Absolutely atrocious!! I can only imagine that all these people posting positive reviews have been sent my order. I have been waiting for the remainder of mine since 19 July - yep 12 whole weeks.... Ver más
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Absolutely atrocious!! I can only imagine that all these people posting positive reviews have been sent my order. I have been waiting for the remainder of mine since 19 July - yep 12 whole weeks.... Ver más
La empresa ha respondido
Really prompt reply time, friendly, helpful, answered questions in detail-finally got our coconut order-and WOW!! So glad we waited instead of getting a refund-my son is showering twice a day 🥹and sm... Ver más
I actually had to have my daughter order with her card as mine would not go through because of restrictions. Not sure if company is in another country or what. Would be way more convenient if you had... Ver más
I saw Manly being advertised on Instagram and decided to buy the product for my husband to try since it's a non hormone disrupting blend. Absolutely love this brand. It smells great and doesn't disrup... Ver más
I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly
Australia
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Ha contestado el 95% de las opiniones negativas
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I absolutely love your product and so does my son, thank you for making a product that is healthy.
Easy..love the product. Smells great without hormonal changing chemicals.
Really prompt reply time, friendly, helpful, answered questions in detail-finally got our coconut order-and WOW!! So glad we waited instead of getting a refund-my son is showering twice a day 🥹and smells delicious!! There are a few extra ingredients listed which I’ll be looking up, but we can’t wait for the tactical kit!
Like so many others we have tried repeatedly to cancel our "subscription" yet as other find we are charged again and again, after canceling and refunding a shipment you would think it is over, you would be wrong and the very next month there are the charges again and goods apparently dispatched. This time we are told that it is to late to recall the package so we will not be refunded the charges.
To call these subscription style tactics predatory would be an understatement.
Well Callum, lets see what Dept of Consumer Protection have to say about this sales technique.
Oh and as for the products, we have 3 boys, that is why we tried the products in the first case, TBH they are nothing different from similar off the shelf products, except being quite a bit more expensice.
(order No Provided)

Respuesta de Usemanly
I saw Manly being advertised on Instagram and decided to buy the product for my husband to try since it's a non hormone disrupting blend. Absolutely love this brand. It smells great and doesn't disrupt my husband's skin. Sometimes other named products have caused him to break out but Manly product haven't done that. Midnight oak is my personal favourite scent so far with body wash, close seconds are Fresh Forrest and Citrus Breeze. We like the shampoo and conditioner as well. Once my husband runs out of precious deodorants we will be trying the Manly line as well. We will continue to support this wonderful company 😁🥰
Manly didn’t have everything I wanted in stock. It took forever to ship. The bottles were way smaller than I expected. Great product, my son loves the scents but very expensive for what you get and have to wait for!

Respuesta de Usemanly
Would score 0 if I could.
Placed an order 3 weeks ago and still haven't received it.
The order was sent to incorrect address as admitted by Australia Post on the tracking portal.
Package was returned to sender. I notified manly and supplied screen shots. They agreed to resend order but have not done so as yet.
Now I receive emails from AI responding to my emails with generic responses.
I've also received emails asking if I like the products.
I've asked for a refund with no reply!!!
AI is not the future and manly need to respond with a human before I take this further.

Respuesta de Usemanly
I bought this for my grandson. I’m concerned about all the hormone disruptors found in everything. As a retired nurse this matters to me.
I would give 0 stars. Placed my order a month ago. Received nothing. Contacted customer support 2x, received no response back. Placing a dispute with my bank to get $ back. Horrible company that has no good customer service response. They dont communicate well with any issues. They leave you guessing, then gaslight you by the response they gave. (See below) Byer beware. Don't trust this company!!!
Order # 168543 email is with order # if I could post the 3 emails & exact order I would, however that is not an available option. No point in emailing them, they dont reply. Just contact your financial institution & leave a bad review to get a response.

Respuesta de Usemanly
I tried the product and it was very natural and accurate in description. I will suggest it to many to avoid the garbage other brands are pushing...
I am furious! I placed an order August 30th. We are now at day 30. I was being patient but now it’s been a month of no product. There have been no email or updates from Manly. I sent two messages to customer service and they only replied to one. They couldn’t give me a time frame of when my product would be ready to ship in their reply. For all I know it could be another 30 days at the rate they are going. So I then responded by asking for a refund. But it has been crickets. I even started looking up if this company was a scam because the overall experience has been so awful. I really wanted products that were safe for my son. I will be looking elsewhere now.

Respuesta de Usemanly
Website was easy to navigate. Ordering was easy.
Looking forward to enjoying this product..... Signed a loving mom aof a very energetic young man. 💙
I wanted to cancel the subscription and I received an email it was going ty o be delivered soon
The E Mail said 25-48 hour response to my call
Tue subscription was cancelled before delivery
Great customer service
Thank you
So apparently your company only answers people when they put a bad review so this is me shooting my shot and trying to get a response to what has happened to my order. According to the shop app my order has been delivered. No tracking what so ever; on a subscription so never before had problems; and now that I am having a problem I get no response except to receive a survey of how my experience has been when emailing the help email. There is obviously issues going on so how about some transparency to your original customers?

Respuesta de Usemanly
We keep receiving additional shipments. The first one we thought was a fluke as a previous shipment had been delayed. When we received an email about an order preparing to ship less than two weeks later, I skipped the order using the button in the email, received confirmation that the order had been skipped and then received an additional email two days later that the items had shipped. When I contacted manly they wrote back that they ‘understand why I believe I cancelled my order’ but I didn’t cancel the order that was preparing to ship, but in fact cancelled the next one which was scheduled to be shipped before the end of the month. My subscription was set up to ship two sets every two months. Why they were sending me shipments twice a month doesn’t make sense. All in all, we’re ending the subscription. Too much of a hassle. Subscriptions are supposed to make life easier, not require constant babysitting.

Respuesta de Usemanly
I buy your products for my teenage grandson. He absolutely loves the body wash. He ask me to order him, the shampoo and conditioner, and I also told him you have deoderant yes we ordered it to. I wish you had other scents in shampoo tho. He loves your products ,but it's quit expensive 18.00 for a bottle of wash or shampoo, or deoderant is very expensive. Do you ever run sales. I would buy it more often if you did.
Also can you make it easier to order the site is confusing, and difficult to maneuver.
Ordering was Easy and full of information.
Easy to order and can't wait to try the new product for my son.
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