Total Parking Solutions Opiniones 

These company's are con artists out to rob as much money of people as they can. I genuinely thought I paid followed all the instructions but when I looked at my bank statement after receiving the damand for £100. they had not taken the money out my account. Why £100 fine when the parking is was £12 because there out rip as many people off as they can

Unfortunately I have to use one of their Car Parks occasionally. Recently I paid using the App as usual, however I have two cars on the App & I picked the wrong one by mistake. A few days later I received a £100 fine (£60 if paid within 14 days). I appealed the charge, sent them proof of payment & explained the situation. Any reasonable company would understand this issue. My appeal was turned down because we broke the rules, but as a gesture of goodwill they reduced the fine to £20 if I pay & do not appeal further. Incidentally, they point out that they have opted out from the Ombudsman's scheme. Obviously because they would lose time after time. I am disgusted by these people.

My case is no where near as horrible occurrences as the reviews listed. It is wrong, though, that a company can take over a car park used for years, privatise it and expect customers to read their scant notices around the site. The first case of over parking should be excused as requested and charges applied later on. It is also a discouragement from using the shopping centre they have taken over the car park for. No, they flatly refused. Sharks.

A friend of mine in his 80's was advised by his GP to drive himself to hospital- bad advised as he was having a heart attack. He sadly had to abandon his car in the ambulance bay and got taken in and admitted. The nurses called me up and asked me to move the car, which I did as soon as they called me, circa 6 hours later- but he had a ticket at this stage- and rightly so. He was parked incorrectly. I lodged an appeal, my friend was in hospital and not in a fit state to do this himself. He has no email account no mobile phone and was in critical care so unable to write. I lodged the appeal in good time. Today I have had a request to submit consent to liaise on my friends behalf, again no problem but this is needed in within 10 days. I am about to go away and wont be able to get him to sign any statement in that time. I called up to explain the difficult situation to be spoken to by an awful call handler who said to me , I am sure he can hold a pen, I am sure he can email in, I don't have to have customer services skills ( I didn't mention this) because I am in payments team, and she then promptly hung up on me. There was no compassion, helpful suggestions or even a solution to how an 80 year old man can remedy this himself.

I am horrified at the way she spoke to me and he would be extremely hurt if he knew just how uncaring she was about the situation. We are not trying to get out of anything, but think his circumstances are extreme. Simply awful company , I am amazed that they can work on hospital grounds.

Received PCN because I had parked in the Cricklewood Business Park in North London and had left my vehicle there for less than 2hrs to shop at the business park and shops outside the business park. The PCN stated that I had been observed by parking attendant using camera to leave the car park.

Although notices were displayed stating that the driver is not to leave the car park, I had assumed that the notices were purely stating the standard acceptable practice of limiting the time parked and not for the driver leaving the carpark. I appealed to TPS but was unsuccessful. I paid the PCN as I admit to leaving the carpark and did not appeal to POPLA but I have since been in correspondence with TPS including exhausting their complaints procedure in order to get from them the evidence that they had of me leaving the car park, particularly as they had implied that they had camera recording. I made a request under the Data Protection Act but they then stated that they do not hold images, but they rely on their parking attendant's witness statement. They refused to provide me with a copy of the witness statement. I wonder what TPS have to hide in their refusal to do so!

As TPS is a member of the British Parking Association, I asked them to investigate the matter as well as highlighting several breaches of the Code of Practice produced by BPA for their members to adhere to and which TPS had breached, including unauthorised surveillance of motorists. BPA have been absolutely useless in their incompetent and biased investigation which found in favour of TPS. This is hardly surprising as BPA is not independent and is funded by the parking control companies and has their interest in mind.

I intend to pursue this further - but motorists are advised that if they are taken to Court by this company then ensure that you have a copy of their witness statement and read it in detail.

I received a PCN from TPS from parking in a hospital car park in a disabled bay as I have a Blue Badge. Apparently you have to register your vehicle to avoid a parking charge which I didn't know about. I appealed, they said they didn't receive it, even though they acknowledged online that they did! No replies have been received from any email or letter that I have sent them, I don't have any choice but to pay their exorbitant escalated fee now. Robbing ba****ds!

