Usemanly Opiniones 

755
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely atrocious!! I can only imagine that all these people posting positive reviews have been sent my order. I have been waiting for the remainder of mine since 19 July - yep 12 whole weeks.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I actually had to have my daughter order with her card as mine would not go through because of restrictions. Not sure if company is in another country or what. Would be way more convenient if you had... Ver más

Valorada con 5 estrellas sobre 5

I saw Manly being advertised on Instagram and decided to buy the product for my husband to try since it's a non hormone disrupting blend. Absolutely love this brand. It smells great and doesn't disrup... Ver más

Valorada con 5 estrellas sobre 5

My grandson loves this body wash he has been using it for quite some time, also loves shampoo n conditioner. His younger stepbrother is apparently fond of it as well, I will have to get him some. I... Ver más

Información sobre la empresa

Escrito por la empresa

I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

755 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 95% de las opiniones negativas

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3,9

Todas las opiniones

(755)

662 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quick and easy to see products…

Quick and easy to see products available with details about each. Good quality deodorant, body wash, shampoo and conditioner at reasonable prices and without nasty additives or chemicals.

16 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Arrived yesterday super fast postage…

Arrived yesterday super fast postage and packed well my grandson used it last night and said he loved it and the smell was great he said his skin felt so much nicer after using it we got the citrus one and about to order more for my other grandsons

14 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered product a month ago - still not shipped yet

Ordered product a month ago hasn't been shipped yet.
Order was placed on August 16th. Sent multiple emails with no response.
My subscription renewal was going to be charged before I even received the first product. I was really looking forward to my son being able to try this product before Middle School. I want my money back, and I am about to file a claim with my bank to get a refund since the merchant has refused to respond to me.

15 de septiembre de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Vivian

We’re very sorry for the delay and understand how frustrating this has been, especially when you were looking forward to your son trying the product before starting Middle School.

Our team replied to your email with information about the stock shortage, and we also sent updates regarding the shipping delay. Unfortunately, those messages may have been filtered into your spam or junk folder. We sincerely apologize that you were left feeling unanswered.

Please reply to our latest email so we can resolve this immediately. We’ll be happy to provide a refund or arrange shipment using the products currently available in stock, depending on your preference.

Regards
The Manly Team

Valorada con 1 estrellas sobre 5

Almost a month since order and has not shipped

I ordered 25 days ago and contacted Manly regarding the delay. I was told some of the scents I chose were backordered and expected back the following week. Well 2 weeks after that still has not even shipped yet. Weird thing when I look at the same product and scents i chose they advertise recently restocked but I have seen nothing. Their site is hard to use, misleading and different prices depending on the platform you use to get to it (ie Facebook, Instagram, ect) I really hope the products are great, will I ever know? Maybe, maybe not. I signed up for a monthly subscription so I have no idea how that will work will they delay the upcoming orders, send all at one time? I would put money on it they charge my card and who know when I will see the product. Will update review if anything changes.

**Update** I received an email from Manly,

"Thank you for following up. I’m very sorry that your order has still not shipped after nearly a month, especially after the previous updates did not provide a definite date.
I’ve contacted our warehouse again to ask why order #156777 remains unfulfilled, as the products have been restocked. I don’t want to give you another uncertain shipping estimate, but I’ll share an update as soon as I receive a response.
Your order remains confirmed and active. Once it is dispatched, you’ll receive a shipping confirmation email with tracking details."

So still no resolution, no real answers and no product so I still am in limbo.

2nd update**
I have been contacted by two different reps both had no timeline, answers only apologies. I asked if the part of my order that was in stock could be shipped and the rest shipped when it became available. That question was not addressed or answered. I just got another response today saying the deodorants are. Ow in stock but they have no idea if my order will be fulfilled or when I might receive my order. Honestly how can they operate like this? Hoping for the products to be everything they promise but I can't imagine myself ordering again with this type of operation.

**3rd Update 39 days after order I received a tracking number. So If all goes as planned should have the 1st box of my monthly subscription 44 days after ordering.

