The crew and the pilot, Mike, were great. Really knowledgeable and helpful. Ashton Court is a great location to take off from. The flight was amazingly beautiful and Mike gave useful information and p... Ver más
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Consulta las opiniones de los clientes
The actual balloon flight was excellent however we had to meet by 4pm and did not actually take off until 5.50 which was a long time standing around. When we landed it took the crew at least 30 minu... Ver más
La empresa ha respondido
Chris and the team were really welcoming and friendly and made us feel so relaxed and filled us with confidence. We were involved in the whole experience from beginning to end. It was such a smoo... Ver más
Our pilot, Nobby, struck just the right tone. He was professional and highly capable; he related easily and naturally to his passengers. Timings were spot-on and the enforced change to our departure s... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de regalos
- también en la categoría
- Agencia turística de paseos en globo
Escrito por la empresa
Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
Información de contacto
Jesson House, TF3 3BD, Telford, Shropshire, Reino Unido
- 01952 212750
- customerservice@virginballoonflights.co.uk
- www.virginballoonflights.co.uk
4,6
Excelente
6 mil opiniones
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Very enjoyable had a fab time…
Very enjoyable had a fab time definitely recommend it to others thanks to David suttcliff for our great flight
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi David,
Thank you for the lovely review!
We’re so glad you had a fab time with David. He’s brilliant at giving people a lift....quite literally 🎈
We’ll pass your kind words on to him and thanks for recommending us! We really appreciate it :)
The Virgin Balloon Flights Team
Great all round experience.was booked…
Great all round experience.was booked for me by my daughters as a birthday present and what a present.Excellent pilot and ground crew made the whole experience truly truly memorable.i want to go again!
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Dave,
Your daughters certainly know how to pick a birthday present! 🎁
We’re thrilled our pilot and crew made it so memorable. Perhaps it’s time to start dropping hints for your next birthday! 😄
Thank you for flying with us and for leaving this awesome review!
The Virgin Balloon Flights Team
Simply amazing experience and one for…
Simply amazing experience and one for the bucket list
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Bill,
Bucket list officially ticked! ✅ We’re so pleased you had an amazing time with us!
Thank you for taking the time to leave this review and for flying with us!
The Virgin Balloon Flights Team
What a great day
What a great day. Stunning views, smooth take of and landing. Pilot Peter, Luke and Steve were all amazing. I would definitely recommend. 10 out of 10 and one ticked off the bucket list. 🎈
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Em,
A 10/10 and a bucket-list tick......we’ll happily take that! 🎈
Peter, Luke and Steve will be over the moon to read this review. It will make their day....and their heads bigger!
Thanks for flying with us and for taking the time to leave this lovely review.
The Virgin Balloon Flights Team :)
Virgin Balloon Flight over Bristol
It was an incredible experience from start to finish. Mike and his crew were very professional and informative. Even assisting inflating and packing away the balloon was a good experience. The price of the experience I thought was reasonable. Would definitely do it again.
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Roy,
Thank you for the fantastic review! 🎈
Mike and his crew will be thrilled and we’re glad you enjoyed the complimentary workout too! 😄
We’d love to welcome you back - you know where we are ;)
The Virgin Balloon Flights Team
Amazing experience (if you are patient!)
Really friendly team and amazing experience, with views across Bristol and Keynsham! Only reason it is not 5 stars is just how long it took to successfully go in a flight - not the company's fault as air ballooning is highly weather and wind dependent, but did mean it took us several months of booking, cancellation, rebooking to get on a balloon.
Otherwise can't fault the experience, thank you.
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Lee Ann,
Thank you for your patience while the weather made up its mind!
We’re sorry it took several attempts, but we’re delighted those views over Bristol and Keynsham made the wait worthwhile!
Thank you for flying with us and apologies we didn't quite make the 5 star mark. We really appreciate your kind understanding and patience through the weather cancellations.
The Virgin Balloon Flights Team
Professional
Professional, friendly team. Beautiful weather. Easy booking system and good communication when previous bookings couldn't go ahead. Thoroughly enjoyed the flight and experience
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi,
Thank you for sticking with us! 🎈
We’re so pleased the weather finally got the memo and you had such a lovely time!
Thank you for flying with us and showing that patience pays off!
The Virgin Balloon Flights Team
From start to finish we had a fabulous…
From start to finish we had a fabulous experience. Mark was extremely knowledgeable and put everyone at ease. The whole flight ran smoothly. We enjoyed every minute. The ground crew were also very friendly and efficient. Would definitely recommend.
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Mandy,
Thank you for the lovely review!
Mark and the ground crew clearly make quite the dream team although we’ll try not to let all this praise go to their heads! 😄
Thank you for flying with us!
The Virgin Balloon Flights Team
Respuesta de Virgin Balloon Flights
Hi John,
Thank you! Our ground crew are rather excellent, even if we do say so ourselves! 😄
Thank you for this review and for flying with us!
The Virgin Balloon Flights Team
A wonderful experience this morning
A wonderful experience this morning
The whole process was very slick from start to finish.GAVIN our pilot was extremely knowledgeable and took great care of us.Yes a truly fantastic experience.
