troocost.com Opiniones 

653
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The help and support I have received from Rachel Finnegan has been amazing, and everytime I have spoken to her she has always been pleasent and professional, and she actually comes back to you when... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our relationship manager is Beverly Unwin and she really does look after us. She chases our supplier when needed and provides information quickly

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been dealing with Cameron at Troocost for quite some time. He provides an informative and efficient service as well as ensuring we always receive a fair price.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Troocost’s team have helped me retain some hair while dealing with ’computer says no’ type of companies. In a bizarre marketplace troocost are a friend. Thanks to Amaryllis, Aaron, Gavin and Gabriel.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Sitio de comparación de precios

Escrito por la empresa

Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

653 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(653)

123 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lisa at Troo has been so helpful with…

Lisa at Troo has been so helpful with any issues we have had with our new energy account.

5 de agosto de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you for sharing how helpful the support from Lisa has been - we will have great pleasure in passing this feedback on to her.

Valorada con 5 estrellas sobre 5

Our relationship manager is Beverly…

Our relationship manager is Beverly Unwin and she really does look after us. She chases our supplier when needed and provides information quickly

31 de julio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you for this great feedback about the support you have had from Beverly - we are really pleased to see that you are getting prompt responses and a great service. It's what we are here for.

Valorada con 5 estrellas sobre 5

I have only just moved to troocost and…

I have only just moved to troocost and I have found them very helpful. Thank you

24 de julio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you for your feedback. We're pleased to hear that, since moving to Troo, you have found the team helpful and supportive. We appreciate you taking the time to share your experience and look forward to continuing to support you.

Valorada con 5 estrellas sobre 5

Rachel Finnigan is a credit to the company

The help and support I have received from Rachel Finnegan has been amazing, and everytime I have spoken to her she has always been pleasent and professional, and she actually comes back to you when she says she will, even if it is just to tell you that she hasn't heard anything yet.

Definitley a credit to the company.

28 de julio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you for your kind feedback. We're delighted to hear that Rachel has provided such excellent support. Her professionalism, friendly approach, and commitment to keeping people updated, even when there is no new information to share, are greatly valued.

We will be sure to pass on your comments to Rachel. Thank you again for taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Cameron Morris

I have been dealing with Cameron at Troocost for quite some time. He provides an informative and efficient service as well as ensuring we always receive a fair price.

28 de julio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you so much for taking the time to let us know how helpful and efficient Cameron is with managing your account.

Valorada con 5 estrellas sobre 5

Many thanks

Thanks again to Sonnie Terry & Troocost for the great work on our new site set up, greatly helpful, great price & extremely knowledgeable, it’s been a seamless process and amazing to have on hand in such a busy period, many thanks.

20 de mayo de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you for taking the time to let us know how helpful we have been in supporting with the set up of your new site. That's exactly what we are here for.

Valorada con 5 estrellas sobre 5

Troocost pilots through the maelstrom.Troocost’s team have helped me retain…

Troocost’s team have helped me retain some hair while dealing with ’computer says no’ type of companies. In a bizarre marketplace troocost are a friend.
Thanks to Amaryllis, Aaron, Gavin and Gabriel.

14 de julio de 2026
Opinión espontánea
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Respuesta de troocost.com

Delighted to hear Troo has helped preserve both your sanity and your hairline! While some companies seem determined to channel their inner "computer says no", we're glad we've been able to play the role of trusted friend in a wonderfully bizarre marketplace. I'll make sure Amaryllis, Aaron, Gavin and Gabriel get the credit they deserve!

Valorada con 5 estrellas sobre 5

Lisa Snowball - great adviser

Lisa has been a great support from the very beginning. No query was ever too difficult for her, and she was always willing to assist. She was easy to contact and consistently resolved our queries quickly and efficiently.

Lisa also helped us resolve several ongoing issues with our energy provider, including portal access problems and missing bills. Most importantly, she successfully secured approval for our Value Added Tax relief application and ensured that it was backdated where applicable.

We are extremely grateful for her support, professionalism, and dedication throughout the process.

13 de julio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you for your wonderful feedback. We're delighted to hear that Lisa's support, responsiveness, and dedication made such a positive difference. We're especially pleased that she was able to help resolve the energy provider issues and secure your VAT relief approval. I'll be sure to share your kind words with her — I'm sure she'll really appreciate them.

