 5 estrellas sobre 5

Have never used this company before and l can only say it is a true pleasure doing business with them. What brought arrived on time and was supplied with lots of information about what was happaning e... Ver más

Valorada con 5 estrellas sobre 5

I have bought a lot of items from this company through ebay and found them to be brilliant. The items are well described and usually in a much better condition that the description. If anything is not... Ver más

Valorada con 5 estrellas sobre 5

Dear Jatinder, First of all, thank you very much for everything. I carefully checked the package, and everything was included as expected. I have been using it for two weeks now, and so far... Ver más


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4,8

Excelente

TrustScore: 5 sobre 5

511 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(511)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brought phone

Brought phone but unfortunately there was issue with it. The communication was first rate and couldn't be more helpful. The price was great but from purchase to return and refund amazing can't fault the customer service.

30 de abril de 2024
Opinión espontánea
Logotipo de TLX

Respuesta de TLX

Hello,

Thank you for leaving a 5-star review. 🎉

I will make sure to share your feedback with the appropriate departments.

Best regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

This team is fantastic

This team is fantastic. I was looking for a tv for home, however at the prices they had I couldn’t not buy one for the office as well. Refurbished items at a fantastic price. I had a browse throughout their listings and they are definitely my go to people from now on. If it’s a phone, coffee machine or a 75” tv, it will be them. Thanks for the service!

1 de mayo de 2024
Opinión espontánea
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Respuesta de TLX

Hiya!

Thank you for sharing your positive experience shopping with us.

We hope to see you again soon!

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

Iphone14 plus refurbished

Iphone14 plus refurbished. Phone was faulty on delivery but after excellent communications with Jatinder at cheapest electrical it was replaced within 24 hrs via dpd. Replacement worked great and looked like new. Excellent communication and service. Highly recommended.

1 de mayo de 2024
Opinión espontánea
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Respuesta de TLX

Hi there!

Thanks so much for your review, we love getting feedback and take pride in our customer service.

Please get in touch if there is anything else we can do to make your day.

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

Highly recommended

After much searching for a newish phone that wouldn't cost silly money, I found the "cheapestelectrical" shop on Ebay.
The chosen phone was refurbished, but was also a great price, so I bought it.
The delivery was quick and I received what was essentially a new unmarked phone, which was beyond my expectations.
Adam was quick to reply when I had any questions.
Highly recommended and I will undoubtedly use them again in the future.

30 de abril de 2024
Opinión espontánea
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Respuesta de TLX

Hi David!

Thank you for your 5-star review.

Adam is thrilled to see your feedback, it's really appreciated! 😊

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

Always a great experience

Returning customer of several items and I can honestly say they’re a fantastic company.
Great products, fair pricing and the all important customer service is second to none. Highly recommended

1 de mayo de 2024
Opinión espontánea
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Respuesta de TLX

Hi there!

Thank you for sharing your positive experience shopping with us. 🙌

We hope to see you again soon! 🌟

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

Adam at customer services made this a…

Adam at customer services made this a very good experience. Product needed a repair which was authorised without hesitation. Above and beyond in my opinion. If given a chance they will sort out any issues.

2 de mayo de 2024
Opinión espontánea
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Respuesta de TLX

Hi Mark!

Thank you for your 5-star review. 🙌

Adam is chuffed to hear his service made a bad situation much better. 🌟

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

AirPod pros

Bought AirPod pros on Monday, arrived Wednesday morning. Can’t fault the service or the product. £80 cheaper than Apple. Would use kazoop again.

29 de abril de 2024
Opinión espontánea
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Respuesta de TLX

Hi there!

Thank you for your 5-star review. 🎉

We are thrilled to see your feedback, it's really appreciated!

Kind Regards
The Kazoop Team

Valorada con 1 estrellas sobre 5

Bought a phone on Monday 29 it said 2…

Bought a phone on Monday 29 it said 2 days delivery it was for my daughter birthday on the 2nd now royal mail not delivering it till Friday 3rd that's 5 days,so you lied about 2 days delivery ( misrepresentation) it's not good to me now its too late for birthday so don't want it, want my money bk and official complaint.

29 de abril de 2024
Opinión espontánea
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Respuesta de TLX

Hi Claire!

Thank you for your valuable feedback. We appreciate you taking the time to share your thoughts with us. 

I'm so sorry our courier didn't get it right this time around, this isn't how things usually work around here! 🙌

I can see we've swiftly refunded you, and if you do decide to give us another chance, pop me a message, and we can sort you out a discount code.  🌟

Thanks
The Kazoop Team
 

Valorada con 5 estrellas sobre 5

Problem with new mobile phone

I recently bought a mobile phone from kazoop, unfortunately the phone was locked to a network other than my network.
I contacted kazoop and this problem was sorted out very promptly by Anita at kazoop getting me the code from the other network to unlock it.
The service was excellent and if I could give more than 5 stars I would.

20 de abril de 2024
Opinión espontánea
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Respuesta de TLX

Hello, Paul!

Thank you for leaving a 5-star review. 🎉

We're delighted to hear that you're satisfied with your purchase. I will make sure to share your feedback with Anita. 🙂

If you need any assistance with setting up the product, or if you have any questions, please don't hesitate to contact us.

