Vodafone UK - Dorking Opiniones 

170
TrustScore: 5 sobre 5

4,9

St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • St Martins Walk , 137 High Street, RH4 1AQ, Dorking, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(170)

42.916 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I always get the very best service in…

I always get the very best service in the Dorking Vodafone shop. Junior has solved my charging problem and sorted everything for me.

27 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Barbara,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kiss and the team at Vodafone have been…

Kiss and the team at Vodafone have been absolutely brilliant and wonderful to deal with. They are a massive help. I highly recommend you go to the store in Dorking.

19 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kish has been extremely helpful

Kish has been extremely helpful, polite and courteous. It has been a pleasure dealing with Kish today and because of him we will continue to use Vodafone.

19 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Angie, Thanks for your awesome feedback for Kish. It's great to see they made upgrading such a pleasure. Hope you're loving your new phone.
Thanks, The Vodafone Social Media team

Valorada con 5 estrellas sobre 5

very helpful team Dorking

very helpful team and Adi helped a lot

16 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi D Wiscombe,

Thanks for your review for Adi.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Outstanding service from Matt

Outstanding service from Matt. Knowledgeable and attentive and friendly service. Many thanks.

6 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Justin was brilliant can’t thank him…

Justin was brilliant can’t thank him enough.a star service

1 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Daniel,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kish was very helpful and considerate

21 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Anthony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

adi was helpful and sorted my phone…

adi was helpful and sorted my phone issue .

12 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Mike,

Thanks for your review for Adi. We appreciate your support.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Quick and efficient

Quick and efficient . Very helpful dealt with query . Saved me on mobile and switched broadband too.

12 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Shaz,

This is a great review for our Dorking store. I’m glad to hear you found the best option for you when visiting the store.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Happy with service Matt very helpful

12 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Eveline. Thank you for your review for Matt. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Justin was fantastic staff at Vodafone…

Justin was fantastic staff at Vodafone shop in Dorking was very helpful I really wants to thank you for all information and help he give us

7 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Thank you for your review Cengiz. It's good to read Justin was able to help and provide all the information you needed.
Thanks again, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful young man help me save £35 of…

Helpful young man help me save £35 of my current provider. Will definitely use again.

27 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Elaine,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kiss assisted me at the Dorking branch.

Kiss assisted me at the Dorking branch.
He is a credit to you and made my upgrade a pleasurable experience.
10/10 on allaspects of his service

21 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Trevor,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service as usual

Excellent service as usual, great advice and all set up in super fast time. Definitely recommend.

3 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Haydn,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mat Amin and Krish were so helpful when…

Mat Amin and Krish were so helpful when upgrading mums phone. Didn't try to oversell and made it so easy big thank you

19 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Lisa, thanks for your feedback for our team. It's great to see they were patient and helpful while your mum made her decision.
Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Junior was extremely informative today…

Junior was extremely informative today and answered all my questions. I come into your physical store as human interaction is vital in my choice of phone contract provider.

17 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Rosa,

We appreciate your kind words and feedback for Junior. Thanks for taking your time to post this review.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Get help From Junior at Vodafone in…

Get help From Junior at Vodafone in dorking, very well with my new contact

16 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hey Phad,

Thanks for the lovely review and fantastic support for Junior!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Here I am in the shop in Dorking and got a great service from a guy called Junior, you should promote him

9 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi. Thank you for your review for Junior. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Help for old people who are totally confused with technology

Justin at dorking resolved my problem I am always delighted at the service I get at this shop your staff are a credit to your organization

8 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Norman,

Thanks for the fantastic feedback for Justin, it's really appreciated! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kish was brilliant to deal

Kish was brilliant to deal, he is a massive influence for staying with Vodafone. He was extremely helpful in upgrading my phone plan

4 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Dorking

Respuesta de Vodafone UK - Dorking

Hi Myrna, I'm glad Kish left such a positive impression on you.
Thanks again,
The Vodafone Social Media Team

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