Vodafone UK - Aberystwyth Opiniones 

159
TrustScore: 5 sobre 5

4,9

3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visiting Aberystwyth we had difficulty with a PAYG phone and needed the number to be transferred to our business contract with Vodafone. Mish and Richard in the Aberystwyth store proved most helpful... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 3 North Parade, SY23 2JH, Aberystwyth, Dyfed, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

159 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(159)

42.075 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent advice on picking the right…

Excellent advice on picking the right package and sim for my needs, saving me money. The online form for my details was filled in for me and the sim waa also fitted in my phone, so excellent service too!

28 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Jules,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went in to sort out a waterlogged phone…

Went in to sort out a waterlogged phone replacement. Tom was amazing, everything was sorted out quickly and professionally. We felt valued and well looked after. Toms knowledge of the products and packages available meant that we left the store happy and with exactly what we needed. Thank you!

20 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Gareth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic professional support from…

Fantastic professional support from Matt at your Aberystwyth branch in moving from EE. Got me exactly the right deal at a very competitive price. Everything went through without a hitch. Brilliant.

13 de agosto de 2024
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Tim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service and very helpful

Amazing service and very helpful. The adviser was new but very knowledgeable.

5 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Gary. Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

An easy 5 stars

An easy 5 stars. Excellent service from Matt, who upgraded my broadband for a better price, set up a new mobile contract and gathered my various redundant accounts into one. He was calm, patient, efficient and knew all the answers to my many questions and was willing to go the extra mile to make sure all this was a smooth process. Cannot praise him highly enough. Thanks Matt

1 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Anna,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excelente staff

Excelente staff: attentive, polite, knowledgeable and ready to help and answer any questions. I had a great time at the store and got myself a new phone and contract.

29 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Javier,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone Aberystwyth

Popped into the Aber store to see about an upgrade.
Dealt with by Maykayla.
Very efficient and very helpful.
Great service.

10 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Mark,

We love to hear it! Thanks for your feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Both Makayla and Michelle were great

Both Makayla and Michelle were great, friendly and polite!

10 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Thanks for your feedback for Makayla and Michell It's great to see they were so welcoming and helpful today 😊
Thanks, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

3 things sorted in an hour!

I was very happy with the service I received yesterday. Having been a customer for decades and always prefer to use the shop rather than phone, I was very pleased that I didn't have to wait, as Makayla was available immediately. I only had an hour, so didn't think I'd be able to sort all the things I needed to, but to our surprise, I managed to organise a new SIM for a tablet, new broadband package AND a new phone contract, hassle free and in the hour! Makayla was great, polite and efficient and everything went through very smoothly. Hoping that the switch overs will be as smooth too .

28 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi there,

We're delighted you had such a positive experience in store, thank you for taking the time to highlight what a great service you received. Thank you for choosing Vodafone!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Michelle was amazingly helpful

Michelle was amazingly helpful!
Very friendly and welcoming. Knowlageable about the products and offers! Perfect service!

18 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Megan,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good service at the shop

Very good service at the shop

15 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Rob,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Michelle was awesome ..

Michelle was awesome ... friendly knowledgeable helpful great skills ..tech and cistomer service.....couldn't have been better
THANK YOU

8 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Ali,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Total rip off,my daughter has a dd set…

Total rip off,my daughter has a dd set up and every month they take her money then send her a late fee of £5 and then she is unable to us her phone until she pays again.One month she had to pay three times.
She tries phoning up and they are useless because they say she must have had no money in bank which is ridiculous because her banking app and her Vodafone app says it's paid.
Never ever again will she use Vodafone.
She has paid £36 X4 in march but the person said on the phone that's correct.Think someone is lying when her bank statement says different

15 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed, especially when it comes to your daughter's account billing. This isn't the experience we want your daughter to have, nor the service that we strive for here at Vodafone. If your daughter still needs any help with this or would like us to look into anything further, please advise them to come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service in Aber

Had a really good experience when buying my new phone in Aber, all the staff were lovely, definitely going back in future

28 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Lu. Thank you for your review for Aber and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

CJ was great

CJ was great. Swift service and always handled professionally

24 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Simon,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thanks Matt!

Matt helped me sort out a new contract. He was super lovely and helpful and made the process painless, while also saving me money - win win!

10 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Sue,

Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Extremely polite staff ,and very…

Extremely polite staff ,and very professional as always.Was not rushed into making decisions regarding my upgrade.The manager CJ went above and beyond to assist me with my decision.He his a credit to your store in Aberystwyth, very knowledgeable and friendly. Would highly recommend..Many thanks Vodafone Aberystwyth

6 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Darrin,

Thank you for reviewing and sharing your feedback for CJ. It's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding service from Calum

Outstanding service from Calum, in Vodafone Aberystwyth. He was knowledgeable, patient and extra helpful in helping us to make a purchasing decision for a new iPhone and a Vodafone plan.

23 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Elena,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Welcoming

I recently visited the store as i was due an upgrade, All of the staff are very knowledgeable and helpful, Thank you Vodafone Aberystwyth again

24 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Popped in for an upgrade enquiry

Popped in for an upgrade enquiry, Nicola and the team in Aberystwyth were fantastic.

13 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Caitlin,

Thanks for your review for our Aberystwyth store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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