Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
La empresa ha respondido
Localización
Cambiar localización20 High Street, CM14 4RG Brentwood, GB
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Consulta las opiniones de los clientes
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... Ver más
La empresa ha respondido
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... Ver más
La empresa ha respondido
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Brentwood
Escrito por la empresa
Información de contacto
20 High Street, CM14 4RG, Brentwood, Reino Unido
4,9
Excelente
101 opiniones
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Michael was very helpful in getting me…
Michael was very helpful in getting me the Samsung tablet that I needed. He also helped me move my home broadband to my new address, fantastic customer service all round!
3 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Michael was exceptional!
Michael that served me instore really impressed me with his exceptional knowledge of phones and he managed to help me pick the right one for my daughter . He promptly addressed my inquiries, providing insightful recommendations that led me to the perfect phone.
Thank you Mike!
12 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Ruben,
This is such an amazing review for Mike. Thanks for sharing your kind words and feedback. I'm glad to hear your daughter's found the best phone for her needs.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
10 out of 10 / Very good service from…
10 out of 10 / Very good service from Michael, which is much appreciated. He had a great understanding of what I was looking for and was extremely helpful, answering all my queries by being clear and precise.
He was very much on top of the detail.
5 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Rob. Thank you for your glowing review for Michael. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Brentwood
Hi Stephen,
Thanks for your lovely review for our Brentwood store. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Michael was very helpful made…
Michael was very helpful made everything easy
22 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hey Milly,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Issues are resolved quick
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it.
The issue was resolved quickly after that and the young man was very friendly and helpful.
This wasn't my first time going into this particular store and I have always been greeted with nothing but respect, however it was the first time that I met this employee.
That is why I still want to give them 4 stars, even though my experience with the manager would have been worth 5. So they should consider training the team to be on a corresponding level.
24 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi there,
I'm sorry to hear of your initial experience when visiting the store, it's great though that everything was resolved on your visit after speaking to the manager. If you ever need anything, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Chris was tea helpful in my upgrade
Chris was really helpful in my upgrade
22 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Pamela,
This is a lovely review for Chris. Thanks for your kind words.
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great experience and communication
Great experience and communication. Made me feel welcome.
2 de junio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Olu,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
I was served by Michael
I was served by Michael , and he was so quick and efficient.
He was able to analyse my data usage and then advised on what plan would best meet my needs!
I’ve been with Vodafone for over 6 years now and he reminded me of the reasons why I’ve stayed! He was very professional and polite. I would highly recommend, especially for his customer service.
Until we meet again!
21 de febrero de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Kenny,
Thank you for your review. It's always lovely to read positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great customer service
I went in to get a new phone and some accessories. The staff were very helpful on the day, the store was clean and easy to navigate with a short wait before I was seen to. Michael ensured I had a good customer experience and supported me to find a phone and deal I was happy with on the day.
7 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Paul. Thank you for your glowing review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Brentwood
Hi Sheela. Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Great service!
15 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Mike and John were very professional…
Mike and John were very professional and dealt with my issues very quickly they also were able to give me a great deal compare to other stores and help me with my phone setup and I was able to get broadband for a cheap price! This helped me save loads in the long run!!
10/10* service!!
8 de marzo de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi there,
Thanks for the fantastic feedback for Mike and John, happy to hear they helped you save some money. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Would recommend this store highly
My experience is always good at this particular branch, I always find that they go the extra mile to make sure that I am happy with everything in my package and are always on hand to help me navigate through both my bills and queries about my phone.
They differentiate themselves because no matter how busy they are, as soon as you get to the front of the queue they still have a smile on their face when they could easily be tired and downbeat given how busy they get.
7 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Rick. Thank you for your review. It's always lovely to read such fantastic feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, quick and easy swap from 02-Vodafone. Would highly recommend Vodafone Brentwood.
4 de mayo de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Thank you for your review Carlie. It's always good to read nice feedback for one of our teams.
Thanks again,
The Vodafone Social Media Team
Very friendly and informative Staff!
I'm not from the UK and needed something for the month. The young man that helped me was extremely patient with all of my questions, since things are a bit different in my country. He did an excellent job explaining my different options and we opted for a voxi plan in the end.
Overall very friendly staff who know what they're doing.
22 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Rana,
Thanks for taking your time to share this experience. It's great to hear you've been given the best option for your needs whilst here.
Enjoy your trip!
Thanks again,
Vodafone Social Media team
Exceptional customer service
The customer service was absolutely exceptional. They were so helpful in my enquiries and decision making.
23 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hello!
Thank you for your support and feedback. Enjoy the rest of your day!
Thanks again,
Vodafone Social Media Team
Exceptional service, Expert product knowledge! Give this man a raise!
I visited the store looking to upgrade my current device, I was warmly greeted by Michael. He was really personable and just like the title says he knew his stuff. He asked questions about about my interests and lifestyle and matched me with a device (s23).
21 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Amani,
Thank you for your review. I’ll be sure to pass on the feedback for Michael. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat.
Thanks again,
Vodafone Social Media Team
Excellent customer service well…
Excellent customer service well mannered and extremely helpful
17 de abril de 2023
Opinión espontánea
Respuesta de Vodafone UK - Brentwood
Hi Calvin,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
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