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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We received outstanding service from Ben Garrod at Lowestoft Topps Tiles who helped us choose hearth tiles for our woodburner. He was incredibly knowledgeable, approachable and patient, taking the tim... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Martin K at Norwich, Hall Road was excellent! He really listened to our needs and came up with suggestions and solutions. He phoned another branch to locate stock, which we will be collecting soon. Th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience choosing our bathroom tiles at Topps Tiles in Boston. Matt was fantastic throughout the whole process, he was pleasant, extremely professional, knowledgeable and helpful. He... Ver más

Valorada con 5 estrellas sobre 5

A very friendly and welcoming store. Andy at Topps, BOSTON, he does not apply hard sell tactics and was extremely helpful during my visit. He has great knowledge and has infectious enthusiasm in his... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de azulejos y baldosas
  2. también en la categoría
  3. Contratista de materiales para suelos
  4. Diseñador de interiores
  5. Reformas de baño
  6. Tienda de suministros de cocina
  7. Tienda para la reforma del hogar

Escrito por la empresa

Topps Tiles is the UK's largest tile specialist. Since 1963 we’ve sold only the very best quality on-trend products sourced from around the world. Be inspired by innovative tile design.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 98% de las opiniones negativas

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4,5

Todas las opiniones

(6879)

649 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Boucher Road topps tiles absolute…

Boucher Road topps tiles absolute disgrace from the manager absolute so abrupt and rude as a gold trader its an absolute disgrace. There's a reason I only use Newtownabbey store.

28 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Please accept our sincere apologies for the impression created during your visit. Your comments will be shared with the relevant management team so that the matter can be reviewed and addressed appropriately.

Thank you for bringing this to our attention. We value your loyalty as a trade customer and are sorry that we let you down on this occasion

Valorada con 5 estrellas sobre 5

Efficient good value

Friendly, efficient service and quality items usually in stock with good trade discounts

27 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thanks for your continued support and for sharing such wonderful feedback. We really appreciate it!

Valorada con 5 estrellas sobre 5

Excellent customer service

The customer service at Tops Tiles Cheetham Hill was excellent. They were helpful, informative, and not once did I feel under pressure to make a purchase. I also like the range of tiles available as well as the price.

27 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for your fantastic review! We're thrilled to hear you enjoyed your visit. Our team works hard to meet your expectations, and we’re glad we hit the mark. We look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I recently bought bathroom tiles from Topps Tiles in Royton, Oldham, and received absolutely fantastic service from Johny! He helped calculate exactly what we needed and guided us through the showroom's massive selection. When we realized at home that one colour wasn't right, Johny made the return completely hassle-free. He went above and beyond by giving us invaluable layout advice, creative options we hadn't thought of, and the perfect grout recommendations. Being able to see everything in the showroom is a massive plus, but Johny truly made the experience. Highly recommend. ⭐⭐⭐⭐⭐

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for taking the time to share your review. I am certain that Johny will be delighted to learn that you have mentioned him in your review. Your feedback is invaluable and greatly appreciated.

Valorada con 5 estrellas sobre 5

Ryan was really helpful when we were…

Ryan was really helpful when we were choosing tiles for our fireplace renovation. He gave us plenty of practical advice, helped us explore different options and provided samples to try at home, making our decisions much easier. Great customer service, thank you!

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for taking the time to post this wonderful review! I’m sure Ryan will be thrilled to know you mentioned him in your review.

Valorada con 5 estrellas sobre 5

Good range of products

Good range of products, and Tobias was really helpful and friendly.

26 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thanks for posting this fantastic review! I am sure Tobias will be thrilled you highlighted his excellent service.

Valorada con 5 estrellas sobre 5

Home Renovation Project – Selecting Topps Tiles (BH) as our Tile Supplier of Choice

My wife and I are in the process of a home renovation project (quite a big one at that). As part of this project, we have selected porcelain tiles throughout the ground-floor area of the property, plus a colour complement of porcelain tiles for the outdoors/patio areas.
We have been liaising with Topps Tiles (Burgess Hill) over the past couple of months to select the right tiles for our new home. The team at TT (BH) have been awesome; Oli, Jack and George have guided us through our selection process plus helped us with additional recommendations throughout this journey.
To make this process even sweeter, Jack was able to get me enrolled in the TT trade account (due to being a sole trader). We are extremely grateful for the assistance/recommendations the TT (BH), especially with the scale of this process, from selection to design and execution/installation.
Thank you, team TT (BH), for your guidance and recommendations. For anyone walking through a similar project or on a smaller scale, give the team at TT (BH) a look-out; you are in great hands with this team!!

