troocost.com Opiniones 

The Troocost team have solved both water and electricity contract retenders and supplier billing conundrums with ease and efficiency. My dealings in the last 6 months with Matthew O'Neil and Adam Holt have provided me with a light at the end of the dark corridor of utility contracts and their efforts have undoubtedly left our utility contracts in a much better shape then ever before. How they follow through all that small print is a mystery to me! They are absolute superstars!

I hesitated between 3 and 4 stars because after using Troocost to switch from Business Stream to an honest water billing company I continued to suffer stress as BS repeatedly ignored their obligation to refund the credit amount I was owed. Finally, however, Shannon Middleton stepped in and applied the necessary pressure to extract the money, which arrived on the last possible date (31 March), after almost four months' delay.

My experience with Kym Thorby is outstanding, quick to respond to emails, queries,& any other points that require help with.

Matthew O'Neil from CLA Energy Services has , once again, resolved my issues with our supplier in a quick and professional manner. Thank goodness I can contact a human who understands and acts immediately. Thank you Matthew

Kym was quick at checking the issue I had and gave me answers

Have always had a top quality service from Troo. They take the time to understand their clients' business needs and make sure all elements of the process are done correctly - from analysis, market testing, contracting and commencement. What sets them apart is when issues occur. They make sure the problem is addressed and hammered out to the client's satisfaction and offer an integration with suppliers that customers don't have that allows them to get early intervention and drive swift solutions. Cannot praise Rachel F enough for the support she has shown our organisation over the years.

CLA Energy Services have made renewing our energy contracts easy. Matthew O'Neil who has been our Key Account Manager has dealt with any queries with our new suppliers and followed up to ensure resolution has been to our satisfaction. So far, cannot fault CLA Energy Services.

Very helpful - Particularly Kym

Sonnie Terry has been an invaluable asset to our new site and full business set up, first energy, now water, I didn’t even know we were out of contract at first so helpful and she handled all the communication, constantly been on hand with updates to help us understand it all, I was at my wits end with the old tenants supplier she handled it with ease, cheaper water rates too nice one thankyou :)

Smooth swap over to a cheaper supplier. In a follow up email Shannon Middleton was very thorough and helpful.

Beverley was very helpful in resolving my query.

Beverly assisted me with my queries in a professional manner and kept me updated throughout, providing regular progress updates on how my queries were being handled

CLA Energy Services have made the process of switching our business energy tariff very simple and assisted in finding and validating the best deal. Thank you to Aaron Lee, Rosie Stoker and Jonathan Pullarp who all assisted with the move!

Sonnie Terry was really helpful for my business. Really happy thank you will use again

Beverly Unwin dealt with our query well and kept us updated with her progress. We managed to resolve the issue.

Matthew O'Neill has been a great support with getting our account details transferred due to a change in tenancy. It has been a drawn-out process and Matthew has been rigorous in chasing the relevant departments for progress updates. Many thanks for the support.

Brilliant service from sonnie terry at troocost she made everything so much easier for us getting us a new energy and water supply for our buisness she was really quick at responding to any emails or calls from us she was very transparent and got us a fair price she was very helpful and i will definitely use her again in the future

Fantastic support from Dan Daines and Chris Price, having moved office premises and taking on the existing energy plans we where recommended to Troocost - they helped us with a full and free review and have managed a switch of plans saving us over 30% per year against our current provider. Excellent service.

The service was followed up. good customer service.