I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Ver más
La empresa ha respondido
Localización
Cambiar localización152 High Street, GL50 1EN Cheltenham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Ver más
La empresa ha respondido
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Ver más
La empresa ha respondido
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Cheltenham
Escrito por la empresa
Información de contacto
152 High Street, GL50 1EN, Cheltenham, Reino Unido
4,9
Excelente
423 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Soheila
Soheila
Very helpful and very polite.Sorted out my contracts.Very happy with results
27 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Stuart,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into the Cheltenham store today…
I came into the Cheltenham store today to do an upgrade, I was served by a lovely man called Luther, he was very helpful & friendly so I left the store a happy lady, I definitely recommend Luther.
20 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Lorraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Soheila was very helpful and…
Soheila was very helpful and appreciated thar I am hard of hearinf so explained everything very clearly.
16 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Valerie,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex and Arun were extremely helpful…
Alex and Arun were extremely helpful with sorting out my new phone and the collection and transfer process was seamless and I would definitely recommend, thank you for the great service!
13 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Sue,
Thanks for the lovely review and fantastic support for Alex and Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad helped me find the best phone and…
Azad helped me find the best phone and package for me
3 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Farhad,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Lydia at Vodafone Cheltenham was…
Lydia at Vodafone Cheltenham was excellent at showing me potential options for my upgrade. She was knowledgeable, professional and friendly. I felt I could trust she was getting me the best deal and phone for my needs. She took the stress out of buying a phone, gave me advice and tips on future planning and talked me through the features of the new phone. I’m grateful for her assistance today and would recommend visiting a shop where the assistance is incredibly helpful!
1 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Arun has been fantastic today and…
Arun has been fantastic today and sorted all of my phone issues out, thank you
1 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into the store to get a replacement SIM card
I went into the store to get a replacement SIM card and Lydia assisted me. She was very friendly and helpful. Was a great service.
30 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Dave,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shan was very helpful and patient
Shan was very helpful and patient, advised me what phone I should change too, very happy with the outcome :)
29 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arunkumar
Arunkumar . Is an amazing retailer advisor. He was so patient with me and remarkably sorted out the issue on my Android phone. He is a great asset to your Company. Many thanks to him.
20 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Anne
This is fantastic to hear! We really appreciate the
feedback.
If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Arun sorted out a new contract phone…
Arun sorted out a new contract phone for myself and a new and better SIM card contract for my wife. No fuss, no hard sale jargon. Very professional but also very friendly. Very pleased with the result.
16 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Azad was great at running me through…
Azad was great at running me through the different packages available on the iPhone 17
10 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service by…
Very helpful and friendly service by Luther. Couldn't of been easier! Thankyou.
8 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Caroline ,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Arun absolutely sorted me out quick and…
Arun absolutely sorted me out quick and easy!
7 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New sim and WiFi
Alex has done a fantastic job of explaining how we could save money by switching to Vodafone for broadband and cellular phones. Scott Jones
5 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Scott,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad explained all the different mobile…
Azad explained all the different mobile packages patiently and provided me excellent customer service
24 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Margaret,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very patient at explaining…
Alex was very patient at explaining each of the different broadband packages available at Vodafone
10 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Sunia,
Thanks for the lovely review and fantastic support for, Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great customer service - Luther
Luther. What an amazing sales guy and a credit to the company. So dedicated to great customer Service. Thanks Luther, you helped me so much today when I was at my wits end. A superstar!
3 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Nadia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Azad helped me select a great package…
Azad helped me select a great package for my broadband taking me through each step
2 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Jane,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Arun Amazing customer service very…
Arun Amazing customer service very helpful and was able to give us lots of discounts
2 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Cheltenham
Hey Donna,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.