Total Parking Solutions Opiniones 

Total rip off. Parked for Christmas lighting after hours and they still issue a PCN.
Surely, the penalties are to ensure that there is parking during shop/business hours, BUT after hours its just a money making scam.

Let’s get the matter of any parking company business straight. They are acting on behalf of whoever is paying them to manage the land cars are being parked upon. If you notice in the photos of evidence, they will add the legal contact that’s on display that you agree to by parking your vehicle on ‘their’ property. (Not the car parking management company). Personally I’m of the opinion that charging people to park at hospitals, including hospital staff is morally wrong & a huge social injustice. The very fact that millions of pounds of public money for the NHS in terms of people not being able to access their appointments by NOT being able to find/access a suitable parking space (being turned away ‘cos they are late) again is wholly unacceptable & I’m sure in this respect there will be some people will have missed ‘important’ life saving diagnostic appointments due to not being able to park/ missing an appointment due to parking issues. Call these companies what you want, but they are just doing their job - It’s whoever owns the land that should be targeted - it’s those people that are profiteering from the car parking charges, the management companies just get a cut from the fine. So…… who owns the car parks at the hospitals ?… Was the land sold off to an unscrupulous private company (maybe a deal made for building/ maintenance works to the hospital ?) - I’m more than aware that legislation to address the exorbitant fines and underhand tactics used is due to become law, but if the green paper is the final draft then I’m of the opinion the new legislation does not go far enough and leaves far too many loopholes for the underhand/ untrustworthy car parking companies to operate. As for TPS - well done - you did your job - you’ll get your cut from the proceeds of the fine/ transaction. Just to let you know that I got my diagnosis, had to park where I did as there was nowhere else ( I’d driven around for a good 15 mins - making me 30 mins late for the consultants appointment - luckily they saw me & didn’t cancel).
Whatever is happening at Pinderfields Hospital car parking needs urgent review & action. It’s clear that demand is not matched with capacity, so inappropriate ( notice I don’t use the word illegal) parking is inevitable. Therefore increasing the numbers of PCN’s as NHS customers really don’t have much choice if they want to keep their appointment.
I notice that there are no replies to any other criticisms or praise (I know there isn’t any) - however it would be nice if you could reply to this positive criticism of the service you provide in order to allay a lot of misconceptions that you don’t care, are just cash orientated leeches on society and you don’t recognize the human element to the business you’re in. Can anyone provide evidence of a successful appeal where you’ve listened and held your hand up and declared ‘SORRY’ we got it wrong on that occasion ( with the added usual of ‘lessons have been learned’. So TPS please feel free to discuss & leave a comment to my review, tell me I’m misinformed, misguided or telling untruths. I look forward to your comment(s).

Merry Christmas you dirty thieving Scrooge inspired money grabbing filth
Choke on your turkey

Atrocious! If I could give zero star, I would. How can you justify giving Hospital Staff parking tickets? We are there to provide a valuable service to our patients. Just unfair! And, you deface our windscreens with your sticker. You should be ashamed of yourselves.

Pity can’t give no stars. This company is nothing more than a progression from the clampers they used to be. They are there purely to cause misery while their boss lives it up… staff are obnoxious to the extreme, and NO I’m not paying, you made the mistake not I. Was over 200 miles from where you said I was and a totally different vehicle. Doh!

Parked in Boddingtons Manchester, always parked here but now it’s all automated. Put in right ref, paid right fee. Bank statements and texts messages received to say payment received yet we still received a parking charge notice !! Will update as just sent in appeal 😡

UPDATE
Surprise, surprise they found our payment. No apology or anything just a bill for £20 so recoup their costs for getting our details from DVLA. If it was t for belong the lead up to Christmas and me being a worry wart I would have contested this payment but we couldn’t be bothered with the hassle over the Christmas period and paid the £20. We will never, ever park there again and have done so for about 15 years. We are now also reluctant to head to Manchester City centre and park up. We’ll either catch the train or go elsewhere.

I found this online

Do I have to pay a Parking Charge Notice from Total Parking Solutions? You might end up having to pay a PCN from Total Parking Solutions, but the money only has to be paid when a court order has been issued. These are not real fines like a Penalty Charge Notice.

Bandits! Parked opposite hospital in Kettering. Pay machine in car park was broken. Used an app to pay but mistakenly paid for the wrong car. They imposed a £70 fine. I appealed, explaining what happened and proving I had paid for a parking space (just the wrong reg). They allegedly went through an internal appeals process and found a fine was still necessary and advised debt recovery would begin if not paid. No attempt to pay back the £2 fee I paid them that doesn't count! Crooks!

