Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
La empresa ha respondido
Localización
Cambiar localización1 Commercial Road, RG21 7LJ Bournemouth, GB
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Consulta las opiniones de los clientes
Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
La empresa ha respondido
Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
La empresa ha respondido
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Proveedor de Internet
- Proveedor de servicios de telecomunicaciones
- Servicio de telefonía e Internet
- Tienda de celulares
Sobre Vodafone UK - Basingstoke
Escrito por la empresa
Información de contacto
1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido
5,0
Excelente
297 opiniones
Invita a los clientes a opinar
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Respuesta de Vodafone UK - Basingstoke
Hey Sinead,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lots of upgrades & a new phone!
There was no queue when we arrived. James greeted us & we explained that we wanted to have a look at all our accounts to see if we were getting the best deals. He then spent nearly an hour finding the best deals on all 4 plans, as well as finding a perfect new phone for my daughter. Then went on to get us a great broadband deal. Very efficient & polite. Thank you so much
3 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you Peter for helping with…
Thank you Peter for helping with upgrades
2 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Dorathy,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dara at Basingstoke a credit to Vodafone
Dara at the Basingstoke store is a credit to Vodafone. Nothing too much trouble, knowledgable and thorough. A very happy continuing Vodafone customer!
2 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Debbie,
Thanks for the lovely review and fantastic support for Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was amazing really helped and…
James was amazing really helped and explained everything throughout thank you so much
22 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Laura,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob was very helpful and sorted my…
Jacob was very helpful and sorted my upgrade
10 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Gillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A really great experience in the…
A really great experience in the Basingstoke store today and Luke was very helpful.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Bill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter gave us excellent service and…
Peter gave us excellent service and easily renewed all our families services
7 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Simon,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very grateful to Lauren for her…
Very grateful to Lauren for her professional advice, she helped me set up my new contract phone and i couldnt be happier.
5 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Robert,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was very knowledgable and…
Lauren was very knowledgable and friendly.
4 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Tarina,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Graham and Ashley were brilliant
Graham and Ashley were brilliant , looked after us in store .
1 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Abarth,
Thanks for the lovely review and fantastic support for Graham and Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Basingstoke
Hey Peter,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrage
Helped by the lovely matt to upgrade this afternoon, lovely and quick and made sure I got the best deal for what I needed
1 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Roseanne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jane Vodafone Basingstoke
Jane did my upgrade, really helpful thank you
1 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hey Gaynor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James was so helpful today i really…
James was so helpful today i really appreciate his help.
15 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Lauren
Lauren has been great help to me and my kids today. Gave me best deal possible after going though all the different options.
8 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hi. We're happy to hear that you and your children had such a positive experience. We appreciate you taking the time to share your feedback, and we're so glad we could help you find the best options. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob from Basingstoke was amazing
Jacob from Basingstoke was amazing, so polite and helpful. A credit to the store, keep up the good work. X
8 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hi. We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and polite. We appreciate your kind words! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was extremely helpful
Luke was extremely helpful, knowledge and resolved an issue and happily assisted me with an upgrade! Great customer service
8 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
Hi. We're happy to hear that the issue was resolved and you were assisted with an upgrade. We really appreciate the wonderful feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Upgrade with Matt
Very helpful upgrade process with Matt, happy with the new phones provided and pay monthly prices - makes it so much easier to do in store with him! Would come back for help again! Thanks Matt :)
6 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Mark and his team were really nice and…
Mark and his team were really nice and helpful
6 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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