Vodafone UK - Cheltenham Opiniones 

423
TrustScore: 5 sobre 5

4,9

152 High Street, GL50 1EN Cheltenham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Cheltenham

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 152 High Street, GL50 1EN, Cheltenham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

423 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(423)

39.826 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Alex was extremely helpful in the whole…

Alex was extremely helpful in the whole process and made everything very clear! Would recommend to see him for the best service

11 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Martin,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Knowledgeable staff

Knowledgeable staff, special Mention for Luther- approachable, informed and professional.

4 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Marilyn,

Thanks for the lovely review and fantastic support for Luther.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Azad was helpful with my sim upgrade

7 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Popped into the store with my wife

Popped into the store with my wife, we needed 2 phones set up after having them delivered. Mikey and co were very helpful, did take a while but was worth it.

30 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had major problems transferring my…

Had major problems transferring my iPhone to my new one and Mikey in the Cheltenham store was incredibly helpful. Took 2 hours but he got absolutely everything across. Thank You!

30 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hi Matthew,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Soheila was really helpful 10 out of…

Soheila was really helpful 10 out of 10, explained everything wonderfully.

27 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in to enquire about a new phone…

Came in to enquire about a new phone and a lovely chap named Luther helped me through the process taking time to make sure I understood everything

27 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Soheila helped me alot

Soheila helped me alot, even tho I had to come in 3 time due to my fault not bringing my information and cards to proceed with the renewal, she remained professional at all times and helped me to her best abilities and provided the best customer service I've received in a long time.

27 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Gonzy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lydia was very helpful

Lydia was very helpful, she worked hard to keep my contract within my budget.

23 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Sue,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Soheila Very good service despite…

Soheila Very good service despite multiple it issues.
She was polite and patient with my various questions.

21 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Got a new contract instore

I went in to get some new charging leads, and while I was there, sales person Azad reviewed my current contract and got me a better deal for the next 27 months, including extra data.

18 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hi Peter,

Thank you so much for your wonderful review and the amazing support you’ve shown for Azad —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Soheila was amazing

Soheila was amazing, sorted my new contract and explained it so well to an old technophobe. Bright and personable

16 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Farideh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Arun was very helpful

Arun was very helpful, courteous and friendly and got me the best package I was looking for as well as explaining everything in detail

13 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Liana,

Thanks for the lovely review and fantastic support for Arun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rosie was absolutely excellent and…

Rosie was absolutely excellent and explained new contract brilliantly. Thank you.

13 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Kevin,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Soheila-brilliant service

Soheila-brilliant service, nothing was too much trouble.

13 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Chris,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lydia helped me sort my problem with my…

Lydia helped me sort my problem with my phone. I’m very happy I can call my family. I will ask my friends n family to use Vodafone

13 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Grace,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan and Azad were extremely helpful and…

Dan and Azad were extremely helpful and patient with me and I left feeling very satisfied

7 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Lesley, ​

Thanks for the lovely review and fantastic support for Dan and Azad. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

luther was very helpful after…

luther was very helpful after explaining i wanted o upgrade my phone.

5 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Beth,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex and Luther were excellent

Alex and Luther were excellent

3 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

25 minutes well spent in store today

25 minutes well spent in store today. Azad helped me renew both my mobile and broadband contracts. Explained it all very well and saved me a good few pounds per month for the next contracts. Great to be able to do it in person as well and not over the phone or online.

1 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Cheltenham

Respuesta de Vodafone UK - Cheltenham

Hey Bee,

Thanks for the lovely review and fantastic support for Azad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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