Vodafone UK - Aberystwyth Opiniones 

159
TrustScore: 5 sobre 5

4,9

3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visiting Aberystwyth we had difficulty with a PAYG phone and needed the number to be transferred to our business contract with Vodafone. Mish and Richard in the Aberystwyth store proved most helpful... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 3 North Parade, SY23 2JH, Aberystwyth, Dyfed, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

159 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(159)

42.200 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great staff

Matthew was brilliant and made the switch over very comfortable 👌

11 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi P Lewis,

Thanks for your 5-star review for Matthew. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Excellent Stsff made all the difference

I found the Staff more important than the company itself in my experience today. Matthew and his Manager went above & beyond to help me with my decision making. I’m certain without their courtsey & knowledge I would not have made a purchase today so thank you very much !!

17 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Paola,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very committed staff members

Very committed staff members. Broad knowledge of all available options. It was slightly chilly. My pregnant wife did find it cool with the door open. Many thanks.

17 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi James,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Always found the staff here to be…

Always found the staff here to be really helpful and nice, never anything they can’t sort out

8 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nicola at the store is a fantastic help…

Nicola at the store is a fantastic help as always, fantastic advisors, always on hand ready to help

13 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Leslie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The staff at Vodafone Aberystwyth

The staff at Vodafone Aberystwyth, Cj and Nicola are a fantastic help to all and us

13 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey David,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Well mannered staff

Well mannered staff, Callum especially was brilliant

12 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Kieran,

Thanks for your review for Callum. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 1 estrellas sobre 5

Worst service ever

Absolute rubbish for broadband. My contract ended I gave them the correct notice and they keep demanding money.
They claim in 1 email the contract is still running and increased the price to almost double. In another email they claim I have take out a new contract and want full payment to cancel (best part of £1000).I spent all morning trying to sort it out online and on the telephone. I got passed from 1 department to another, then they said its all sorted and put me through to refunds who just cut me off after over an hour. No one called me back. I have emailed them and asked them to contact me but they haven't.

1 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Barry,

I do apologise for the issues you've faced when cancelling, we would like to take a look over your account to see how we can help. If you could please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to assist.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Made a trip into Aberystwyth branch…

Made a trip into Aberystwyth branch today and was served by the most pleasant and helpful young lady. Sorted my contract out. Most definitely better than talking to stranger on phone. Need help definitely go there

3 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Morgans,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Staff were very helpful

20 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi there,

Thanks for reviewing and sharing your feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nicola gave brilliant advice on my…

Nicola gave brilliant advice on my problems and made my experience in store fantastic and easy to understand, thank you very much

16 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi MrsDilysJones,

Thanks for your lovely review for our Nicola. Thanks for sharing. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Excellent service today from staff in…

Excellent service today from staff in store. Helpful and informative.

15 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Karen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, very friendly and efficient 👍

22 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Ali,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from CJ in the Aber…

Great service from CJ in the Aber store. Helpful as ever :)

8 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Menna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The end to end sales experience from…

The end to end sales experience from Nicola and her attention to making sure the phone and contract met my needs was great

6 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Matthew,

Thanks for the lovely review and fantastic support for Nicola.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent experience

Was a very pleasant experience Michelle explained everything well.
Would thoroughly recommend.

2 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hey Jane,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ver very helpful in store

Ver very helpful in store. Matt

19 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Aber Voda Shop - The best

The staff are so friendly and efficient, upgraded two mobiles today, with the plan we wanted.
Would highly recommend this shop for a fab professional service.

11 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Julie. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent help ⭐️

I spoke with Matt in store today in Aberystwyth. He was very helpful and patient with me. Answered all my questions, and actually helped me with my phone contract even though I was with a different company. I will be switching to vodaphone now after being shown many different hidden fees I didn’t know about from my old phone company. Thank you Matt 👍🏻

11 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Aberystwyth

Respuesta de Vodafone UK - Aberystwyth

Hi Hattie. Thank you for your glowing 5-star review for Matt in our Aberystwyth store. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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