23 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for posting this fantastic review! I am sure Oli, Jack and George and the staff at Burgess Hill will be thrilled you highlighted their great service.

Valorada con 1 estrellas sobre 5

avoid!

placed and paid for an order a week prior to needing my Goods, i received my confirmation email that my delivery would be delivered on the day requested. on the day i tracked the order via the website and it was pending dispatch, so called their so called customer support who in formed me that the ordered had been put on hold has there was an item that was being delivered direct from a supplier to me! when questioned why this would hold up a delivery from them they had no explanation nor any option on how they was going to rectify the mistake!! order cancelled and will start using other tile suppliers who don't let there customers down !! also maybe some training required for the customer support team who could not offer any customer support

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for bringing this to our attention, and please accept our sincere apologies for the frustration and inconvenience caused.

We understand how disappointing it must have been to place and pay for an order a week in advance, receive confirmation of your requested delivery date, and then discover on the day of delivery that your order had been placed on hold. We appreciate that the explanation provided was unclear and did not adequately address your concerns or offer a suitable resolution.

Your feedback regarding the communication and handling of your enquiry has been noted and will be shared with the relevant management team for review.

We regret that this experience has resulted in the cancellation of your order and the loss of your trust. Thank you for taking the time to share your feedback, as it helps us identify where improvements are needed.

Valorada con 5 estrellas sobre 5

I paid several visits to Topps Tiles…

I paid several visits to Topps Tiles and the chaps there always have time to chat and give advice, including colour matches. Helpful with stock and pack everything into the car - what more could you ask for!

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Hope your project went well, hope to see you again soon!

Valorada con 5 estrellas sobre 5

Visited Stockport branch several times…

Visited Stockport branch several times and each time Adam was exceptional. Knowledgeable, patient, and went above and beyond. Can’t recommend him highly enough.

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for taking the time to post this great review, very much appreciated.

Valorada con 5 estrellas sobre 5

Brilliant customer service!

Brilliant customer service!
Who knew grout colours could be so difficult…..thanks to Matt from my local Plymouth branch, for taking the time (and patience) to help me make the right choice!

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for sharing this fantastic review. I am sure that Matt will be delighted to see his exceptional service recognised.

Valorada con 5 estrellas sobre 5

Topps Tiles Widnes are brilliant

Topps Tiles Widnes are brilliant.
They go above and beyond with customer service. I always come here for my tiles and i recommend them highly.
Especially Siobhan xx

24 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for talking the time to post this great review, hope to see you again soon!

Valorada con 5 estrellas sobre 5

Great service!

I visited the Worcester branch on Sheriff Street with my 3-year-old daughter, and Sheena was amazing. She helped me choose the right tiles and trim and was incredibly friendly and helpful throughout.

She even gave my daughter a lollipop and helped keep her entertained while I was making my choices, which made the whole experience so much easier.

Sheena is a real credit to your business. Fantastic customer service, thank you!

24 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for sharing this fantastic review. I am sure that Sheena will be delighted to see her exceptional service and lollipop skills recognised.

Valorada con 5 estrellas sobre 5

Wokingham store staff excellent

Wokingham store staff are really excellent. Exactly what you want: knowledgeable, nice and friendly. Great advice and great ideas too

24 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for posting this great review!

Valorada con 5 estrellas sobre 5

Lovely Lottie at the Epsom store

With so many businesses in the UK lacking basic customer service these days it was so refreshing walking in to your Epsom store and being looked after by the lovely Lottie. She is professional, extremely knowledgeable of the products and very happy to help. I had a great experience and will 100% recommend to friends and family. Thanks Lottie xx

21 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for taking the time to share your review. I am certain that Lottie will be delighted to learn that you have mentioned her in your review. Your feedback is invaluable and greatly appreciated.

Valorada con 5 estrellas sobre 5

Topps tiles is amazing for quality and…

Topps tiles is amazing for quality and service and can deliver every third day on stock that isn’t in store which is a brilliant service no waiting

23 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thank you for your fantastic review!

Valorada con 5 estrellas sobre 5

Topps Tiles Hillingdon

We found the tiles we wanted to refurbish our bathroom. Went to order online, what a nightmare! Such a slow website and we couldn’t get it to work. Went to our local Topps Tiles in Hillingdon and what great customer service! Dalton was a fountain of knowledge and so helpful. We got everything ordered and let’s hope the delivery goes well.

23 de septiembre de 2026
Opinión espontánea
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Respuesta de Topps Tiles

Thanks for posting this fantastic review! I am sure Dalton will be thrilled you highlighted his excellent service.

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