St Marys Hospital, Portsmouth.
Even one star is generous and so not deserving. Absolutely disgraceful company. I paid my parking fee at the end of my stay and am being fined for not paying! Despite proving my payment, via my bank statement, they will not accept this and state I breached my contract because I didn't key in my registration number properly and therefore my £1.50 fee, that I paid, could not be matched against a registration number on the machine. Be very careful, due to the issues I had keying in my reg number (Which I did twice and checked twice) the machine did not accept what I entered so took me through a different process asking me what time I arrived. I entered the time, it charged me £1.50 and I paid. Despite appealing this through the Ombudsman, it was rejected for the above reason, that it was my responsibility to enter correct reg details and now I have to pay a £50 fine. The machines should not be programmed to accept any payment without entering a reg number and should offer a number to contact if having problems. Absolute robbers!

What an awful company, business made from bullying and lies, not even the staff know how long there appeals procedure is letter says 28days and lady on the phone says 14days, you can’t speak to anyone about anything and they are rude and unhelpful. Appeal rejected even though it’s within the time frame. I will never visit another business using there services. They make paying for car parks hard by hiding machines and putting no clear signage up. Just a bunch of scam artists really, would be ashamed to work for this company

Beware, their machines are deliberately misleading so that they can get more money out of you by issuing a parking charge notice. My husband used their car park in Hamilton. The machine asked for £1.40, he paid with his card there and then. He got a parking charge notice because of part payment. If the machine asked for £2.80 he would have paid that. An appeal was sent to POPLA and TPS said that it was the visitors responsibility to calculate the price and use the arrow buttons on the machine. This was not clear when using the machine and my husband said that there were no arrow buttons on the machine. POPLA rejected the appeal because they said that my husband should have used the arrow buttons and was issued a ticket. He was not issued a ticket. TPS provided a blurry image of the parking machine with the buttons not visible so I can not see that as adequate evidence because the issue here is with how payment is collected. My husband does not dispute that he was in the car park and that he entered into a contract to pay. POPLA therefore has taken the side of TPS and it's not surprising as 59% of POPLA appeals are rejected. There are many people online advising of a similar experience with this car park which is a red flag. It feels that they have this sort of set up with a misleading machine to catch people out and it must be a nice wee earner for them. I will be warning others not to use this car park.

Worst ever company i wish they face any solicitor who can take them to court for their bullying and wrong PCN's.

Not surprised to see the appalling reviews following my experience. This is a vile scumbag company literally stealing money for a living. I thought I had correctly paid for my parking via phoneline and when I went through their appeal procedure it was obvious they completely ignored it and made me pay £60 anyway. Please tell all your friends and family to avoid this horrible, unethical car park operator at all costs. Sincerely hope they go out of business.

Hit me with a charge of £100 for getting one digit wrong when paying for parking on the app and then appealing. Not sure how these people sleep at night - hope their mums are proud of them.

Absolutely disgusting company.

Refused to accept an appeal after being 13 minutes late, taking into account the grace period set out by the BPA as my baby had a very upset stomach resulting in me having to fully clean and change him, resulting in me being late.

Nothing but money grabbers with no care or empathy. Will never give any business my custom if I see there signs in the car park.

The stack seaburn Sunderland
Paid at machine on my card . They took money out of my bank & still fined me

Update: I appealed to POPLA about their charge, and it was overturned, I pay nothing. If they get you, please complain, dont let them intimidate you into not appealing. They need to be stopped.
Original - I tried to use their car park, I couldnt find a way to pay, nor find the car parking attendant who is supposed to be there. I left after a few minutes. They claim they sent a PCN, which I didnt get, and now they are refusing to hear any appeals and demanding £120 aggressively. They are unscrupulous and nasty to customers, and fail to manage car parks effectively. Just in for the money.

I just think what you do is inherently evil and immoral. Not to mentioned you sent me a f ucking letter with two weeks of grace for reduced payment after the alleged incident, but I received the letter with one day to go on this period of grace you scumbags. £70 for 17 minutes of parking overtime - you are a f ucking joke

Emsworth Yacht Harbour Car Park
I parked and paid for 11/2 hours parking. Received a parking notice saying I had over stayed. The only evidence they provided was a photo of my car proving that I had parked there but provided no evidence of me over staying. I appealed without success.
This company is a scum company who operates on the basis of conning people out of their money.
Also they do not recognise the Ombudsman service for appeals.

Appalling company: fined me via a car hire company, without my knowledge, @AvisUK paid up on the basis of two blurry photos and a claim that I hadn't paid. I have the ticket. They say there is no appeal once paid. Customer service 'won't deal with a paid ticket', employee I spoke to unhelpful. Liars and cheats.