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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

1/5 because 0 isn’t available Do not trust this company They allow anyone to hire even those without a license or experience … They loaned out a vehicle to a driver with no experience and drove... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

These guys are great … very good value for money, professional, polite, great location in secure place where can leave own vehicle and take van back at whatever time of night and drop keys (gated i... Ver más

Valorada con 1 estrellas sobre 5

THEY ARE NOT TRUTHFUL Record of loss and inconvenience — My vehicle held for ~2 months, inability to pay for repairs until promised funds in lieu NEVER arrived, stress and unfair treatment.- They... Ver más

Valorada con 4 estrellas sobre 5

Reported one of their employees for using a mobile phone, whilst driving. Weren't in the least bit interested. This, despite them boasting about all the safety cameras that are fitted to their vehic... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de automóviles

Escrito por la empresa

Car, Van, 4X4, HGV, Dual Control & Refrigerated Vehicle Hire from VMS. Vehicle Rental Specialists in Stevenage, Sunderland, Tamworth & Warrington. Modern & Safe Fleet at Competitive Rates. Great prices great service.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

179 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 16% de las opiniones negativas

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3,0

Todas las opiniones

(179)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Perfect hire

Informative,helpful and understanding staff.
The whole rental from start to finish ran smoothly.
Cannot fault a thing immaculate vehicle and hire charge economically priced.
Will use again.

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great staff

Great staff, very helpful. Competitive price & very convenient to me as a local person.
The system had gone down & Steve went out of his way to arrange the booking at a different branch. I really appreciated the excellent service.

3 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have developed a very strong working…

We have developed a very strong working relationship with VMS Vehicle Rental over several years. We appreciate their responsiveness and attention paid to us as a customer. VMS Vehicle Hire’s internal processes and personal approach to business is truly a breath of fresh air. I would highly recommend their service

3 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scumbags

Scumbags - Iceland driver hit my car and drove away, leaving thousands in damages. Referred to VMS to handle the claim, who have ignored all contact from my insurer despite eye witnesses and photographs of the driver in question

22 de diciembre de 2023
Opinión espontánea
Logotipo de VMS Vehicle Hire

Respuesta de VMS Vehicle Hire

We’re sorry to hear about your experience. Please can you email us your registration and claim reference to TPC@vmsglobal.co.uk so that our team can look into this? - VMS team

Valorada con 1 estrellas sobre 5

Cant even give them a star dont answer…

Cant even give them a star dont answer your calls or emails and when due compensation nowhere to be seen all staff trained to avoid paying any money out! will be a day when no one will work for you or hire from you long term hire or business do NOT use i never write reviews but this will help alot of people out

8 de junio de 2023
Opinión espontánea
Logotipo de VMS Vehicle Hire

Respuesta de VMS Vehicle Hire


We're sorry to hear you didn't have a positive recent experience with us, we take feedback very seriously, please can you send us more information by email to Deborah.Briggs@vmsvehiclehire.co.uk so we can investigate and resolve this issue?

Kind regards, the Team @ VMS Vehicle Hire

Valorada con 5 estrellas sobre 5

Margaret McManus - Amazing Service

I recently dealt with Margaret McManus, who was truly amazing. We had an immediate requirement for a vehicle at short notice and had to be arranged before Christmas. Margaret managed to organise this in the space of two working days!

She made the full process straight forward and painless. Can't thank her enough.

20 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service.

We hired a van from this company for a house move.
Extremely proffesional attitude with helpful staff. Quality vehicle, clean and issue free.
Would 100% use this company again.

21 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

ULEZ Supporters…… avoid

Contributing to London Mayor, Sadiq Khan's awful ULEZ scheme by providing his camera vans. This company is immorally cashing in on the public. I cannot recommend this company - avoid.

1 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Van hire

Needed a van with no notice rung VMS, polite friendly staff had everything I required just so quick and easy and not a bad price. Would use again and tell friends and family too use them good easy location to get to with parking space.

13 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Contributing to London Mayor

Contributing to London Mayor, Sadiq Khan's awful ULEZ scheme by providing his camera vans. This company is immorally cashing in on the public. I cannot recommend this company - avoid.

11 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shame on u renting your vans for those…

Shame on u renting your vans for those helping install the ulez equipment and accepting dirty money. I will make sure no one will use your company whilst u r willing to help ulez.

9 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best experience hiring a vehicle

I hired a van from the Tiverton branch as I was moving into a property in the town. Easily the best experience I've had hiring a vehicle; great communication throughout, really good value for money, and excellent service from the staff. Would highly recommend!

26 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s time to decide if you want to be…

It’s time to decide if you want to be the kind of company that takes dirty money from a corrupt government that is using your vehicles to scam the public, or take a stand. Your true customers will soon be voting with their feet.

17 de octubre de 2023
Opinión espontánea

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