Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
La empresa ha respondido
Localización
Cambiar localización20 High Street, CM14 4RG Brentwood, GB
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Consulta las opiniones de los clientes
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... Ver más
La empresa ha respondido
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... Ver más
La empresa ha respondido
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Brentwood
Escrito por la empresa
Información de contacto
20 High Street, CM14 4RG, Brentwood, Reino Unido
4,9
Excelente
101 opiniones
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Respuesta de Vodafone UK - Brentwood
Hey Sue,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a load of problems with my data usage
Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
20 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey David,
Thanks for the lovely review and fantastic support for Alfie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service by Alfie
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for my daughter—that suited our individual needs. He was kind, patient, and very knowledgeable, and I was also pleasantly surprised by his Spanish skills! Excellent customer service. Thank you, Alfie.
26 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Encarna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michael was excellent service would…
Michael was excellent service would hugely recommend!
5 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Graham,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Don't normally do reviews but I received excellent customer service form young Alfie today at the Brentwood store despite the fact that he was on his own and somewhat busy.
Note to Vodafone; these are the staff you need to keep!
And guess what? He didn't even ask for a review!
22 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful staff member. Kind approachable and knowledgable.
16 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Susan,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alfie was super helpful
20 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Jane,
Thanks for the lovely review and fantastic support for Alfie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Experience
I had an excellent experience with Michael today. He was very knowledgeable about the phones and available contracts. I left with a deal I was very happy with. I would highly recommend this store.
25 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Jag,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alfie in brentwood
I came into Brentwood after trying to find help to fix my sims Alfie was very helpful in sorting everything out for me with no problem
25 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Nuri,
Thanks for the lovely review and fantastic support for Alfie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Local Phone Upgrade
Went in to my local store and spoke to Chloe to see if I can get a new phone as I was due a upgrade as I had a Samsung A32 5g since release, we spome about phones and recommended phones as i wanted something that was up to date but didnt need to be the lastest phone and I didnt mind 2nd hand as well but i wanted to ideally keep my current air time, we found a S35 FE that allowed me to keep my air time and it is relatively upto date as well as recommending a tablet for any extra needs, her and the other instore staff was friendly and polite as well as very helpful
2 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Nathan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was very helpful and professional
Chloe was very helpful and professional
1 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael and Alfie were very…
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me with. They helped me pick the right package, I am going home a happy customer. I would highly recommend Vodafone, Brentwood!
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Broadz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Wonderful service
Wonderful service, good information given and extremely helpful.
15 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Once again i popped into voda and the…
Once again i popped into voda and the staff were absolutely wonderful very patient and chloe was so helpful and spent quite a time explaining things for me on how to use my phome effectively and also chris was very helpful and they make a good team
27 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Kathleen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional Service at Brentwood. Mike is the best in the Business
I had an absolutely brilliant experience at the Vodafone Brentwood store on the High Street. From the moment I walked in, I was greeted immediately by the friendly team.
I worked with Mike, who was incredibly helpful. He explained everything clearly and made the process of taking out a new contract seamless. This is hands down my favorite Vodafone branch. The best experience I’ve had with the company.
If you need honest, clear, and friendly service, ask for Mike
23 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Chi,
Thanks for the lovely review and fantastic support for Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The High St presence along with the…
The High St presence along with the positive interaction provided by your manager, Michael, at the Brentwood, Essex branch ensures our continued relationship with Vodafone.
14 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful with good advice
My aim in going to the store in Brentwood was to see if I could get a better deal switching from another phone provider to Vodafone. Christopher was really helpful and did everything he could to find me the best deal that matched my requirements.
There was no hard sell just good advice which I appreciated.
4 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Brentwood
Hey Laura,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He was Brilliant. What a guy!
I walked into the branch, with a very big request 15mins before closing and Alfie was fantastic. He not only answered all my questions but provided me with outstanding service, whilst making sure I fully understood everything he was doing on my account. He was brilliant! Hats off to Alfie, what a guy! Thank you so much.
1 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Gemma,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful experience with Chloe
Wonderful experience with Chloe. Moved from O2 after expensive rates. Chloe offered me a great deal. Was smooth transition and was very professional and great communication. Will come back to this store again!
14 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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