Valorada con 5 estrellas sobre 5

Seeking Energy Boiler upgrade grants

I was very impressed with the assistance I received from the company in seek opportunities for grants to upgrade our facilities. I have to say Beverly Unwin supported us through all the research

2 de julio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you so much for the lovely feedback about the support you have had from Beverly. It's great to see how this has benefitted you.

Valorada con 5 estrellas sobre 5

It has been a pleasure working with Anthony Heaton

It has been a pleasure working with Anthony as one of our trusted energy broker partners. Anthony is dedicated to finding the right solutions for his clients and always puts their needs first. His professionalism, integrity, and commitment to delivering excellent customer service make him someone we genuinely enjoy working with. As an energy supplier, we truly value partners like Anthony, who communicate openly, work collaboratively, and share our commitment to achieving the best outcomes for customers. Together, we’ve been able to help businesses secure energy solutions with confidence, and it’s always rewarding to see our shared clients happy with the results.

Thank you, Anthony, for your trust, your partnership, and the opportunity to work together. I look forward to many more successful collaborations in the future.
Alina

30 de junio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you for your kind words and continued partnership. We're delighted to hear about your positive experience working with Anthony and appreciate your recognition of his dedication to delivering the best outcomes for you. We look forward to many more successful collaborations together.

Valorada con 5 estrellas sobre 5

Great service

Beverly Unwin has been incredibly helpful with both the set up and advise for dealing with our old supplier.
Emails are always responded to within 24hrs

29 de junio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you so much for letting us know how prompt and helpful Beverly has been in dealing with your query. She will be delighted with this feedback.

Valorada con 5 estrellas sobre 5

Breath of Fresh Air

Troo have been a breath of fresh air compared to previous brokers we have used for our commercial venue! Amar has gone above and beyond in helping us out with some long standing issues with our energy provider. Would highly recommend as the customer service is great!

23 de junio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you so much for your kind words! It’s fantastic to hear that your experience has been such a positive one and that our team has been able to support you where it matters most. We really appreciate your recommendation and look forward to continuing to support you.

Valorada con 5 estrellas sobre 5

Consumption query

Beverly has been great in supporting us with our query.

19 de junio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you so much for letting us know about the great support you have had. Beverly will be so pleased with the feedback.

Valorada con 5 estrellas sobre 5

This company has been brilliant from…

This company has been brilliant from day one especially Lisa Snowball who we have been dealing with directly
She is a credit to the company courteous polite and professional nothing too much trouble
I would 100% recommend this company to anyone looking to save money on their business energy bills
Thank you Lisa

18 de junio de 2026
Opinión espontánea
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Respuesta de troocost.com

We’re delighted to hear about your positive experience, and we’ll be sure to pass your kind words on to Lisa. She consistently goes above and beyond for our clients, so it’s fantastic to see her recognised for her courteous, professional approach and dedication.
Your recommendation is greatly appreciated, and we’re so pleased we’ve been able to support you in saving on your business energy costs.

Valorada con 5 estrellas sobre 5

Amazing service from Sonnie Terry from…

Amazing service from Sonnie Terry, start to finish again, always here at the drop of a hat when we need her sorted all our, contracts, supplier issues, phone calls and questions for our Gas, Electric and water so helpful!

16 de junio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you so much for the lovely feedback!
We’re thrilled to hear Sonnie has been such a great support—always ready to help and making everything run smoothly. We’ll be sure to pass on your kind words!

Valorada con 5 estrellas sobre 5

Issue with supplier

We had an issue with supplier - Lisa Snowball went above and beyond to get the issue solved.

11 de junio de 2026
Opinión espontánea
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Respuesta de troocost.com

Thank you for sharing the positive experience you have had with us. We will pass this on to Lisa.

Valorada con 5 estrellas sobre 5

Lisa has been fantastic

Lisa has been fantastic, if there is ever a query she is there sorting it out immediately.

5 de junio de 2026
Opinión espontánea
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Respuesta de troocost.com

Great to hear how supportive Lisa has been with resolving your query. Thank you for sharing your feedback.

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