17 de agosto de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Nicole.

We’re very sorry for the delay and understand your frustration, especially after receiving conflicting information about the availability of the scents you selected.

We have contacted our warehouse to determine why your order has not shipped and have marked the matter as a priority. Our team has also emailed you about this issue. Please reply to that email so we can assist you directly and provide an update as soon as we hear back from the warehouse.

We will also review your subscription to ensure the upcoming renewal is handled appropriately while your first order remains unresolved. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this.

Regards
The Manly Team

Valorada con 1 estrellas sobre 5

Non delivery and no response to emails

I’d love to be able to say something about the product. But almost 2 weeks since ordering and it hasn’t been sent yet. Have emailed twice with no response outside of the automated ‘we will get back to you within 24-48 hours. Which hasn’t happened either. Very close to putting in a refund claim for non delivery

1 de septiembre de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Shirley

We sincerely apologize for the shipping delay and for not responding within the promised timeframe. We understand how frustrating it is to wait almost two weeks without a clear update.

Our team has now sent you an email so we can resolve the issue with your order directly. Please reply to that message at your earliest convenience, and we will be happy to assist you with the available resolution options.

We’re very sorry for the inconvenience and the poor experience you have had.

Regards
The Manly Team

Valorada con 1 estrellas sobre 5

Extremely dissatisfied

I ordered about 2 months ago and it still has not even shipped. I reached out to cancel my order TWICE and they just told me to be patient and gave me a coupon code for a subsequent order. It still hasn't shipped and I doubt I'll order again. Ridiculous. 100% would NOT recommend.

ADDITIONALLY, I was signed up to subscribe and I cannot access a way to cancel so I was just charged on the 13th for a second order when I haven't even received the first!! WTH! They claim they will refund me but now I'm seeing a second charge?? HORRIBLE.

14 de septiembre de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Linda

We sincerely apologize for this experience. Waiting nearly two months without shipment is unacceptable, and your previous cancellation requests should have been addressed directly. We’re also sorry that offering a coupon did not resolve your concern.

We have sent you an email and escalated your order for immediate review so we can complete the cancellation and refund process. Please reply to our message if any additional information is required.

We understand your disappointment and sincerely regret the delay, poor communication, and inconvenience this has caused.

Regards
The Manly Team

Valorada con 5 estrellas sobre 5

I purchased the product as a gift for grandson

I purchased the product as a gift for my grandson who was starting to get acne and heading into 'stinky boy age" having raised 2 boys I knew that timeline was rushing in.
My son father of grandson rang me saying his son wanted him to get more product for him as he likes it plus his acne has near but gone.
I passed Manly details on to buy directly now.
My job is done! From all accounts every one is pleased

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordering was easy

Ordering was easy . Had a cart seting for a while and was never pressured to buy it befor it was gone. I am looking forward to trying products we ordered.

14 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They block freedom of speech

The advertisements are blocking complaints area about the advert. I would never recommend any company that blocks freedom of speech.

15 de septiembre de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Theresa,

I’m sorry to hear about your concerns regarding the advertisements and comments. We don’t want anyone to feel that their feedback or concerns are being ignored or intentionally prevented from being shared.

We take all feedback seriously, including criticism, and customers are absolutely welcome to share their experiences with us.

I’ve also checked your order and can confirm that it has already been delivered. If there are any concerns with the order or products you received, please reach out to our team directly and we’ll be happy to assist.

Callum
Founder, Manly

Valorada con 1 estrellas sobre 5

Ordered two weeks ago and there's not…

Ordered two weeks ago and there's not any information on shipping at all. I have reached out to customer service and I'm still waiting for a response. Don't waste your money or time.

14 de septiembre de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Katie

We sincerely apologize for the shipping delay and for not responding sooner. We understand how frustrating it is to wait without receiving any clear information about your order.

Our team has now replied to your email so we can assist you directly and resolve this issue. Please check your inbox, as well as your spam or junk folder, and reply to our message if you need any further assistance.

