I’m a student at one of the campuses that was using total parking solutions. During our holidays the parking provider changed so we had to get a refund of the money we’d loaded onto our parking accoun... Ver más
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Consulta las opiniones de los clientes
They don’t even deserve one star. Signage is unclear at the car park and they then escalate the charge immediately. Received a letter ten days after postage stamp clamming they would increase the fine... Ver más
Despite proving I was a paying customer and at the gym at the time of the ticket, and the fact that the parking validation tablet was frozen/not working. instead of waiving the ticket, they still insi... Ver más
Do not park in the Down End Car Park in Croyde!! If I could write a review and give no stars at all I would. This is the worse parking company in the world in my opinion. I was literally second... Ver más
Información sobre la empresa
- Parking
- también en la categoría
- Garage de estacionamiento
- Servicio de aparcacoches
Información proporcionada por diversas fuentes externas
Total Parking Solutions are firmly established as the leading providers of car park technology and services, operating extensively throughout UK
Información de contacto
NN15 6WJ, Kettering, Reino Unido
- www.totalparking.co.uk
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Poor to get hold of someone to speak to…
Poor to get hold of someone to speak to payed my fine then trying to fine me again with dept collector threats can't get hold of anyone on the phone scammers is how it looks
Absolute scum this company tried a pre…
Absolute scum this company tried a pre court chat to ask what I was prepared to pay which made me laugh. Why would I pay these scammers anything I put my registration into a machine which was at the counter where I was and why I not if it’s free. I then received court threats with a ridiculous fee and now they have escalated to court and cannot wait for this day . I will be speaking for everyone and this company need to be stopped they just prey on people and do not pursue things in the correct manner. I will be asking for the calibration certs for this machine as it will show the record of me signing in
They are scum and wish they all a miserable life as they just prey on people and are legal thieves basically. Shame on you
Crooks
Crooks. Charged a £60 parking charge for staying 43 minutes at Halfords retail store in Chatham Kent as a genuine customer having a battery replaced. The delay was caused by Halfords waiting for a member of staff to become available to fit the battery. The waiting time is limited to 30 minutes which is ludicrous in a busy store where there is a queue of customers waiting to have components fitted.
Dishonest and unscrupulous company
Paid to park at Wales National pool, Swansea.
Accidentally overstayed by 20mins due to sports event starting late and was unable to find a way to top up the parking at the time (it was 920pm, off peak, unattended and dark at the time I left).
Weeks later, I recieved the letter informing me of the parking fine, dated 4-5weeks earlier, by this point the appeal
Period of 28days had passed.
Tried to appeal anyway but a pointless exercise that has just ended up costing me more due to delaying payment.
Have now had to pay over £130 for a 20min overstay. Treated the same as someone who hadn’t paid for parking at all, no discount/discression for unplanned overstay.
Appeal process and any contact with the company is useless.
Have been made to feel like a criminal when it’s the company that are. I’m disgusted by them and their operating procedures!
So upset and distressed by the whole thing!
AVOID USING ANY CAR PARK OWNED BY THIS COMPANY
Parking Charge Number AT5000458…
Parking Charge Number AT5000458 (Vehicle: LB69CUX) I was charged GBP50 for parking at Waterloo Station. I was using a Service vehicle courtesy of Tesla. I have proof of payment of parking charge for less than one hour on my Revolut App. I appealed the charge and 27 days later received a reply that my appeal is denied and case closed because Tesla automatically paid the fine. I asked for 10 digit number for POPLA service twice by email and received no reply. I am unable to appeal this unjust and unethical action.
Swansea National pool - no spaces for customers
This company runs the car park at Swansea National pool - university gym. It is supposed to be for the benefit of users of these facilities, but is increasingly completely full of cars belonging to students going to the university and people going to work in the hospital and city centre. Presumably the pool and gym pay the parking company but are being denied business by customers being unable to park. The company should take steps to ensure the ability of sports centre users to park instead of permitting the world and his wife to take up all the spaces.
Criminals
While on holiday at Camber Sand with my partner and sister who is wheelchair bound we parked in the strand quay carpark using a disabled bay and blue badge, not thinking anymore of it we went to a local cafe for breakfast..weeks later we received a fine for £50 for not getting a ticket, when I appealed and informed them that we had parked in a disabled bay with our blue badge..our appeal was denied stating they do not give concessions to blue badge holders, then why have disabled bays?? except to con people who are already disabled into a false sense of being safe..this company are no more then criminals and lowlife scum!!