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Steve & Sue,
What a lovely review, thank you! 🎈
Gavin certainly knows his way around the skies, and we’re delighted he kept you safe, smiling and fully informed along the way!
Thanks for flying with us!
The Virgin Balloon Flights Team
A great experience!
The whole process of booking was easy. The timings on the day were accurate.
The pilot and crew were lovely.
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Susannah,
Thank you for the lovely review! 🎈
We’re delighted everything went smoothly and that our lovely pilot and crew helped make your day one to remember!
We'll keep the basket warm for Round 2! :)
The Virgin Balloon Flights Team
We had a great pilot/crew This made it…
We had a great pilot/crew This made it the brilliant experience that it was .
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Elaine,
Thank you! 🎈
A brilliant crew really does make all the difference, although we think the balloon deserves a tiny bit of credit too! 😄
Thank you for flying with us and for this lovely review, we really appreciate it!
The Virgin Balloon Flights Team
Well organised and a fantastic…
Well organised and a fantastic experience gently floating across the countryside in the quiet silence of a balloon. Recommend to anyone
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi George,
Thank you for the lovely recommendation!
There’s nothing quite like swapping traffic jams for peaceful countryside views from the sky 😄
We're so glad you enjoyed your flight experience with us.
The Virgin Balloon Flights Team
My first air balloon flight
My first air balloon flight, and although it was cancelled on several occasions, when I finally got a good day for ballooning it was well worth the wait ,crew were excellent and informative, be prepared to muck in and help pack the balloon away ,after your flight.
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Anthony,
Thanks for sticking with us through the weather’s little tantrums!
We’re so thrilled you felt it was worth the wait and that you enjoyed the bonus workout afterwards! 😄
Thanks for flying with us and leaving this lovely review.
The Virgin Balloon Flights Team 🎈
What a fanatic experience
What a fanatic experience. Professional pilot made it very safe and enjoyable
21 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Marie,
A fantastic review, thank you! 🎈
We’re so pleased our pilot kept everything safe, smooth and full of sky-high smiles!
Thank you for flying with us!
The Virgin Balloon Flights Team
Lynn was extremely helpful and polite…
Lynn was extremely helpful and polite and dealt with my query quickly and to my satisfaction
18 de septiembre de 2026
Opinión espontánea
Respuesta de Virgin Balloon Flights
Hi Patricia,
Thanks for the lovely review!
Lynn clearly had everything sorted quicker than a balloon takes off 🎈 We’ll be sure to pass on your kind words, it will make her day!
Thanks again!
The Virgin Balloon Flights Team
Great flight with our disabled Son
What a wonderful experience for us and our disabled son. Our pilot Peter and his crew ( Keith and Mike) were very professional, understanding and adaptive in finding a safe, workable solution to enable us as parent carers to place our son in the balloon. Flight had a smooth take off and landing with the right mix of informative information, guidance and fun for the whole group, who had mostly not met before. Allowing our son to sit inside the balloon safely at the end as it deflated, showed understanding and compassion by the pilot and crew to my sons needs and likes. Great : flight, Virgin Team and wonderful experience. Everyone should have a Balloon Flight in their life time.
10 de septiembre de 2026
Opinión espontánea
Respuesta de Virgin Balloon Flights
Hi,
What a lovely review! We’re absolutely over the moon!
We’re so pleased Peter, Keith and Mike made the experience safe, comfortable and special for your whole family😊
We hope that you will all enjoy the memories for a lifetime!
Thanks again for flying with us!
The Virgin Balloon Flights Team 🎈
A really great experience
A really great experience. It was my first balloon flight, so I wasn't entirely sure what to expect, but it really couldn't have gone better. The weather was ideal, and the views were great (we took off from Pandy, near Abergavenny). All of the team were very good, and Nobby, the pilot, had decades of experience, which was very reassuring. Even the landing was gentle! We had one cancellation due to poor weather before the successful flight, but that sort of thing is beyond the control of the team. All in all, I'd recommend this to everybody.
11 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi Christopher,
What a fantastic first flight! Perfect weather, stunning views and a gentle landing, Nobby was clearly showing off! 😄
Thanks so much for the lovely review and recommendation. We really appreciate it!
The Virgin Balloon Flights Team
My balloon flight experience
Informative and professional all the staff working together to ensure a smooth and enjoyable balloon flight. I have already and will continue to tell friends, colleagues, relations etc of my very enjoyable flight
13 de septiembre de 2026
Respuesta de Virgin Balloon Flights
Hi,
Thank you so much!
At this rate, we may need to put you on the marketing team! 😄
We’re delighted you had such a wonderful time and really appreciate you spreading the word. Thank you :)
The Virgin Balloon Flights Team
Excellent customer service! Thank uou
A very helpful lady called Natalie helped me with my query with no problems at all. She was very pleasant and efficient. thank you so much
17 de septiembre de 2026
Opinión espontánea
Respuesta de Virgin Balloon Flights
Hi Alison,
Natalie to the rescue! :)
We’re delighted she had everything sorted in no time. We’ll make sure your lovely comments reach her, it will make her day so thank you! 🎈
The Virgin Balloon Flights Team
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