Vodafone UK - Cheltenham Opiniones 

419
TrustScore: 5 sobre 5

4,9

152 High Street, GL50 1EN Cheltenham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into my local Vodafone store and was greeted by Liam. I went into get some information about roaming charges with Vodafone for my upcoming trip. He was very friendly and informative.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Soheila was very helpful and informative. Sorted out a great deal for me and explained everything really well

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Cheltenham

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 152 High Street, GL50 1EN, Cheltenham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

419 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(419)

42.566 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thanks to Luther for all thd help he's…

Thanks to Luther for all thd help he's given to 2 old codgers.He was brilliant!

20 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Mary,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Soheila was very helpful and…

Soheila was very helpful and informative. Sorted out a great deal for me and explained everything really well

17 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Andrew,

Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex was excellent

Alex was excellent

16 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Mirielle,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lydia was fantastic!

Lydia was fantastic, explained everything clearly, sorted out exactly what I needed, excellent customer skills *****

15 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Azad helped me transfer my data to my…

Azad helped me transfer my data to my new phone very well.

15 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Carna,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Arun from the Cheltenham branch was…

Arun from the Cheltenham branch was very helpful today excellent service 5.5

10 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Margaret,

Thanks for the lovely review and fantastic support for Arun.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went into my local Vodafone store and…

Went into my local Vodafone store and was greeted by Liam. I went into get some information about roaming charges with Vodafone for my upcoming trip. He was very friendly and informative.

6 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Ken,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exceptional Experience

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his time to listen to my problems, then provided various solutions, and let me go to think about it. I have been thrilled so far because they at Vodafone aren't just there to take your money or meet up their targets they are there to truly help, all the way. Luther is a superstar there. I hope the company also acknowledges the superstars they have in their experience centres cause thats what they are.

30 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Leslie,

Thanks for the lovely review and fantastic support for Luther.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went into the store to get help with my…

Went into the store to get help with my phone. I was served by Liam who managed to get everything working quickly

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Quinn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went in the shop

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey.

He was patient polite and generally very good at his job and dealing with customers and went that extra mile. So much appreciated by me.

Thank you all once again.

I would recommend Cheltenham Vodafone shop as the best I have visited in UK. Italy has also be good when you go abroad and you have a problem with my sim.

Thank you.
Keep hold of your employees in the Cheltenham shop.

23 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Alexandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

This is the 7th time since August that…

This is the 7th time since August that my broadband hasn’t worked as soon as I can end the contract I will be.

21 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Jamie,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

I suggest you to please reach out to our home broadband team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lydia was great

Lydia was great. Thank you for your service.

19 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Stamo,
Thanks for the lovely review and the fantastic support you’ve shown for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

THANK YOU ROSIE FOR HELPING ME WITH MY…

THANK YOU ROSIE FOR HELPING ME WITH MY PHONE

9 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Francis,

Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex was most helpful in everything and…

Alex was most helpful in everything and explained things so clearly

5 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Margaret,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Azad helped me set my new phone up very…

Azad helped me set my new phone up very well

4 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Maggie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service with very knowledgeable…

Great service with very knowledgeable and polite Arun at the Cheltenham branch . Renewed our contracts , saved money and got more than expected for the £
And had a good chat too !!

26 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Arun.

Arun.
Popped in because I was unsure of an update on my on my phone. Sorted very quickly. Courteous & polite.
Very good experience.
Thank you.

27 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Sue,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Arunkumar 👍🏽

25 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Antonia,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lydia was absolutely fantastic

Lydia was absolutely fantastic - so helpful, friendly, and took on board everything we requested. She is a great asset to the Vodafone business in Cheltenham.

15 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I popped in to the branch as I had lost…

I popped in to the branch as I had lost the torch on my Apple phone, I was served by Liam and he was incredibly helpful and got me back up and running.
As on older person sometimes you can be treated slight condescending were technology is concerned but Liam was polite, courteous and check my phone after getting my torch back and showed me what to do in future if it happens again.

14 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Barbara,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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