Best regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

Ai fryer

I bought a used air fryer at a very good price. I expected a more superficially damaged item (it was advertised as scratched and dirty) and it was in much better condition than I thought. There was a technical issue which I got back to Adam at Cheapest Electricals about and he refunded half the cost, without any wrangling or issue. I feel I got a bargain and will definitely shop with them again

29 de abril de 2024
Opinión espontánea
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Respuesta de TLX

Hiya Laura!

I wanted to thank you for your amazing 5-star review. We are delighted to hear that you had a great experience purchasing from us! Your feedback means a lot to us and I will definitely share it with Adam. He will be thrilled to know that his efforts have made you happy. 🎉

If you have any questions or concerns, please feel free to ask me.

Best regards,
The Kazoop Team

Valorada con 5 estrellas sobre 5

Outstanding customer service

I made a mess of sending a parcel and they sorted it out whilst keeping in touch with me best customer service I have ever had

25 de abril de 2024
Opinión espontánea
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Respuesta de TLX

Hi Sue!

Thank you very much for your 5-star review. 🎇

Your kind words about our service are really appreciated.

We are so happy you are pleased with our service, and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us! 🌟

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

Bought a sat nav from this company…

Bought a sat nav from this company trading as cheapest electrical on ebay, it developed a fault but the customer service was absolutely outstanding and the issue dealt with swiftly. Would highly reccomend them.

10 de abril de 2024
Opinión espontánea
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Respuesta de TLX

Hi Alan!

Thanks for your awesome feedback! 🙌

We hope to see you again soon!

Thanks!
The Kazoop Team

Valorada con 5 estrellas sobre 5

Brilliant buying experience

Really impressed by this company. My new smartphone arrived quickly, well packaged and in excellent condition. For a reconditioned phone, it's excellent.

17 de abril de 2024
Opinión espontánea
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Respuesta de TLX

Hi Karen!

Thank you for your 5-star review.🙏

We are happy to hear you are pleased with your purchase, I will pass your feedback onto the relevant departments. 🙌

If you require any help with the product set up, or if you have any questions, please do get in touch.

Kind Regards
The Kazoop Team

Valorada con 3 estrellas sobre 5

Item broken NO REPLY ON PHONE OR EMAIL

Order baby camera/monitor Item delivered arrived ok, but didn’t work properly. Camera at nighttime flickered on/off like disco light while making clicking noise like a camera
After writing review TLX electrical been in touch given full refund

9 de abril de 2024
Logotipo de TLX

Respuesta de TLX

Hi Greg!

Thank you for your review.

Our testing team implements thorough quality control measures for our products. However, we failed this time, and we apologize that your product did not pass our quality measures. We understand your frustration and would like to make it right.

I want to get this sorted for you asap, but I cannot see any emails or calls from you?

Please pop the details to sales@cheapestelectrical.co.uk, and we'll sort you out with a return label.

Thanks again
The Kazoop Team

Valorada con 5 estrellas sobre 5

Great company super fast delivery and…

Great company super fast delivery and marvelous after sales service Very helpful and quick response will definitely be using again in the future 👍

5 de abril de 2024
Opinión espontánea
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Respuesta de TLX


Hi Kevin!

Thank you very much for your 5-star review. 🙌

Your kind words about our service are really appreciated.

We are so happy you are pleased with our service, and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

Many thanks cheapestelectrical.com

Many thanks cheapestelectrical.com, just unpacked my Vax carpet cleaner, it came in the original Vax box with everything still in the original packaging, next day delivery and you saved me £100.00. I will definitely use you again. Thanks again
Kieron Hewitt

18 de abril de 2024
Opinión espontánea
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Respuesta de TLX


Hi Kieron!

Thank you for sharing your positive experience shopping with us. 🙏

We hope to see you again soon!

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

The customer service makes this a 5

The customer service makes this a 5. I had a slight problem with my order and the issue was resolved almost immediately after emailing the company. Thankyou for my scooter and your swift responses
Kind regards
One happy customer

9 de abril de 2024
Logotipo de TLX

Respuesta de TLX

Hi James

Thank you for your 5-star review. 🙌

We really appreciate you taking the time to share your experience with us!

If there’s anything else we can help you with, please let us know.

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

Great Customer Service

Although the product I received from TLX was faulty they immediately reimbursed me the full purchase price, with no haggling or delay.

15 de abril de 2024
Opinión espontánea
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Respuesta de TLX


Hi Annette!

Thank you for your 5-star review. 🎉

We really appreciate you taking the time to share your experience with us!

If there’s anything else we can help you with, please let us know.

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

first class service

first class service
speedy despatch and delivery
exactly as described
excellent communication also

9 de abril de 2024
Opinión espontánea
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Respuesta de TLX

Hi Inga!

Thank you for sharing your positive experience shopping with us. 🙌

We hope to see you again soon!

Kind Regards
The Kazoop Team

Valorada con 5 estrellas sobre 5

Very good buyer experience

Excellent customer service. Goods as described. Super helpful if any issues arise.

10 de abril de 2024
Opinión espontánea
Logotipo de TLX

Respuesta de TLX

Hi Beverley!

Thanks so much for your review, we love getting feedback and take pride in our customer service. 😊

Please get in touch if there is anything else we can do to make your day.

Kind Regards
The Kazoop Team

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