We’re very sorry for the inconvenience and the disappointing experience.

Regards
The Manly Team

Valorada con 1 estrellas sobre 5

I placed an order on August 25th

I placed an order on August 25th , have still not received it! I am starting to think this is a scam!!! Said it would be here on September 2nd, it's now the 14th and still no order! Bought the bundle and feel like they just took my money. Was looking forward to seeing if it worked for my son! Now again thinking its a scam

14 de septiembre de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Stephanie

We sincerely apologize for the delay and the lack of timely updates. Your order was affected by an unexpected stock shortage, and we’re very sorry this was not communicated more clearly.

Our team has sent you a message so we can assist you directly and resolve the issue with your order. Please check your inbox, including your spam or junk folder, and reply to our message so we can take care of this for you.

We apologize again for the frustration and inconvenience this has caused.

Regards
The Manly Team

Valorada con 1 estrellas sobre 5

Took my money didnt ship product

Placed order in august was told it would arrive by Sept 8th. NOTHING! Sept 8th has gone by. they havent even reached out to inform me there may be a delay. Contacting support with order number over 48hrs passes they send an email asking for order number that was clearly mentioned in contact information so I provide it again only to wait again 48 hr with zero reply. Unprofessional. Untrustworthy.

30 de agosto de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Natalia

We sincerely apologize for the shipping delay and the poor communication regarding your order. We understand how frustrating it was to be given an expected delivery date, receive no update when that date passed, and then be asked to provide information you had already shared.

Your order was affected by an unexpected stock shortage. Our team has now sent you a message so we can review the available resolution options with you directly. Please check your inbox, including your spam or junk folder, and reply to our message so we can take care of this for you.

We’re very sorry for the delay and the disappointing experience.

Regards
The Manly Team

Valorada con 5 estrellas sobre 5

Flight of testers, please!

While I was hoping for a sample pack to test out the four different scents, my boys love them all, and we could not be happier with the product. The ordering process was smooth, and packaging was done well. Here’s to hoping for more balanced hormones!

13 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Here's an idea Callum from Manly

Here's an idea Callum from Manly - maybe stop advertising until you can deliver your products.
All of your apologies are hollow until then.
You seem a little out of your depth.
We ordered early August and have the same experience as all the other one star reviewers.
No point having a great product if you can't support it with a well run business model.
You just end up being labelled a scam, which is a shame.

14 de septiembre de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Larissa

We’re truly sorry for the delay and for letting you down. Our deodorant hasn’t arrived at the warehouse yet, and we currently expect it may take another week to arrive. We know you’ve already been waiting, and we’re sorry we can’t give you a confirmed shipping date yet.

We completely understand if you’d prefer to cancel your order. Please reach out to our support team so we can help you directly. Thank you for your patience, and again, we’re very sorry for this experience.

Regards
The Manly Team

Valorada con 1 estrellas sobre 5

I ordered 6 weeks ago and I am still…

I ordered 6 weeks ago and I am still waiting. I emailed after two weeks and was emailed back saying there were supply issues but a new shipment had come in and they were busy sorting my order. 4 weeks later still nothing and no communication whatsoever. It is hard to follow up because I also received no confirmation email of my order - I only have the paypal receipt. Starting to feel like I have been scammed! Deeply disappointed.

14 de septiembre de 2026
Opinión espontánea
Logotipo de Usemanly

Respuesta de Usemanly

Hi Karla

We’re truly sorry you’ve been waiting six weeks, especially after we told you your order was being sorted. We also failed to follow up with an update, and we understand why the silence and missing confirmation email have left you worried.

We need to check your order before we can explain what’s causing the delay. Please contact our support team privately with your PayPal transaction reference so we can locate it and give you a clear answer.

If you’d prefer to cancel for a refund, we completely understand and will be happy to help. You shouldn’t have had to keep chasing us, and we’re very sorry we’ve let you down.

Regards
The Manly Team

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