Took our 72yr old, blind neighbour out and as she has a blue badge we displayed that on the dashboard. Got a parking charge notice from TPS and if paid in 14 days would be £40 or £70 if later. We appealed with copy of the blue badge but it was rejected. What is the point of having blue badges and disabled bays if mercenaries like these are going to rip people off. Something needs to be done about these companies to stop them preying on the old, disabled and vulnerable people like our blind 72yr old neighbour. It would break her heart to hear our good deed had cost us, we can never tell her but will know not to use parking run by these heartless thieves in the future 🤬

Absolutely unprofessional and disgusting company!

Legalised robbery. Charged £100 for over staying by 9 minutes because my daughter had to deal with an emergency at work. Letter giving me the ''final chance to pay at reduced rate'' arrived the day after the cut off date. Letter implied that it was 3rd demand, but no previous letter received and these are not the sort of things you stick at the bottom of your pending tray. Scammers masquerading as legitimate business people. These sort of scams sum up what is wrong with this country. Run by spivs for the benefit of spivs.

Disgusting company would give 0 stars if allowed. Windscreen wipers stopped working on van whilst raining, so stopped at Halfords to try and resolve issue. Apparently stayed longer than allowed fixing the issue so received a PCN through the post. Rip off scam artists. Every other review says the same thing. Company should be ashamed of themselves!

Sub human scum. Thieves.

Giving me a parking fine for parking at my gym carpark which I've been told I'm allowed to do! Been going to the gym for two years + and never forgot to put my reg in the parking system so I don't know why I would've that day. The gym confirmed i was in gym at the alleged time but they don't have access to the car systems. Joke of a company trying to charge extortionate amounts for parking in their "private carpark" they let other businesses use for clientele, which I am 🙄 I have appealed and over a week later still waiting a response. Doubt I'll get anywhere but they're trying to charge £40 for the hour I was in the gym! My monthly gym membership isn't even that much!

Atrocious Company! A zero review from me too..
I paid for parking by phone at the end of September for my 2 hours in Gorleston High Street Norfolk. Received a fine some 2 weeks later for £100. Appealed and sent proof of card payment. Heard absolutely nothing until a week before Christmas - a text message from debt collectors DRP Ltd demanding £170 !! - I was advised that i needed to pay or get legal assistance. According to the debt collection company a letter was posted and an email was sent out on different dates giving me the option to pay £20 as i apparently made an error inputting the registration number. I NEVER RECEIVED EITHER CORRESPONDENCE? I tried to contact Total Car Parks but they refused to discuss the matter and said it was now in the hands of the Debt Collectors. Due to the whole stressful situation i reluctantly ended up paying the Collectors a sum of £139.. Absolutely disgusting - I will never use Total Car Parks again. They must be making a fortune from
innocent people who key in their reg numbers incorrectly! Disgusting!

They keep sending a final demand for my my partner who died of cancer on the 10th January there is no phone number to inform them of this just a number to pay the fine disgraceful company

Lack of payment signs on entry. Full of potholes. No response to queries. Rip off. Avoid where possible!

I paid what I thought was the correct fee to park in there car park. I drive a small van no bigger than an average family car. Apparently the terms and conditions CLEARLY STATE!! that anything above an M1 class vehicle needs to Pay a higher fee. My small van should apparently pay the same fee as a minibus or motorhome. I have owned a small van for many years and have never experianced this before. I did not think I had to study in detail their small terms and conditions board. Pointless appeal process. Unable to contact the company. They hide behind the annonimity of the internet to conduct their grubby little business. Vile company so typical of what this government seems to be encouraging. Where are trading standards to protect us from these companies who seem to operate at the very edge of legality.

Total scam artists making lots of money out of gym clients! No empathy appeal process is waste of time . When will these greedy companies be called to account

We parked in Total Car Parks Isca Place queen street Exeter.
Please be aware to make sure you take a photo of the reg that you enter on the ticket machine and also keep your ticket for future reference. We did all the machine asked and it accepted it. Surely if only part of the reg was entered it would reject it. What a bloody nightmare.We paid for 3 hours parking and arrived back well within are time. A few days later we received a Parking Charge notice for one hundred pounds .
Luckily we had the ticket and sent a photo to them but they still fined us Twenty pounds . I feel there machines should be updated what a rip off.

Was issued with a parking charge notice for allegedly parking for 6 hours at a B&Q store in Inverness (I visited twice that day and the CCTV didn’t pick this up). Following an appeal the charge was cancelled “as a gesture of goodwill” 🤣🤣

Do not pay to use car park I’ve have 2 van windows smashed a 4 grand bike nicked and tools and no one’s seen anything it’s a joke had to repay for tools so everyone don’t pay just park for free just get this company disbanded as they are a joke