Vodafone UK - Birkenhead Opiniones 

339
TrustScore: 5 sobre 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver más

La empresa ha respondido


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  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

339 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(339)

42.916 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Tom was great very happy with the…

Tom was great very happy with the service I received. The only issue I had however was with system which was awful as it was very slow. Hi Otherwise highly recommended

15 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Member of staff really helpful.

Tom really made this experience easier for me, really helpful and cheerful. Would highly recommend.

11 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent first class help from Neil in…

Excellent first class help from Neil in Birkenhead store

5 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really helpful a++

5 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Laura was polite helpful and knew about…

Laura was polite helpful and knew about products

3 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hi. We're happy to hear that our team member was helpful and knowledgeable. We appreciate your positive feedback and thank you for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Laura at the Birkenhead store went…

Laura at the Birkenhead store went above and beyond to help us this morning. Would highly recommend - Thanks again Laura 🙏

2 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Bought a new phone from the shop in…

Bought a new phone from the shop in Birkenhead yesterday. Happy with the phone and the service was fabulous. Tom helped me get the phone and set it up and transfer data even as my old phone had a cracked screen and was challenging to work with he was able to problem solve, was friendly, respectful, very knowledgeable and extremely helpful.

Thanks

27 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hi. We're happy to hear that you received such great support with your new phone! We appreciate you taking the time to leave us this lovely review regarding the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

dylan was very helpful

dylan was very helpful , very patient, helped us set up our new home broadband with Vodafone we are very pleased thank you Dylan

10 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Laura was very helpful in getting me a…

Laura was very helpful in getting me a new phone and contract deal. Very polite.

15 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and informative

Very helpful and informative

13 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom and John was very helpful

Tom and John was very helpful. They took 30 minutes after 5.30 shop closing time to help with my two phone orders. They were really helpful explaining to me the best options available. Very friendly team.

26 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Rishi, ​

Thanks for the lovely review and fantastic support for Tom & John. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Laura was very helpful with my enquiry…

Laura was very helpful with my enquiry lovely personality

22 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Still with you after all these years!

Great deals. Great service from Hari … warm, friendly, most helpful and informative. Thank you!

22 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Mary,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service and problem solving…

Fantastic service and problem solving from Thomas

23 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hey Des,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The assistant that helped me

The assistant that helped me, Hari was polite, patient and helpful. Dealt with my request quickly and efficiently, excellent customer service, thank you ☺

20 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thomas was a credit to your company

Thomas was attentive, patient, friendly and helpful. He did not rush us and took the time to help us and go in depth into what we needed. He also gave us advice and helpful suggestions on ways to save money and potentially get better deal for our contracts. He is a credit to your company.

19 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great guy so helpful

Great guy. So helpful. So happy to help with a nice smiley nature

12 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Hari is an asset to the company so…

Hari is an asset to the company so helpful and polite. He guided us through everything from start to finish.

17 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I have been helped by Laura

I have been helped by Laura before. Had issues with my phone and what's app. I thought go back to shop as great service. Hence loyal to Vodafone. Laura ask if I needed help, I did, I was worried about my phone being hacked. Felt unsafe. She checked my phone, worked out my issues that concerned me and put everything right for me and a double lock on what's app security. I felt so relieved I tell you and secure. Best employer of the month vote from me for helping me again, I am not so tech savvy, so need help at times. Thank you Laura..

11 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

Hi Rick. Thank you for your review for Laura. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went into Vodafone in Birkenhead

I went into Vodafone in Birkenhead, Merseyside yesterday as I had lost my phone. I was greeted straight away by lovely Laura, who went above and beyond to help choose a phone that was right for me, and also helped set it up for me which I really appreciated. Nothing was too much trouble for Laura, she truly was amazing.

14 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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