I had parked in Long Buckby Station car…
I had parked in Long Buckby Station car park and, in error, parked on this company's spaces instead of Saba with whom I had actually booked online. I didn't realise the car park was run by two companies! Only upon my return from my rail journey did I see the error of my parking situation. Having read the (unfavourable) reviews on here I called this company expecting a poor conversation and end result. I carefully explained my situation to Sylvia in head office (Kettering) and, to my surpise, she was most helpful and without much hesitation she agreed to waive any charge that might have been due.
A compassionate and caring response to a simple error for which I give 5 stars.
Sexist discriminating company
These lot don’t even deserve any ratings.
Parked at Halfords, shopped at Halfords, went across the road for some sanitary pads (I am a biological woman was on her menstrual cycle) came back and left within the maximum time of stay ( 30 minutes ) I left within 15 minutes. Got sent a penalty charge for parking at Halfords although I was a customer but was in need of important necessities. DISGUSTING COMPANY. I WILL be taking this further.
Terrible Company
Terrible Company. No communication. Tried to call them but it is not possible to talk to the human there. I went to their car park in Brighton. The payment machine didn’t work. It was also a few people there who could not pay as the machine didn’t recognise any cards or phone payments. ( Maybe problem with connection as the machine was switched on ). I left the car for 20 mins there. When I ws leaving the problem with payment machine was still there. After a week I received the charge notice of £100. As I paid within 2 weeks discount it cost me £60. I wanted to appeal but if my appeal is unsuccessful I have to pay whole amount! A little bit gangsta politics.
Be really careful I wouldn't use any…
Be really careful I wouldn't use any of theses car parks again.
We paid for a ticket in the Isca Place car park, Queens Street Exeter EX4 4JN.
A week late we had a £100 fine notice. Unfortunately my husband , who doesn't do online banking, was unable to check his account for 3 days , as no banks nearby. So we thought , to be on the safe side we should pay the reduced fee of £60.10. This as it turns out was a BIG mistake. As we had paid the fine , we then couldn't challenge it, (once we had had confirmation that the payment from his card was taken). We wrote to the head office and their argument was that the car was in my name and needed my authority. We sent the relevant authorisation and our reply today was that we must be guilty because we paid the fine.
They also said they checked records on all their machines and there was no record of us buying a ticket, yet it is on my husbands bank statement.
Therefore my advice is never use these carparks , over seen by Total Car Parks or if you get a fine just ignore it DO NOT PAY them anything until they have confirmed your payment.
Lock 'em up
Lock 'em up! You pay and don't keep the ticket indefinitely and then they pounce and claim you haven't paid. £1 pound parking and a £40 pound 'fine' collected. How can they continue operated this kind of scam in the UK? Beats me! SCUM.
Obviously fake fraud charge as doesn’t drive
Ok so how can my husband be charged for parking when
1. He doesn’t have a car
2. He can’t drive
3. He hasn’t left the house in 8 days due to illness
4. Gets the train to work
5. Walks to station and back
Have reported to bank as fraudulent
Awful!!The reminder you pay extra for…
Awful!!The reminder you pay extra for came 20mins before
Expiry time at least an hour before
Previous companies send text 1 hour before Expiry.
Not happy as we could not add extra time on via app and had to come back to car early.Awful and not cheap!!
Received an obviously fabricated…
Received an obviously fabricated parking notice from TPS Kettering stated I had overstayed the 90 minute max stay at Kidderminster Dunelm. Apparently I left the car park at 21.14 hrs. Dunelm Kidderminster confirmed the car park closed at 20.00 hrs on that day(29/4/24)
Appalling
The website states that Blue Badge parking is free at Long Buckby train station, I parked in the disabled bay and displayed my blue badge and they still fined me!!! Disgusting!!!
overstay by 17 minutes (10 min grace + 7 min overstay) and fine of £60…
overstay by 17 minutes and fine of £60 is seriously irritating. 5 or 10 quid is still okay but this is loot.
I wanted to park overnight from 6pm as…
I wanted to park overnight from 6pm as advertised on the signage but there is no option for this on the pay machine. Contact number is automated so no person to speak to and the option for 12 hours parking is only £12! It is not user friendly and NCP at least have an operator to resolve the issue!
I got a fine in a Halfords car park…
I got a fine in a Halfords car park from Total Parking Solutions, for less than an hour parked - I only went into the Halfords, nowhere else… and on a Bank Holiday Monday!
These guys are a money thieving operation… read the other reviews and try to never go near dealing with them!
Horrific company
Horrific company. The people working there should hang their heads in shame. Got a fine after car broke down in one of their car parks. Produced AA evidence to support but they were not interested. No customer care at all. It’s a shame businesses like this exist. No heart, no compassion, you should be ashamed.
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