Very quick service and great choice. Only criticism would be time spent trying to see which sets are compatible with others as selection so broad. Bought set of Pukka foolscap coloured Box Files to s... Ver más
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Very quick service and great choice. Only criticism would be time spent trying to see which sets are compatible with others as selection so broad. Bought set of Pukka foolscap coloured Box Files to s... Ver más
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It took a while to re-register - I am a returning customer - after 15 years. My first order was delivered 2 days after it was supposed to be. Waited in all day - received an email 6.40 pm stating item... Ver más
Great service - I bought a great item at a discounted price which was promptly delivered at no cost. I found out that it was not going to be needed after all so contacted Viking to arrange return an... Ver más
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We've been using Viking for our office supplies for some time now and couldn't be happier with the service. They are always happy to price match wherever possible, making it easy for us to get great v... Ver más
La empresa ha respondido
Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business! An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered! Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.
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Reino Unido
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Good price, but adding 'insurance' without being asked was very annoying and underhand. I have a strong dislike of this kind of sales tactics, so won't be using again.

Respuesta de Viking Direct
Promptly and safely received the stationery exactly as ordered.
(Slight issue in that I didn't read the full info on one of the items - but that's my fault!!)

Respuesta de Viking Direct
The original delivery was delayed and a day later cancelled, as the package was damaged. This order was refunded. The re order was placed in the basket and delivery was not charged so I paid again for the product. Next day delivery arrived good but left on doorstep and not signed for. The packaging was damaged and wet. The product had leaked because the tops were not fully tight and obviously not kept upright.

Respuesta de Viking Direct
Great choice of office supplies, reasonably priced and delivered the next working day!

Respuesta de Viking Direct

Respuesta de Viking Direct
Ordered one day delivered the next, as well as a good price.

Respuesta de Viking Direct

Respuesta de Viking Direct
Always have the stationery needed and very efficient delivery service.

Respuesta de Viking Direct
Order and delivery was fine, done the job I paid them to do.
Endless requests for reviews and feedback put me off using them again.

Respuesta de Viking Direct
First time I used Viking. Fair prices and good communication from order to delivery. Will use for my future requirements

Respuesta de Viking Direct
Everything is great expect the delivery. You never know when the driver is coming to deliver. They say they can't leave the parcel/s even if you authorise it which makes it very difficult to manage. My last delivery they attempted 3 times to deliver - this could have been avoided. The cost of re delievery and impact on the environment could have been managed better.

Respuesta de Viking Direct
In this world of multiple buying platforms, avoiding this one will be of benefit to you.

Respuesta de Viking Direct
I have only been using Viking for a couple of months but already I am well impressed. If I do an order before 5pm I get it delivered the next day. The invoices are clear, the prices are good. Discounts for ordering more than 1-2 products. The products are good quality and well packaged. I am very happy to recommend this Company.

Respuesta de Viking Direct
Online order was delivered in 2 days, impressed with efficient service.

Respuesta de Viking Direct
I ordered some boxes from Viking on the 21st of July. I am sitting here ont he 29th of July and they have still not arrived. I was told it was a problem with theor shipping comoany DX, however, DX say it was not their porblem.
Will I ever try to buy anything from Viking again? NO!!!
I am disgusted that they took my money for the goods and additional for the delivery fee.
I ended up having to buy box locally, and because I had run out of the time I had allowed for a parcel post to N.I. I then had to send it 1st class 'Special Delivery' for next day guaranteed delivery. It ended up costing me more than the purchase of 25 boxes and delivery fee...I am seething with th einefficiency of the Viking (disorganistion)

Respuesta de Viking Direct
I purchased goods from Viking to the value of £323.30. As I have done on many previous occasions, I accessed the Viking website via the Avios shopping portal in order to earn Avios on the purchase.
Based on the value of my order, I should have received 1,897 Avios, instead, only 350 Avios were initially awarded.
After I raised this discrepancy with Avios, those 350 Avios were subsequently withdrawn by Viking on the basis that the purchase had allegedly not met their qualifying criteria.
This decision appears inconsistent, as the 280 Nectar points associated with the same purchase were awarded and have not been withdrawn.
Avios reviewed the matter with Viking and informed me on May 27th that Viking had cancelled the Avios award because the purchase did not meet its criteria.
When I requested further information, I was told that, prior to completing the purchase, I had allegedly clicked through to another marketing website, thereby invalidating the transaction.
This is simply incorrect.
I did not click through to any other marketing website prior to completing my purchase.
I first raised this issue directly with Viking on May 27th and have followed up several times via both the online chat facility and email.
Despite these repeated attempts, I have received no substantive response - I even contacted a member of staff who had previously emailed me regarding a delayed delivery.
While she acknowledged my email, she advised that the matter was "nothing to do with them" and that I should take it up with Avios.
I did so, only to be informed by Avios that retailers themselves have the ability to approve or cancel Avios awards.
I relayed this information back to Viking, but once again received no response.
My complaint is therefore twofold: firstly, that Viking has cancelled the Avios award on the basis of an allegation that is untrue, and secondly, that Viking has repeatedly failed to engage with or respond to my attempts to resolve the matter.
I would appreciate a full explanation of why these Avios were withdrawn and a review of the decision to deny the 1,897 Avios that should have been awarded for this purchase.

Respuesta de Viking Direct
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