Vodafone UK - Dorking Opiniones 

170
TrustScore: 5 sobre 5

4,9

St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(170)

42.916 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Unusually helpful and friendly and…

Junior is usually helpful and friendly and competent young man - promote him quickly! PS: I am not his dad

28 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Keith. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

In store help.

Very helpful and service great attitude from Matt. He was clear calm and concise.

27 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Mark,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Justin was helpful from start to…

Justin was helpful from start to finish. Painless and efficient.

25 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Gavin,

Thanks for the lovely review and fantastic support for Justin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

18 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Mark,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service and help from Junior…

Excellent service and help from Junior at Dorking made the process of setting up my new phone very easy.

18 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Sarah,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very knowledgeable and helpful

Very knowledgeable and helpful, great guidance about which new phone would suit me best

25 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi James,

We're pleased to hear about your recent experience. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was amazing great service setting…

Matt was amazing great service setting up my new phone

30 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Peter. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Junior & Kishen at the Dorking store

Junior & Kishen at the Dorking store were extremely knowledgeable & helpful. They went over & above helping myself & my partner to set up our new phones. They answered all of our questions & made sure we both understood everything. Thank you so much to both of you

29 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Barbara. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Junior and kishy are a pleasure to deal…

Junior and kishy are a pleasure to deal with will definitely come back again

29 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Andy. Thank you for your review for Junior and Kishy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dorking branch of Vodafone

Amin in the Dorking shop has been fantastic. Superb service

28 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Douglas,

Thank you for your review. We appreciate your feedback for Amin.

If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was great very helpful

27 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Lesley,

Thanks for reviewing and sharing this great feedback for Matt.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fast

Fast, knowlegeable service from Justin. Excellent help.

24 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Veronica,

Thanks for this great review for Justin.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Very good service with Justin in Dorking

23 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Tracey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service from Matt

Matt was extremely helpful setting up my contract and finding me a great deal. Service was professional and knowledgeable, and very friendly!

16 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Chloe,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt and Kiss were superb

Matt and Kiss were superb. So friendly and helpful

20 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey there,

Thanks for the lovely review and fantastic support for both Matt and Kiss.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Professional advice and help second to…

Professional advice and help second to none. By Justine

20 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was extremely helpful and offered…

Matt was extremely helpful and offered a fabulous service thank you

13 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Alison,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt helped me instal my knew phone he…

Matt helped me instal my knew phone he was efficient and professional

5 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Patricia. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matt was amazing helping me with my new…

Matt was amazing helping me with my new phone. Vodafone in Dorking always very helpful. Amazing place so helpful.

1 de septiembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

First class service from everyone at…

First class service from everyone at the Dorking store. Got everything sorted out when I had a few issues after upgrading online.

27 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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