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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

1/5 because 0 isn’t available Do not trust this company They allow anyone to hire even those without a license or experience … They loaned out a vehicle to a driver with no experience and drove... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

These guys are great … very good value for money, professional, polite, great location in secure place where can leave own vehicle and take van back at whatever time of night and drop keys (gated i... Ver más

Valorada con 1 estrellas sobre 5

THEY ARE NOT TRUTHFUL Record of loss and inconvenience — My vehicle held for ~2 months, inability to pay for repairs until promised funds in lieu NEVER arrived, stress and unfair treatment.- They... Ver más

Valorada con 4 estrellas sobre 5

Reported one of their employees for using a mobile phone, whilst driving. Weren't in the least bit interested. This, despite them boasting about all the safety cameras that are fitted to their vehic... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de automóviles

Escrito por la empresa

Car, Van, 4X4, HGV, Dual Control & Refrigerated Vehicle Hire from VMS. Vehicle Rental Specialists in Stevenage, Sunderland, Tamworth & Warrington. Modern & Safe Fleet at Competitive Rates. Great prices great service.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

179 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 16% de las opiniones negativas

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3,0

Todas las opiniones

(179)

9 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Helping TFL with ULEZ SCAMera vans

Shame your supplying a fleet of ulez camera vans to tfl and mayor khant to extort the public with. Any company or people associated with this scam are the lowest of the low and must be named and shamed. What a vile contract you signed up to. You should be utterly ashamed!

15 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible amateur company

Terrible amateur company. Hired a van and it was covered in paint and broken eggs. Windscreen also cracked in several places. Maybe they're involved in some shady activities.

7 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They never answer the phone when you…

They never answer the phone when you press option 1. Instead it goes to answer phone. And when you leave voicemails they dont contact you back. When you press another option they tell you to call back and press option 1 because that is apparently the right department but it doesnt even exist

3 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrendous

Lack of Communication, delayed paperwork.
We have had ongoing problems for months and have been passed from one person to another and been told that our problems have been escalated to someone higher, each time we have been requested to send email trails and still nothing was sorted, vehicles were constantly off the road and there has been one problem after another.

5 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Vehicle hire with VMS Tiverton branch…

The customer service at the Tiverton branch was excellent. We were really pleased with the very competitive cost and quality of the vehicle we hired and how easy it was to deal with the documentation required along with the collecting of and delivering the vehicle back. We would definitely use this company again.

21 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They allow some food Companys to run…

They allow some food Companys to run vehicles that are not road worthy, i myself have driven a few the last 2 years.

3 de noviembre de 2022
Opinión espontánea
Logotipo de VMS Vehicle Hire

Respuesta de VMS Vehicle Hire

Hi there, thanks for the feedback. We pride ourselves on the quality of our vehicles and we would like to investigate this internally to discover how vehicles that were not road worthy were used. Can you please tell us which branch you hired the vehicle from please? If you could please email deborah.briggs@vmsvehiclehire.co.uk with this information, she can investigate further. Many thanks, VMS

Valorada con 5 estrellas sobre 5

VMS - ABSOLUTELY FIRST RATE SERVICE

Used VMS (previously Western Truck Hire) many times and the service has always been absolutely first rate. Always accommodated our needs, competitive prices, highly efficient and genuinely a first rate service. Cannot recommend them highly enough.

30 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

No issues

said they would give me a vehicle and they did, was delivered when they said it would be and collected when they said they would. vehicle was exactly what I asked for and it performed as expected. No issue with this company and would use them again.

22 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time customer

I recently hired a van at very short notice from VMS Bridgend.
Throughout the whole process the staff were helpful, friendly and professional, reasonable rates too..
I would definitely use them again and recommend them highly.
Thank you

31 de octubre de 2022
Opinión espontánea

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