Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service
La empresa ha respondido
Localización
Cambiar localización2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
I would like to express my sincere thanks for the truly professional service I received today. The salesperson, Nicole, was friendly and welcoming throughout, and showed great patience, reliabil... Ver más
La empresa ha respondido
Huge thanks to Ozzy who helped me out today! He was super friendly, patient with all my questions, and helped me pick the perfect airtime plan. Excellent service!
La empresa ha respondido
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Aberdeen Bon Accord
Escrito por la empresa
Información de contacto
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Reino Unido
4,6
Excelente
395 opiniones
Invita a los clientes a opinar
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Cristina was very helpful when getting…
Cristina was very helpful when getting phone upgrade
1 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aberdeen
Mel was so helpful in explaining the different sim card options!! She was able to assist me effectively and I left very happy :)
30 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Abbie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paul was very helpful and had great…
Paul was very helpful and had great customer service.
31 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Martin,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone has been going very badly for…
Vodafone has been going very badly for a very long time and more recently there is no internet and no phone signal. Customer service calls and there has been no improvement. In 2025, not having internet and paying for it is disgusting...
29 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hi there,
We’re sorry to hear about your experience. We understand how frustrating this must be, and we truly appreciate your patience. Please send us a DM with your details so we can investigate and assist you further.
Thanks again,
Vodafone Social Media Team
Cristina was nice and helpful
Cristina was nice and helpful, and better internet connection would come in handy too)
28 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hi Zhanna. Thank you for your review for Cristina. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolute rip ofI have been using Vodafone for my…
I have been using Vodafone for my mobile phone service for over ten years. I recently made two calls to the USA, one for 8 minutes and the other for 19 minutes.
For these two calls I was charged £87!
I rang the customer service which was a waste of time. This is brazen profiteering and I will be changing provider. I am very disappointed.
26 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Tim,
Thank you for taking the time to share your experience with the charges. It’s not the experience we wish to create for any of our customers. You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm, or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at vodafone.uk/3lCYUxW or on X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
New Phone
Cristina was very very good in explaining details about the new phone and contract.
23 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Steven,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Steph was fantastic today
Steph was fantastic today, helped me switch from sky and o2. Absolute pleasure to deal with
21 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Jenny,
Thanks for the lovely review and fantastic support for Steph.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Christina was lovely
Christina was lovely. She chatted and explained everything very well.
16 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Carrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana Verry helpful and professional im…
Ana Verry helpful and professional im verry apriciate for all helps ive got,and all explain what i get
11 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Tomasz,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, I was served and helped by Ana as soon as I walked in. Really helpful and determined to find the perfect package for my needs! Simply wonderful!
8 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Gustavo,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spencer was a great help with my…
Spencer was a great help with my phone!!!
6 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Beatrice,
Thanks for the lovely review and fantastic support for Spencer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cristina was a great help and sorted…
Cristina was a great help and sorted all the stuff for me
6 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Rebecca,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Ronnie and Melissa were extremely helpful and offered great advice and support. Nothing was too much trouble for them. Great efficient service and everything was explained in great detail. I would highly recommend Vodaphone for great service
26 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Karen,
Thanks for the lovely review and fantastic support for Ronnie and Melissa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’ve had an amazing experience with…
I’ve had an amazing experience with Derek & Cristina, who have been super helpful, kind and friendly. Thank you! 🫶🏼
24 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Alexandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Ana
Excellent service from Ana, came in to upgrade my phone and left with a great deal!
20 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Craig,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have hade amazing
I have hade amazing, quick help and service with Paul, Ronni. I’m a vodafon customer 16 years and this is the first time I hade a beautiful experience. They deserve pai raise. Love you guys
19 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Orsolya,
Thank you for your feedback. It's always wonderful to read such kind words about Paul and Ronni.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had some billing issues in my account…
Had some billing issues in my account and Derry and Paul helped me sort it out - thanks again, quick and helpful i will be back to upgrade on October ⭐️
13 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey Carmen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ana was fantastic
Ana was fantastic, found me a new deal and device. Great service as usual.
9 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hey,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Ana
Ana was extremely helpful getting my dad setup and entertaining my kids so they didn't get bored.
Thank you Ana
5 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Aberdeen Bon Accord
Hi Darren,
We really appreciate your wonderful review and the amazing support for Ana.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
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