Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver más
La empresa ha respondido
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver más
La empresa ha respondido
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver más
La empresa ha respondido
Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
La empresa ha respondido
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver más
La empresa ha respondido
Escrito por la empresa
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
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Tom was great very happy with the service I received. The only issue I had however was with system which was awful as it was very slow. Hi Otherwise highly recommended

Respuesta de Vodafone UK - Birkenhead
Tom really made this experience easier for me, really helpful and cheerful. Would highly recommend.

Respuesta de Vodafone UK - Birkenhead
Excellent first class help from Neil in Birkenhead store

Respuesta de Vodafone UK - Birkenhead
Laura was polite helpful and knew about products

Respuesta de Vodafone UK - Birkenhead
Laura at the Birkenhead store went above and beyond to help us this morning. Would highly recommend - Thanks again Laura 🙏

Respuesta de Vodafone UK - Birkenhead
Bought a new phone from the shop in Birkenhead yesterday. Happy with the phone and the service was fabulous. Tom helped me get the phone and set it up and transfer data even as my old phone had a cracked screen and was challenging to work with he was able to problem solve, was friendly, respectful, very knowledgeable and extremely helpful.
Thanks

Respuesta de Vodafone UK - Birkenhead
dylan was very helpful , very patient, helped us set up our new home broadband with Vodafone we are very pleased thank you Dylan

Respuesta de Vodafone UK - Birkenhead
Laura was very helpful in getting me a new phone and contract deal. Very polite.

Respuesta de Vodafone UK - Birkenhead

Respuesta de Vodafone UK - Birkenhead
Tom and John was very helpful. They took 30 minutes after 5.30 shop closing time to help with my two phone orders. They were really helpful explaining to me the best options available. Very friendly team.

Respuesta de Vodafone UK - Birkenhead
Laura was very helpful with my enquiry lovely personality

Respuesta de Vodafone UK - Birkenhead
Great deals. Great service from Hari … warm, friendly, most helpful and informative. Thank you!

Respuesta de Vodafone UK - Birkenhead
Fantastic service and problem solving from Thomas

Respuesta de Vodafone UK - Birkenhead
The assistant that helped me, Hari was polite, patient and helpful. Dealt with my request quickly and efficiently, excellent customer service, thank you ☺

Respuesta de Vodafone UK - Birkenhead
Thomas was attentive, patient, friendly and helpful. He did not rush us and took the time to help us and go in depth into what we needed. He also gave us advice and helpful suggestions on ways to save money and potentially get better deal for our contracts. He is a credit to your company.

Respuesta de Vodafone UK - Birkenhead
Great guy. So helpful. So happy to help with a nice smiley nature

Respuesta de Vodafone UK - Birkenhead
Hari is an asset to the company so helpful and polite. He guided us through everything from start to finish.

Respuesta de Vodafone UK - Birkenhead
I have been helped by Laura before. Had issues with my phone and what's app. I thought go back to shop as great service. Hence loyal to Vodafone. Laura ask if I needed help, I did, I was worried about my phone being hacked. Felt unsafe. She checked my phone, worked out my issues that concerned me and put everything right for me and a double lock on what's app security. I felt so relieved I tell you and secure. Best employer of the month vote from me for helping me again, I am not so tech savvy, so need help at times. Thank you Laura..

Respuesta de Vodafone UK - Birkenhead
I went into Vodafone in Birkenhead, Merseyside yesterday as I had lost my phone. I was greeted straight away by lovely Laura, who went above and beyond to help choose a phone that was right for me, and also helped set it up for me which I really appreciated. Nothing was too much trouble for Laura, she truly was amazing.

Respuesta de Vodafone UK - Birkenhead
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